The only site i trust to buy games that aren't from steam or other more mainstream sources like xbox store/playstation store, it can help buy games from places that won't let you pay in installments l... See more
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Simple, variety of payment methods and fast at setting your order up. Had me worried for a second as the confirmation took a couple of minutes, but nothing unexpected per say. Great service over all.... See more
I was a little bit worried when I finished my purchase, as there was a warning saying that my content would need a review in order to be delivered. But as soon as I went to "My Games", there he was... See more
Excellent page to buy game keys for Latin America. The prices are correct and really good for the region, and are in accordance with the general prices of the international market, so you will not f... See more
Company details
Written by the company
Nuuvem is an official digital games store founded in 2011 and the go-to destination for millions of gamers worldwide. We work with more than 400 official publisher partners to bring you over 11,000 products for PC, console and mobile, from AAA releases to indie gems, always at the best prices on the market. More than 4 million users have chosen Nuuvem to discover, buy and play. Everything we sell is official and licensed, your purchase is delivered instantly, and you can pay the way you prefer with a wide range of payment methods. And if you ever need help, you talk to a real person: our support team is fast, human, and actually solves your problem.
Contact info
848 Brickell Avenue, Penthouse 5-G46, 33131, Miami, United States
- support@nuuvem.com
- nuuvem.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Very good!!!
I'm from Brazil and it's great to be…
I'm from Brazil and it's great to be able to buy safely, and I'll buy more here. It's super fast and the service is excellent. Thank you, Nuvem.
There were issues with purchase through…
There were issues with purchase through Paypal, but after contacting your support I linked Paypal to my bank account and used that instead of my debit card and it went through.

Reply from Nuuvem
Fast and works

Reply from Nuuvem
Scam!!
I bought a key for a complete game, and when I received the product they gave me the artbook, I sent my complaint and they changed the name of the product, terrible page

Reply from Nuuvem
Good Job
Simple, variety of payment methods and fast at setting your order up. Had me worried for a second as the confirmation took a couple of minutes, but nothing unexpected per say.
Great service over all.
cool beans trust worthy
Got what i wanted 👍🏻 without much…
Got what i wanted 👍🏻 without much trouble and pretty Quickly
Complete Testimonial
Complete Testimonial: I have only praises for Nuuvem. I had an issue with a boleto payment, and they kindly extended the payment deadline for me. Additionally, the games were on sale with an even larger discount, which ended up being more generous for me. The company is very fair, honest, and constructive. Treating customers well is key to building trust and loyalty, and Nuuvem clearly understands that. They ensure that each interaction is handled with care and respect, which makes a huge difference in how the company is perceived. When a business prioritizes customer satisfaction, it not only resolves immediate concerns but also encourages long-term relationships. Nuuvem's exemplary customer service is proof of their commitment to excellence.
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Depoimento Completo: Só tenho elogios a fazer à Nuuvem. Tive um problema com pagamento via boleto, e eles gentilmente estenderam o prazo para pagamento. Além disso, os jogos estavam com desconto maior, o que acabou sendo mais generoso para mim. A empresa é muito justa, honesta e construtiva. Tratar bem o cliente é fundamental para construir confiança e lealdade, e a Nuuvem claramente entende isso. Eles garantem que cada interação seja tratada com cuidado e respeito, o que faz uma grande diferença na percepção da empresa. Quando uma empresa prioriza a satisfação do cliente, ela não apenas resolve questões imediatas, mas também incentiva relacionamentos de longo prazo. O atendimento exemplar da Nuuvem é prova de seu compromisso com a excelência.
pretty straightforward
pretty straightforward
just asked for too much of my info
Nuuvem is a great choice!
Buying games is made convenient and efficient by Nuuvem, as well as affordable with their special offers.
Good for you be able to gain more…
Good for you be able to gain more discont in games
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