Next Generation Scaffolding Reviews 

27
•
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Very rude staff, started off very polite over the phone as my dad dealt with the arrangements then once they realised I was a younger woman they tried to up their price a bit and I felt as though I wa... See more

Company replied

Rated 1 out of 5 stars

Indifferent on the phone, but I brushed it off. When I turned up the service was non existent - completely disinterested to the point of rudeness, eventually shouting at me from the back of the of... See more

Company replied

Rated 5 out of 5 stars

A great firm to work with, used on multiple elements of work and their workmanship is second to none. Works are completed on time to programme and the finished product is always snag free. Would def... See more

Company details

  1. Construction & Manufacturing

Information provided by various external sources

An ambitious, fast growing scaffolding company based in Essex.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

27 reviews

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No recent history of asking for reviews

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2.4

All reviews

(27)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Company

Reliable, good value and great guys to work with they are our preferred scaffolding contractor and have never let us down in the 4 years we have been working with them.

21 February 2018
Unprompted review
Rated 1 out of 5 stars

Urinating on our shed. No customer care. Poor company!

An appalling experience. Problems from day 1. one of the lads urinated on our Garden Shed - we wouldn't have refused use of the toilet if he had asked! When the other member of staff was confronted he was rude and did not care. The staff let someone else round the back of our property that were not working on our house or scaffolding. The staff and this person thought it to be a good idea to comment on the condition of our house, conservatory and garden to my face. Jumping on our conservatory roof which they were aware wasn't in good condition, leaving us with another hole meaning more polycarbonate sheets need replacing. They left half the scaffolding up and said they would be back tomorrow. They left scaffolding poles and boards loose on the front lawn and in the back garden - who knows what passers by have pinched! The mess of moss and mud left on the side path was appalling considering we have dogs that go out there and we were specifically told they would clear up after themselves. 5 days later they turn up at 8:15 on a Sunday morning! Thankfully a different two lads - who were okay.

7 August 2016
Unprompted review
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Reply from Next Generation Scaffolding

Hi Josh,

Thank you for your feedback and can only apologise for your experience.

In regards to these matters though we kept in contact with you and the main client at all times as all the materials couldn't fit onto the truck due to a cancellation of another job and being extremely busy we would have never been able to come back the next day so i don't know who told you this.

After you called with the issue all 3 of our management staff apologised on 3 separate occasions over the week period about the scaffolders appalling behaviour (to which he has a different side of the story) and we even offered to get the scaffolder to call you personally, which you said you didn't want and then proceeded to tell us you were going to "ruin our company" after our Director apologising to you.

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