Saw the tables of a couple different websites and Oak Furniture King was the cheapest and had the cheapest delivery cost. Wasn't in a rush so just took standard delivery and the speed at which the ord... See more
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Review summary
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What people talk about most
Reviews shaping this summary
These arrived quickly and were as described. We did have an issue with one chair, but this was replaced quickly thanks to Liz in customer services. Comfortable as well as looking fabulous, hopefully... See more
Company replied
I really can't fault this company, from ordering to delivery...The beautiful table that arrived was so easy to assemble, looks absolutely stunning at such a great price. The office ladies Helen & Liz... See more
Company replied
I recently purchased a dining table and chairs from Oak Furniture King and I’m very pleased with the service. Delivery was fast, and I was kept updated throughout, including clear communication... See more
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Company details
Information provided by various external sources
At Oak Furniture King we offer an extensive range of high quality solid hardwood furniture in a variety of styles and finishes to suit any type of home. From solid oak dining sets to rustic oak bedroom furniture we offer the UKs most sought after and current ranges at unbeatable prices. Our large distribution centre located in Birmingham holds thousands of pieces of hardwood furniture in stock at any one time. This ensures that your furniture can be dispatched within days of ordering. Please submit your queries to: Sales: customerservices@oakfurnitureking.co.uk Telephone: 0121 667 2175 Lines are open Monday to Friday from 9.00am to 5.00pm (GMT) (Exc. Christmas Day and Boxing Day) Post: ALM Distribution 10 Dudley Road, Oldbury, West Midlands B69 3DN
Contact info
10 Dudley Road, B69 3DN, Oldbury, United Kingdom
- 0121 552 0331
- customerservices@oakfurnitureking.co.uk
- oakfurnitureking.co.uk
4.7
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Easy to order
Easy to order. Prompt delivery. Quality product. One satisfied customer
30 November 2025
Reply from Oak Furniture King
Thank you for your feedback. We are delighted to hear that you found the ordering process easy, the delivery prompt, and that you are happy with the quality of your purchase.
We really appreciate you taking the time to share your experience.
Kind regards,
Liz
Customer Service Team
Oak Furniture King
Oak Corner TV Unit
I ordered an Oak Corner TV Unit. After a little delay, caused by PayPal, the unit arrived via a very courteous delivery carrier and is exactly as I had hoped.
It now sits proudly in the corner of our living room and blends in well with our décor.
30 November 2025
Reply from Oak Furniture King
Thank you for your lovely feedback. We are delighted to hear that your Oak Corner TV Unit arrived safely and that you are happy with both the delivery service and the product.
If you need any further assistance, please do not hesitate to get in touch.
Kind regards,
Liz
Customer Service Team
Overall very good
Easy ordering process, good and fast delivery communications were all very positive.
Although the glass table ordered needed no assembly, it arrived in a wooden crate which took ages to disassemble and dispose of. The wooden crate provided excellent protection for the glass item but presented an unexpected job in itself.
25 November 2025
Reply from Oak Furniture King
Hi Tom,
Thank you so much for your feedback, we really appreciate you taking the time to share your experience.
I’m glad to hear that the ordering and delivery process went smoothly.
We use wooden packing surrounds specifically for glass tables to ensure the highest level of protection during transit. Glass furniture is particularly vulnerable to damage, so the reinforced wooden crate helps prevent breakages and ensures your item arrives safely and in perfect condition. it significantly reduces the risk of damage and the inconvenience that would come with receiving a broken item.
Thank you again for your understanding,
Kind Regards
Liz
Customer Service Team
Oak Furniture King
Excellent Company….100% Satisfied! .
Ordering was quick and easy to follow online and delivery and updates were excellent throughout from Oak Furniture King as well as their delivery partner APC - exceptional service from the guy too, very respectful, polite and helpful.
Delivered well within the promised 2-3 day delivery slot.
We’d ordered the Oslo solid oak nest of tables and we can honestly say they are absolutely amazing - very well made, solid, heavy, and substantial size.
The colour was a little lighter than we thought but it’s not a problem at all - they match our other furniture perfectly.
The prices we feel are very good - we got our nest of tables on sale price but we would’ve been totally happy to pay the full price they’re that good.
We would definitely order from Oak Furniture King again, brilliant company, we are very happy customers.
Looking to order more soon.
Thank you all.
25 November 2025
Reply from Oak Furniture King
Hi,
Thank you so much for taking the time to leave such a wonderful review. We are truly delighted to hear how pleased you are with both your experience and your new Oslo solid oak nest of tables.
Kind Regards
Liz
Oak Furniture King
Customer Service Team
Reply from Oak Furniture King
Thank you for your kind feedback. We’re so pleased to hear that you’re happy that delivery was smooth and hassle-free. Your satisfaction means a lot to us, and we hope you enjoy your purchase for many years to come.
Kind Regards,
Liz
Oak Furniture King
Customer Service Team
Reply from Oak Furniture King
Thank you so much for your lovely review. We are delighted to hear you are happy with your new table and appreciate you taking the time to share your feedback. If you need anything at all, we are always here to help.
Kind regards
Liz
That’s Furniture
5 star service
Saw the tables of a couple different websites and Oak Furniture King was the cheapest and had the cheapest delivery cost. Wasn't in a rush so just took standard delivery and the speed at which the order was dispatched was amazing and good tracking info supplied. Tables were delivered and unpacked and checked by the delivery team and they even took away the packaging. Would highly recommend Oak Furniture King for price and standard of service. Definetly 5 star service.
2 November 2025
Reply from Oak Furniture King
Hi Trevor
Thank you so much for taking the time to share your experience with us.
We are very pleased to hear that you are happy with your furniture and the service you received.
If you have any questions or queries regarding the item in the future or you are looking at other products, please feel free to contact us directly and we will be happy to help.
Thank you once again
Kind Regards
Helen
Customer Services
The dining table was delivered as…
The dining table was delivered as described and easy to assemble, its a very solid object. I may buy soft felt pads for the feet to protect my floor.
26 October 2025
Reply from Oak Furniture King
Thank you for your kind feedback! We’re delighted to hear you’re pleased with your new dining table. Felt pads are a great idea to help protect your floor.
Kind regards,
Liz
Customer Service Team
Oak Furniture King
Good service and reliable delivery
31 October 2025
Reply from Oak Furniture King
Thank you for your feedback! We’re really pleased to hear you were happy with our service and delivery.
Kind regards,
Liz
Customer Service Team
Fab company with quality furniture
I really can't fault this company, from ordering to delivery...The beautiful table that arrived was so easy to assemble, looks absolutely stunning at such a great price. The office ladies Helen & Liz were also very helpful..I would certainly recommend this company.
30 September 2025
Reply from Oak Furniture King
Thank you so much for your wonderful review! We’re absolutely delighted to hear that you’re pleased with your new table and that the ordering and delivery process went smoothly.
Helen and I truly appreciate your kind words and recommendation.
We hope you enjoy your furniture for many years to come, and please don’t hesitate to get in touch if there’s anything we can help with in the future.
Kind regards,
Liz
Customer Service Team
Oak Furniture King
Delivered on day and time as…
Delivered on day and time as scheduled. Furniture unwrapped by delivery men.
Good service
8 October 2025
Reply from Oak Furniture King
Thank you for the 5* review- we are delighted to hear you are happy with the service you received.
We hope to have you shop with us again soon.
Many Thanks
Liz
Customer Services
Reply from Oak Furniture King
Thank you for your kind feedback. We’re so pleased to hear that you’re happy with your product and that delivery was smooth and hassle-free. Your satisfaction means a lot to us, and we hope you enjoy your purchase for many years to come.
Kind Regards,
Liz
Oak Furniture King
Customer Service Team
100pc recommend
Excellent service good quality dining chairs and table quick delivery after ordering, brilliant price would recommend
1 October 2025
Reply from Oak Furniture King
Thank you so much for your lovely feedback. We’re so pleased to hear you’re happy with your dining set and the service you received. Your recommendation means a lot to us!
Kind regards,
Liz
Customer Service Team
First time I’ve used this company
First time I’ve used this company, I have to say I bought four beautiful red leather dinning chairs, they were delivered within four days, e-mails with four hour delivery slot , phone call off driver half hour before delivery, two pleasant well mannered men unpacked chairs, all in all a pleasant experience, the chairs are skirted, just what I wanted their cheaper than other sites I found,I can’t say much about customer service than that as I have not needed to contact them so far .
6 October 2025
Reply from Oak Furniture King
Hi Sheila
Thank you for your 5* review and kind feedback.
We’re so pleased to hear that you’re happy with your product and that delivery was smooth and hassle-free.
Should you need any assistance from us we are always happy to help so don't hesitate to reach out.
Kind Regards,
Helen
Customer Service Team
Reply from Oak Furniture King
Thank you so much for your kind feedback! We’re delighted to hear that you are happy with both the service and the quality of your furniture. Your comments are greatly appreciated and we look forward to assisting you again in the future.
Kind regards,
Liz
Customer Service
Highly Recommended
The console table is exactly what we hoped for and a reasonable price.
The delivery was timely and efficient. The delivery people unpacked the table, inspected it for damage and removed the packaging.
16 September 2025
Reply from Oak Furniture King
Hi Sarah,
Thank you so much for your 5-star review!
We’re delighted to hear that you’re happy with your purchase and the service you received.
Thanks for choosing us- we hope to have you shop with us again soon.
Kind regards,
Helen
Customer Services
10 out of 10
accurate delivery information, helpful driver and furniture was of high quality that met all our expectations. would definitely use again.
26 August 2025
Reply from Oak Furniture King
Thank you so much for your kind feedback! We’re delighted to hear that the delivery went smoothly, the driver was helpful, and that your furniture met all your expectations. It’s wonderful to know you’d choose us again.
Kind regards,
Liz
Oak Furniture King
Customer Service Team
Customer service outstanding
Emailed company to see if it was possible to get a replacement cover for a garden set I have had for some time now .A very quick response was received and Staff were very helpful and even helped me out with some spare parts, Received all within 2 days, Amazing , and even had emails from delivery company with delivery time slot.
A very good experience with this company again.
A** to them
5 September 2025
Unprompted review
Reply from Oak Furniture King
Thank you so much for your kind feedback. We’re delighted to hear that you were happy with the service you received and that your replacement parts arrived so quickly. It’s always our aim to make things as smooth as possible for our customers, and it’s wonderful to know we achieved this for you.
We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Kind Regards,
Liz
Oak Furniture King
Customer Service Team
Reply from Oak Furniture King
Thank you for your kind feedback. We’re so pleased to hear that you’re happy with your product and that delivery was smooth and hassle-free. Your satisfaction means a lot to us, and we hope you enjoy your purchase for many years to come.
Kind Regards,
Liz
Oak Furniture King
Customer Service Team
Fabulous, would use again
Prompt and efficient. Fabulous quality, everyone loves my purchase. Their delivery people were also very good.
26 August 2025
Reply from Oak Furniture King
Hi Lesley,
Thank you so much for your 5* review and lovely feedback!
We’re delighted to hear that you’re happy with your purchase and that both the quality and delivery service met your expectations.
We truly appreciate your kind words and we hope to have you shop with us again soon.
Kind Regards,
Helen
Customer Service
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