Long-running saga but essentially hot tub is only a year old. Leaks. Repaired. Still leaks. Inside all rusty now. "Condemned" by the repair man sent out! It's still sat here. Not been able to be u... See more
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I went out to visit Nuvo Outdoor at their brand new showroom today and was very impressed! Lizzie and Scott's level of knowledge and customer service is second to none. If you are looking for high q... See more
Company replied
From placing our order to delivery, our experience was amazing. We found Scott to be friendly, very professional and went out of his way to help us. We received our Pergola on Friday 19th April and i... See more
Company replied
We are extremely happy with our garden furniture which fits perfectly with our newly designed garden. The quality is excellent and we wouldn’t hesitate to make further purchases or recommend to frie... See more
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Company details
Written by the company
Retailers of contemporary garden furniture and outdoor living products such as seating sets, dining sets, loungers, arm chairs, pergolas, parasols, firepits, planters and water features. We don't sell cheap, but we do sell quality. Showroom based just 10 minutes from Junction 9 of the M5 (Tewkesbury, Gloucestershire).
Contact info
Nuvo Outdoor Living Ltd, WR11 7QP, Evesham, United Kingdom, United Kingdom
- 01386339798
- support@nuvooutdoorliving.co.uk
- nuvooutdoorliving.co.uk
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Outstanding Customer Service
Outstanding Customer Service, Scott goes above and beyond the normal.
I just wanted to say thanks for your great service. From the first phone call to delivery I was very impressed, you succeeded in all the areas where I had been let down by another supplier.
Scott was able to secure the item I wanted after I had been told by the other supplier it was out of stock till end of October
I just wish I had bought them all from you in the first place, it would have been cheaper as well. Still I know where to come to now for anything else I need.
A very satisfied customer, thank you.

Reply from Nuvo Outdoor Living Limited
Exemplary Customer Service
The customer care and service at Nuvo is exemplary. I ordered a NOVA Vogue garden sofa set which was out of stock everywhere. I called a few companies to discuss possible delivery but didn't feel the information given was robust or reliable. I spoke to Scott at Nuvo - who actually called me from an inquiry email. He was proactive with the supplier Nova, and excellent at keeping in touch with me as to stock levels and progress of delivery. I highly recommend Nuvo Outdoor Living.

Reply from Nuvo Outdoor Living Limited
Excellent Service
Scott and Lizzie where excellent
We purchased several large items of outdoor furniture through this company and the customer service is the best I have dealt with
Scott was so responsive and the furniture turned up exactly when Scott said it would
The quality of the furniture is great.
I will be using them again moving forward
Thank you

Reply from Nuvo Outdoor Living Limited
Exceptional customer service
The customer service I recieved from Lizzie and Scott was exceptional. There was a delay with my furniture and they kept me fully updated and did everything they could to expedite my delivery. I am also very pleased with my new garden dining set. I would definitely use Nuvo Outdoor Living again and would highly recommend them. Thank you.

Reply from Nuvo Outdoor Living Limited
Absolutely fabulous service from start…
Absolutely fabulous service from start to finish Scott in customer service went way over what would expect. Definitely use them again and recommend them without hesitation 👌🏼

Reply from Nuvo Outdoor Living Limited
Superb!!
We ordered a garden furniture set, outdoor rug and parasol from Nuvo. The items were in stock and promptly delivered, in person and on a bank holiday no less!! They stayed with us whilst we unpacked and even took away the boxes!!! I’m not sure service gets any better than this! The Nova furniture is really good quality too and just what we wanted!

Reply from Nuvo Outdoor Living Limited
Gorgeous outdoor furniture
I love my beautiful outdoor egg chair, it’s great quality, super stylish & so comfy.

Reply from Nuvo Outdoor Living Limited
We are very impressed with our new…
We are very impressed with our new ratan furniture set, we wasnt 100% sure as to what we wanted but upon speaking with them we both agreed on the right set. It looks amazing, thank you nuvo. Will definitely be using you again.

Reply from Nuvo Outdoor Living Limited
Vogue Set Amazing
I brought the Vogue Set from Nuvo, amazing I cannot fault it and goes perfectly in the garden. Great customer service aswell. I will be purchasing more for sure. Thank you.

Reply from Nuvo Outdoor Living Limited
Me and my partner bought the Nova Vogue…
Me and my partner bought the Nova Vogue Corner Set and we are so impressed by the quality. The customer service was also brilliant with quick communication and delivery times. Will definitely be recommending and ordering again.

Reply from Nuvo Outdoor Living Limited
I brought an Extreme Lounging
I brought an Extreme Lounging - Outdoor B-Bag Quilted (Mighty) in black. Customer services were very helpful and it was a speedy delivery. It’s arrived when they said it would 5 stars :)

Reply from Nuvo Outdoor Living Limited
Superb service, beautiful garden furniture
We’ve just had our new garden furniture delivered and we can’t express how in love we are with it! It’s such great quality and perfect for our home and garden style. The service was superb with a super quick delivery time, Scott & Lizzie are incredibly professional and so helpful …we will definitely be returning to Nuvo Outdoor Living Limited, we highly recommend.

Reply from Nuvo Outdoor Living Limited
Great quality plant containers
Very happy with recent purchase of aluminum plant containers. The process from ordering to delivery was very smooth. The containers are not cheap but they are excellent quality and I can see that they will last for many years to come. My new Acers look stunning in them and they have definitely enhanced the look of my garden.

Reply from Nuvo Outdoor Living Limited
Great quality garden furniture
Great quality garden furniture, arrived within the timescale advertised, would use again in a heartbeat

Reply from Nuvo Outdoor Living Limited
Good communication
Good communication and service
Quality furniture will use again

Reply from Nuvo Outdoor Living Limited
Great customer service and knowledge of product
Great customer service and easy ordering process.
My furniture was in stock, and arrived within the timeframe stated.
Furniture well constructed and with comfy cushions. Looks fabulous in my garden.
No problems, would definitely use this company again to order my hot tub.

Reply from Nuvo Outdoor Living Limited
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