Jenny, who heads the letting team, is a fantastic example of customer service - relaxed, friendly, clear and you feel totally taken care of by her. And Ive been using them to rent my 2 properties f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Oakfield have been fantastic in supporting my partner and I trying to sell our house. In particular we have dealt with Shelley, Sidney and Emma who have gone above and beyond. As a mum to a 3-month-... See more
Company replied
We are a client of Oakfield on the block management side and have been working with them for over 18 months now. Having self-managed our property of eight flats for many years, moving over to bloc... See more
Company replied
I am extremely happy with Oakfield as our block property management company! We had two really poor companies previously who did us much damage, but Oakfield is just how you would expect a property m... See more
Company replied
Company details
- Real Estate Agency
- also in
- Apartment Rental Agency
- Property Management Company
- Real Estate Rental Agency
Written by the company
Your Property. Our Passion. Since 1996. Established in 1996, Oakfield Estate Agents is one of East Sussex's leading independent property agencies, with a reputation built on professionalism, local expertise and exceptional customer service. With offices and services across East Sussex, including Hastings, Bexhill, Eastbourne, Uckfield, Heathfield and Lewes, we are proud to have helped thousands of clients buy, sell, let and manage their properties over the past 30 years. At Oakfield, we believe property is about much more than bricks and mortar. Whether you're buying your first home, selling a property, investing in residential lettings or looking for professional property management, our experienced teams are here to make the process as straightforward and stress-free as possible. Our specialist services include: Residential Sales – Expert advice, marketing and support to achieve the best possible results. Residential Lettings – Comprehensive letting and property management services for landlords and tenants. Block & Estate Management – Professional management of residential developments, apartment buildings and estates. Build to Rent – Dedicated letting and management solutions for institutional investors, developers and large residential portfolios. As an independent, established business, we combine the personal service of a local agent with the expertise, technology and resources of a larger organisation. Our commitment to transparent communication, trusted advice and long-term relationships has helped us build a strong reputation across the communities we serve. At Oakfield, our success is measured not simply by the properties we manage or sell, but by the confidence and satisfaction of the people who put their trust in us. Discover more at www.oakfieldproperty.co.uk
Contact info
Maunsell Road, TN38 9NN, Hastings, United Kingdom
- oakfieldproperty.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff is helpful and answered all…
The staff is helpful and answered all the questions I had, they professional
Great service
I am in the process of selling my apartment through the Bexhill branch, and have really appreciated working with Shelley on the sale. Her extensive knowledge and experience of the local area was really valuable, and she was very helpful when I needed some assistance organising some small renovation work completing.
My previous experiences with estate agents has not been positive so dealing with Oakfield has been a pleasant surprise.
I have used Oakfield on several…
I have used Oakfield on several property transactions this year. The Bexhill team worked so hard in achieving a buyer for my house & the service I received from start to finish was impeccable, they went above and beyond to ensure hurdles were overturned & for a smooth sale.
Oakfield are now selling my late father’s property. Sale was agreed very quickly for the marketing price & I have again been very impressed with the regular updates & support from the team in pushing the sale through efficiently.
I have also used Oakfield lettings & property Management services & must say the team are extremely professional, highly knowledgable & the most efficient letting agent I have had dealings with.
Highly recommended agent and an easy 5 stars *****
Wonderful,top team
All the team at oakfield are so helpful,very friendly and most importanly they listen.And key is there
Honesty and comunication and keeping
us well informed.
Shelley,Emma and Sidney
simply the best
I can’t recommend the ladies at your…
I can’t recommend the ladies at your Bexhill branch enough, in particular Emma who was one of the friendliest people I have ever spoken to over the phone and she was so enthusiastic about wanting to get my properly on the market. I also dealt with Shelley and Sidney who were both equally as lovely. All 3 ladies were very knowledgeable, professional and incredibly helpful, and a true asset to oakfield.
A great team to work with
Michael and Hannah have blown apart my stereotypical view of estate agents. They are straight talking whilst maintaining a warm and friendly manner. They are authentic, sensitive and realistic about your expectations. They are incredibly reliable and respond to issues or concerns quickly without a need to chase. I would highly recommend anyone looking to sell to chose Oakfield!
Fab experience, ongoingly!
Jenny, who heads the letting team, is a fantastic example of customer service - relaxed, friendly, clear and you feel totally taken care of by her.
And Ive been using them to rent my 2 properties for a couple of years now, so this is a consistent review!
Her team follow her example with clear communications, too! Highly recommend
Oakfield Bexhill
Oakfield, what a wonderful experience we have had working with you all from start to now pausing for a while, because the market is so difficult atm. You are the best Estate Agents we have been with.
You listened to us, explained things we didn't understand, kept in touch at least once a week, always gave feedback on all viewers, were always understanding and helpful. We will definitely be coming back to you in the Spring when we go back on the Market.
Thankyou so much for everything.
Shelley, wow what a wonderful woman you are. You listened, advised, understood us, you let your team know how we like to work together, you were always so professional and your sense of humour is amazing. It's a pleasure to now call you my friend.
Gracie, thanks for making our photos shine, ready to show our lovely house to the world. We love them.
Emma & Sidney, well what can I say? You were always so kind, respectful and kept us up to date with viewings. You always explained the potential of our home to others during a very difficult time to sell. You even helped Tom get used to strangers. It's so good to feel you have trustworthy people coming in and trying their best for you.
Oakfield Bexhill the service you provided us was 100% on everything. Looking forward to seeing you next year. Thankyou for making us feel supported, helped and also your honesty.
This was our first time moving out and…
This was our first time moving out and Oakfield have been great! Couldn't have asked for a better estate agent. Thank you for making this process breezy.
All round amazing service- Shelley, Sidney and Emma
Oakfield have been fantastic in supporting my partner and I trying to sell our house. In particular we have dealt with Shelley, Sidney and Emma who have gone above and beyond.
As a mum to a 3-month-old baby, it can be difficult and overwhelming at times, dealing with the process. However, they have been so understanding, patient and helpful throughout the whole thing. They’ve made what can be a stressful experience so much easier.
Thank you, Shelley, Sidney and Emma, for all your patience, kindness and support. You’ve been absolutely brilliant, and we’re so grateful for everything you’ve done! ❤️

Reply from Oakfield Estate Agents
Purchase service
I found the service and the fair negotiation with Shelley Fuller during the purchase of my apartment to be very pleasant. She also guided me well through all the paperwork and was very patient which I really appreciated because English is not my first language.

Reply from Oakfield Estate Agents
Oakfield Block Management
Oakfield has been our preferred block management company for a number of years. We have a very good working relationship with our block manager (Hannah Dennis) who is always available to guide and assist us. Communication is always clear and concise. They have a good portfolio of trades that they use to get quotes for any works required. Any recurring services (lift, communal lighting services and inspections etc) are managed well for us and we get plenty of notice in advance for any trades that are due to be onsite so we can notify all the residents in our blocks.

Reply from Oakfield Estate Agents
Can't speak highly enough of Shelley and her Sales team.
Shelley and her sales team were simply excellent. Constantly helping to make a difficult, long-distance sale as easy as possible for us by exceeding my expectations at every hurdle.

Reply from Oakfield Estate Agents
Excellent experience selling with…
Excellent experience selling with Oakfield. We sold our flat quickly and the process was very well supported by Shelley and Emma. Would highly recommend

Reply from Oakfield Estate Agents
Great Company
We honestly can't thank Jo and Shelley at Oakfield enough for all their help throughout our house sale and purchase.
Jo was brilliant at keeping in touch, chasing for answers and doing everything she could to keep things moving. She kept us updated, took the time to speak with us when we needed reassurance and was proactive in contacting the relevant people rather than leaving us wondering what was happening.
We were so surprised how quickly we got viewings and even more surprised how quickly we achieved our asking offer, Shelley was great and the photos she took really showed off our home to it's full potential.
We are so pleased we chose Oakfield and we would happily recommend them to anyone looking to buy or sell a property.

Reply from Oakfield Estate Agents
Always Going Above and Beyond!
Super helpful and knowledgeable staff that always go above and beyond to assist. Oakfield always put the client first and everything is handled promptly and efficiently. Thank you Oakfield for taking care of our rental properties and making the whole process seemless!

Reply from Oakfield Estate Agents
Very professional, helpful staff
Staff are very helpful, friendly and efficient. You're always kept informed of any changes. If you need any help it's given quickly. They're a great team and would thoroughly recommend Oakfield.

Reply from Oakfield Estate Agents
5*Service, best Letting Agent in Hastings
Jenny marketed and let the flats for us in no time! Always prepared to go the extra mile which makes working with her so pleasant! 5* Service

Reply from Oakfield Estate Agents
wonderful service
Michael & Hannah are overseeing the sale of our house and purchase of our next home. They couldn't be more helpful, and really go above and beyond in the service they offer.

Reply from Oakfield Estate Agents
I was truly blessed to have met…
I was truly blessed to have met Michael, with the additional support from Hannah. What an exceptional team. Professional, Intelligent, Compassionate and great listeners with that personal touch. Admittedly I do not leave reviews easily, but I needed to express my genuine gratitude.
We are lucky to have them in Lewes. xx big hug

Reply from Oakfield Estate Agents
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







