Nz Myprotein Reviews 

876
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality, often describing it as the best protein they have tried. Many appreciate the delicious range of flavors and the effectiveness of the products in meeting their needs. The ordering process is frequently noted as easy and straightforward, making purchases convenient. However, some customers also noted issues with delivery, experiencing delays or receiving damaged packages. A few other people also felt that the product range or available flavors were limited, especially in certain regions. Additionally, some reviewers expressed concerns about price increases or unexpected shipping costs. There were also instances of incorrect items or quality issues with non-protein products.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its quality, value, and effectiveness... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers finding the ordering process easy... See more

Price

Users describe ambiguous interactions with price, with many reviewers praising the straight forward pricing,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some customers praising quick and easy... See more

Quality

People report positive experiences with quality, often describing products as excellent, high-quality, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Best protein ever. Love everything about it. The only issue that there is some other flavours that NZ myprotein aren't providing. Sucknas vimto water protein. Date with caramel. Cerelak milk. Like mid... See more

Company replied

Rated 4 out of 5 stars

This is my first purchase as you where recommend by my daughter in Australia. Once I recieve my order I guess I'll have a better idea of how good you and your product are.

Company replied

Rated 5 out of 5 stars

Very happy with our first order of unflavoured collagen protein powder. Now have ordered whey isolate unflavoured and hoping for a good product once again. Probably once of the best value for money su... See more

Company replied

Rated 5 out of 5 stars

Easy online ordering, with prompt feedback and updates on delivery progress. Great quality product in a delicious range of flavours - I have been using the protein powder for over a year now - still l... See more

Company replied


Company details


Contact info

3.9

Great

TrustScore 4 out of 5

876 reviews

5-star
4-star
3-star
2-star
1-star

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3.9

All reviews

(876)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Referral codes not working!!

My eldest Son referred me to the site, he gave me a kilo bag of Impact Whey Protein. Unfortunately the checkout didn't recognise any of the referral codes he has provided.

26 November 2024
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Rated 5 out of 5 stars

Effortless

Effortless shopping experience with a killer Black Friday discount! Excited to get our goodies!

25 November 2024
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Seamless checkout!

Super quick checkout! Can’t wait for my flav drops 😋

18 November 2024
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 4 out of 5 stars

It was good :D

10 November 2024
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Leah

Rated 5 out of 5 stars
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 1 out of 5 stars

The product itself is fine

The product itself is fine, but the customer service is disappointing. After making a purchase, I reached out a few days later for an update on my delivery status, as there had been no updates. It took two weeks for my order to arrive, and I received no response from customer service regarding my inquiry. Additionally, the protein shaker bottle that was supposed to be included in the delivery was missing. To top it off, I placed the order using a referral link but never received the promised referral bonuses.

5 September 2024
Nz Myprotein logo

Reply from Nz Myprotein

Hi Bootina,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the stock of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 5 out of 5 stars

Good price and Service

Good price and Service

15 September 2024
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

Quick and easy to order

14 September 2024
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

Trust the process and the process will…

Trust the process and the process will trust you 💯 Gains💪🏽

11 September 2024
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

Best flavor

8 September 2024
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 4 out of 5 stars

I love the products and fast shipping.

I love the products and fast shipping.
Just wish I'd timed it for one of the big discounts!

29 August 2024
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Rated 5 out of 5 stars

Helpful and quick service

Super helpful and can’t wait sit to receive my protein powder!

28 August 2024
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

I am sorry to hear of this issue.

I do want to assist and get this issue resolved and I am confident I can.

Please can you sign into your account to view the message I have just sent you.

I will be able to get this sorted.

Kind regards,

Sam

Rated 5 out of 5 stars
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 4 out of 5 stars

Protein

Great products

26 August 2024
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Rated 5 out of 5 stars

Best Ever and my go to Protein Shop for…

Best Ever and my go to Protein Shop for over 6 years now

18 August 2024
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

It was great

It was great, however I had to check in as a guest and when I register it shows up as an error but it does not highlight what the error is!! I also tried this on the ap and on my desktop and both times got the error, so I cannot register yet!

14 August 2024
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

yessur

quick delivery and quality

8 August 2024
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 3 out of 5 stars

Certainly more expensive than it used…

Certainly more expensive than it used to be! Even with the ‘discounts’. MYPROTEIN used to offer a blanket 40% and was relatively affordable, that no longer seems the case unfortunately.

8 August 2024
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Rated 5 out of 5 stars

Easy to order

Easy to order, good quality and delivered on time.

8 August 2024
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

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