Amazing! I would have never believed that this would have been so effective. My husband has always suffered with hard skin issues, despite using pumice stones, various electrical devices, foot peels e... See more
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Review summary
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Couldn’t ask for quicker or more responsive customer service. I left a review saying that the nuve hasnt really worked as well as I’d hoped and that I would probably look to return the item and see if... See more
Company replied
My husband bought the Nuvé Silk 3 Pro as a present for me and I absolutely love it. The ordering and delivery process is very smooth and easy, and the small form factor, light weight design makes it s... See more
Company replied
Company details
Written by the company
Nuvé is on a mission to help women feel better than ever in their own skin. We create premium, clinically proven foot care solutions that deliver salon-quality results from the comfort of your home. Our hero product, the Silk 3 Pro, is a next-generation electronic callus remover designed to instantly smooth rough skin and restore confidence with every use. Paired with Silk Refills and our deeply nourishing Hydracare Balm, it transforms the way you care for your feet — effortlessly, effectively, and safely. We believe great results shouldn’t require costly salon visits or harsh manual tools. That’s why every Nuvé product is built for ease of use, visible results, and long-lasting comfort. With over 150,000 happy customers and a 100-Day Money Back Guarantee, we stand by our promise of smoother, healthier skin — or your money back.
100-Day Money Back Guarantee
Completely risk-free. No returns. No hassle.
We proudly stand behind every product we make. If you’re not absolutely in love with your Nuvé experience, you have a full 100 days to request a refund — no questions asked. No returns, no hassle. Just smooth, confident results or your money back.
Contact info
United Kingdom
- help@nuvebrand.com
- nuvebrand.com
4.4
Excellent
704 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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THIS PRODUCT WORKS GREAT!
Great product will buy more for gifts!! I hesitated on buying it, put glad I did! The ease of use was incredible !
19 September 2026
Unprompted review
Reply from Nuvé
Hi Bernice,
It’s lovely to hear that you’re enjoying your Silk 3 Pro! 💖 We’re so glad you found it easy to use and that you decided to give it a try after hesitating. And we love that you’re planning to get more as gifts!
Thank you for giving Nuvé a chance and sharing your experience.
Best regards,
Emily
Fantastic feet
I have just this minute used my Nuve for the first time ,and my goodness I am shocked at the dust coming away from my ,(what I thought were) soft heels😲🦶🦶👈
I regularly use a battery operated foot file ( scholl) to be exact ,and always assumed my heels were tip top,
Was I more mistaken!
This one is absolutely amazing,it doesn't hurt ,slides over your skin,and job done.
Applied the foot balm all over and not only does it smell real nice,my feet are so smooth 👍😊
Can't wait to sort my fiances tootsie's out😏
Well done to the company who have manufactured this,bloody brilliant.
19 September 2026
Unprompted review
Reply from Nuvé
Hi Dawn,
We absolutely love the “Was I more mistaken!” moment 😂💖 That first-use dust can be quite a surprise when you thought your heels were already in good shape!
We’re so glad you found the Silk 3 Pro gentle, effective, and easy to use, and that you’re loving the Hydracare Balm too. Sounds like your fiancé is next!
Thank you for the brilliant review, Dawn!
Best regards,
Emily
The Nuvé Silk3 Pro is brilliant
The Nuvé Silk3 Pro is brilliant. I’ve suffered from hard dry skin on my feet most of my life but this is the best thing I have ever used. Now I just use it once a week and moisturise daily and have super soft smooth feet.
19 September 2026
Unprompted review
Reply from Nuvé
Hi Helen,
We love hearing that you’ve finally found something that works after dealing with hard, dry skin for so long! 💖 A simple weekly routine with daily moisturising and super soft feet sounds like a win.
Thank you for sharing your experience, Helen. We’re so happy you’re loving your Silk 3 Pro!
Best regards,
Emily
I bought the Nuvé silk 3 pro and I love…
I bought the Nuvé silk 3 pro and I love it. It’s fabulous just like everyone else says it’s like the first time you use it your feet calluses and dry rough skin disappear. Wow!
18 September 2026
Unprompted review
Reply from Nuvé
Hi Lisa,
That first-use “wow” is exactly what we love to hear! 💖 We’re so happy the Silk 3 Pro has made such a difference to your calluses and dry, rough skin.
Thank you for giving Nuvé a try and sharing your experience!
Best regards,
Emily
Amazing
Amazing! I would have never believed that this would have been so effective. My husband has always suffered with hard skin issues, despite using pumice stones, various electrical devices, foot peels etc. The Nuvé Silk Pro 3 sorted the majority of this issue out with one use. Incredible
10 August 2026
Unprompted review
Reply from Nuvé
Hi Polly,
We love hearing that the Silk 3 Pro made such a difference from the very first use! 💖 It’s amazing to hear that your husband finally found something that helped with his hard skin after trying so many other options.
Thank you for sharing your experience and spreading the Nuvé love!
Best regards,
Emily
I was sceptical, but believe the hype, it works!
Brilliant tool, has FINALLY put pay to my horrendous hard skin. TBH I was sceptical of all the social media ads (and probably fed the algorithm!), but I finally succumbed as I was getting desperate. Delivery was a bit slow (i blame DPD...) but it was definitely worth the wait. I would defo recommend.
16 September 2026
Unprompted review
Reply from Nuvé
Hi JD,
We love that the Silk 3 Pro managed to win you over! 💖 We completely understand the scepticism, but we’re so glad it delivered the results you were hoping for and finally helped with that stubborn hard skin.
Thank you for giving us a chance and for recommending Nuvé!
Best regards,
Emily
As advertised
As advertised! Instant results for smooth feet and smoother calluses. I was skeptical and am so happy I ordered one so much so I tried it on my sister as soon as she came over and she ordered one too! Don’t hesitate- purchase!
24 August 2026
Unprompted review
Reply from Nuvé
Hi Maria,
We love that the Silk 3 Pro impressed you straight away! 💖 From trying it on your sister to her ordering one too, that’s quite the recommendation.
We’re so glad you’re enjoying smoother feet and calluses. Thank you for sharing your experience and spreading the Nuvé love!
Best regards,
Emily
This is a brilliant device
This is a brilliant device. I have ordered another for my daughter. I can 100% recommend the Nuve Silk 3 Pro. Thank you so much for introducing me to this amazing device. A very happy customer.
16 September 2026
Unprompted review
Reply from Nuvé
Hi Sue,
We love that you’re so happy with your Silk 3 Pro that you’ve ordered one for your daughter too! 💖
Thank you for your lovely recommendation and for sharing the Nuvé love. We’re delighted to have you both as customers!
Best regards,
Emily
For 2 years I used every lotion…
For 2 years I used every lotion including what my dermatologist gave me. I used a pumice stone & one of those metal files (cut my feet). Baby Feet and sleeping with lotion & bags also didn’t work. My big toes & heels were so dry & cracking. Not to mention embarrassing. First time I used it WOW! And zero pain! I rarely write reviews but if it helped my I know it will help others!!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
15 September 2026
Unprompted review
Reply from Nuvé
Hi Nancey,
After trying so many lotions, treatments, and foot files, we can imagine how exciting that first pain-free result must have been! 💖
We’re so happy the Silk 3 Pro has helped your dry, cracking heels and big toes. Thank you for sharing your experience, especially as someone who rarely writes reviews. Your words may help someone else find the relief they’ve been looking for too!
Best regards,
Emily
I saw this product the nice silk 3 pro…
I saw this product the nuve silk 3 pro on Facebook and initially was sceptical I have severely dry feet and have struggled for years to find a decent product that worked effectively I have to say I love this product the design for me is especially well thought out it effortlessly goes around all parts of the foot without restriction and my feet stay softer for longer than previous products. The delivery was extremely quick too which was a bonus and they have lots of discount offers so overall I’m very pleased
15 September 2026
Unprompted review
Reply from Nuvé
Hi Lisa,
It’s lovely to hear that the Silk 3 Pro has made such a difference after years of struggling with dry feet! 💖 We’re especially glad the design makes it easy to reach all areas of your feet and that the results last longer than with other products you’ve tried.
Quick delivery and a good offer are always a bonus too! Thank you for giving Nuvé a chance and sharing your experience.
Best regards,
Emily
Best foot device I have ever used
Well I was sceptical about buying this product as I already had a knock off of the product that was rubbish but I kept seeing the ad pop up and so I read the reviews. Mine arrived yesterday and I can honestly say it’s the best thing I have ever used on my feet. It’s not a scam. Well worth the investment. I would highly recommend this product. Am so happy with my feet. Delivery was slow but well worth the wait.
12 September 2026
Unprompted review
Reply from Nuvé
Hi Sylvia,
We love that the Silk 3 Pro changed your mind after a disappointing experience with a similar product! 💖 It’s wonderful to hear you’re so happy with your feet and feel it was worth the wait.
Thank you for giving Nuvé a chance and for recommending us!
Best regards,
Emily
I highly recommend this product
This product is absolutely brilliant. I use it all the time and have bought them as presents for other people.
The customer service is also excellent. They are very prompt and professional. I highly recommend Nuve.
12 September 2026
Unprompted review
Reply from Nuvé
Hi Sarah,
It means so much to hear that you love your Nuvé and have even gifted it to others! 💖 We’re also delighted that our customer service has made such a positive impression.
Thank you for your continued support and for recommending us!
Best regards,
Emily
I was skeptical buying Neve’but I took…
I was skeptical buying Neve’but I took a chance. I am so happy that I DID!!! It’s fantastic!! My feet are very smooth and soft. Ladies and Gentlemen : Buy Neve’. You won’t regret it. Thank you Neve’ !!! It’s a great product.
7 September 2026
Unprompted review
Reply from Nuvé
Hi Delores,
We’re so glad you took the chance on Nuvé! 💖 Hearing that your feet are now smooth and soft is exactly what we love to hear.
Thank you for giving us a try and for spreading the word. We really appreciate your support!
Best regards,
Emily
Amazing gadget
Ive always had some rough skin on my feet and being a type 2 diabetic with little mobility due to awaiting knee construction ive always had to rely on my partner to use a cheese grater(as we call it) on my feet."Not good for a type two as it can be harsh and cut your feet"Then i found the Nuve,"Absolutely brilliant",its so much kinder on my feet,and leaves them silky soft.Thankyou Nuve.
12 September 2026
Unprompted review
Reply from Nuvé
Hi Wendy,
What a lovely review to read! 💖 We’re so happy the Silk 3 Pro has made your foot care routine gentler and easier, especially when mobility is a challenge.
Knowing it leaves your feet feeling silky soft means so much to us. Thank you for choosing Nuvé and sharing your experience!
Best regards,
Emily
Great item
Great item
Easy to use & effective
Compact enough to take on holiday
5 August 2026
Unprompted review
Reply from Nuvé
Hi KPW,
Easy to use, effective, and holiday-friendly, that’s a pretty great combination! 💖
We’re so glad the Silk 3 Pro is making your foot care routine easier, wherever you are. Thank you for sharing your review!
Best regards,
Emily
Bloody brilliant
Bloody brilliant! Only home tool I’ve ever found that works (& works amazingly). So impressed. I thought the other reviews were fake or that it wouldn’t work on my feet.
1 September 2026
Unprompted review
Reply from Nuvé
Hi Lisa,
We love that the Silk 3 Pro proved you wrong! 💖 It’s always satisfying when a product actually lives up to the hype, especially after being skeptical about the reviews.
We’re so glad you’re impressed and have finally found a home foot care tool that works for you. Thank you for sharing!
Best regards,
Emily
Great tool
I was very sceptical at first, I’d been reading the reviews this tool was getting, and so held off buying one, but when it became discounted I thought I’d give it a go, now I thinking I should have brought one months ago! It really does work!
22 August 2026
Unprompted review
Reply from Nuvé
Hi Jellybean,
We love that you finally decided to give the Silk 3 Pro a try! 💖 It sounds like the discount helped make the decision, but the results sealed the deal.
We’re so glad it lived up to the reviews and that you’re wishing you’d bought one sooner. Thank you for sharing!
Best regards,
Emily
Nuvé Silk 3 Pro × 1 - Remove Callouses
As a person who suffers from callouses on the bottom of my feet, especially on the big toes which causes me a lot of pain and discomfort, and after having to see a podiatrist once a month for callous removal, I decided to purchase the Nuve callous remover. It was one of the best purchases ever as it has changed my life. I no longer have to see my podiatrist monthly (and pay for each visit) but can manage the callouses myself. The pain is gone and I have complete relief. Well done, Nuve.
10 September 2026
Unprompted review
Reply from Nuvé
Hi Les,
Reading this made our day! 💖 Knowing the Silk 3 Pro has helped you manage your callouses at home, avoid those monthly podiatrist visits, and most importantly, find relief from the pain is wonderful to hear.
Thank you for sharing your experience and for choosing Nuvé!
Best regards,
Emily
This company does not like to give refunds, avoid
Having had an initial efficient email exchange and requesting a refund for a defective product (it would not charge) this company has gone completely silent on me. I have tried to contact them repeatedly using the original email chain, warned them I would write an unfavourable review if they did not respond but with no luck, they do not seem to care. Although they seem to respond to people on this site. I wonder if anyone has actually managed to get any kind of refund?
Ok so they sent me a refund just now. Let's see if it arrives in my bank account. it feels genuine though. As people have said, their customer service response is lousy until it actually kicks in. Maybe they are understaffed!
9 September 2026
Unprompted review
Reply from Nuvé
Hi Eden,
We’re very sorry for the frustration and for leaving you without a response despite your repeated attempts to contact us.
We’ve now identified a technical issue where some incoming emails flagged by our email provider were not reaching our customer service system, which unfortunately meant our team could not see your follow-up messages. We’re actively working to resolve this so it doesn’t happen again.
We’ve reached out to you directly, and your full refund has now been processed under our 100-day money-back guarantee. There is no need to return the product.
We sincerely apologize for the experience you’ve had with us.
Best regards,
Emily
Smooth feet
Great foot tool probably the best I have used for removing hard skin. My feet are do much softer easy to use and good price point
8 September 2026
Unprompted review
Reply from Nuvé
Hi,
We love hearing that it’s the best foot care tool you’ve tried! 💖 Softer feet without making the routine complicated is exactly what the Silk 3 Pro is all about.
Thank you for the lovely review and for choosing Nuvé!
Best regards,
Emily
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