While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I no longer need anymore of this supplement,so please do not to charge me as I have contacted my bank not to accept any requests from yourselves so just letting you guys know. Apologies for conta... See more

Rated 1 out of 5 stars

Ripped off by these fraudsters. Paid for products that were never delivered.

Rated 5 out of 5 stars

Great experience, good prices and fast delivery. They even provided great samples based on my specific request / specifications. Only thing they can improve is - order confirmation emails.They also... See more

Company replied

Rated 1 out of 5 stars

Ordered somethig from them, they charged my credit card, no shipping confirmation for over a week. I had to contact them, and then they say the product wasn't available.

Company details

  1. Fitness and Nutrition Service
  2. Pharmacy

Information provided by various external sources

Nutrition Outlet We're More Than Just Supplements


Contact info

1.5

Bad

TrustScore 1.5 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I no longer need anymore of this…

I no longer need anymore of this supplement,so please do not to charge me as I have contacted my bank not to accept any requests from yourselves so just letting you guys know. Apologies for contacting this way

Thank you

Steve Clark

27 June 2024
Unprompted review
Rated 1 out of 5 stars

Ordered somethig from them

Ordered somethig from them, they charged my credit card, no shipping confirmation for over a week. I had to contact them, and then they say the product wasn't available.

7 December 2019
Unprompted review
Rated 5 out of 5 stars

Customer service top notch !

I had been trying to find these Progryp black wrist wraps for a while. I located two websites that claimed to sell the product. I placed an order from both websites and did not receive the right products. I ended up eating the cost because it would’ve cost more to do the return shipping. It was quite frustrating. I then found Nutrition Oultet and seen that they were selling the Progryp black wrist wraps that I really wanted but I was hesitant to place an order. I sent their customer service and email asking if they could please verify that the product that I wanted was the actual product advertised. I received a quick email reply the same day telling me that the representative would personally go to the warehouse and visually make sure that the product was as advertised and in stock. The next day I receive that email notification that the wrist wraps were in fact in stock. I went ahead and place my order and receive my product in about a week. I couldn’t of been more happier and would definitely recommend Nutrition Outlet.

Thanks,
Justin M.

30 April 2019
Unprompted review
Nutrition Outlet logo

Reply from Nutrition Outlet

Hi Justin, We appreciate that you are satisfied with the product and delivery time. Making sure your are satisfied 100% with your interactions with us every time is our goal. We thank you very much for giving us a chance to be apart of your healthy journey & for taking a moment to let us know we go it right!

Rated 5 out of 5 stars

Excellent service with quality products

I would highly recommend Nutrition Outlet. Professional and educated owners with friendly service.

6 March 2019
Unprompted review
Nutrition Outlet logo

Reply from Nutrition Outlet

Thanks, Tina for the great review! We appreciate being apart of your healthy journey!

Rated 5 out of 5 stars

Excellent products,good prices

Excellent products,good prices, fast shipping!
Great place to purchase supplements!

13 April 2018
Unprompted review
Nutrition Outlet logo

Reply from Nutrition Outlet

Thanks, Terry for the great review! We appreciate your business, don't forget to visit our "Infomation Center" and hope you enjoy your order.

Rated 5 out of 5 stars

Great service and item shipped quick.

26 December 2017
Unprompted review
Nutrition Outlet logo

Reply from Nutrition Outlet

Thanks AB for the great review! We appreciate your business, don't forget to visit our "Infomation Center" and hope you enjoy your order.

Rated 5 out of 5 stars

NutritionOutlet.ca made ordering very easy

NutritionOutlet.ca made ordering very easy and painless! Also, my many questions were answered quickly and I was given sound advice on what supplements to take to help me achieve my goals.

7 December 2017
Unprompted review
Nutrition Outlet logo

Reply from Nutrition Outlet

Thanks Angela for the great review ! We appreciate your business, don't forget to visit our "Infomation Center" and hope you enjoy your order.

Rated 5 out of 5 stars

Excellent service

9 November 2017
Unprompted review
Nutrition Outlet logo

Reply from Nutrition Outlet

Thanks Tracy for the great review ! We appreciate your business and hope you enjoy your order.

Rated 5 out of 5 stars

Amazing service

Amanda service and friendly staff

7 November 2017
Unprompted review
Nutrition Outlet logo

Reply from Nutrition Outlet

Thanks Ashley for the great review ! We appreciate your business and hope you enjoy your order.

Rated 5 out of 5 stars

nutrition Outlet is outstanding

nutrition Outlet is outstanding! They have great service, prices and delivery is quick!! Great company, you have to check them out!

22 August 2017
Unprompted review
Nutrition Outlet logo

Reply from Nutrition Outlet

Thanks Frank for the great review ! We appreciate your business and hope you enjoy your order.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Got my order on time with added surprises. Was kept up to date on my order during transit via email and was very pleased with this service.

19 August 2017
Unprompted review
Nutrition Outlet logo

Reply from Nutrition Outlet

Thanks for the great review Marshe, Glad you enjoyed the surprises, Hopefully we get a chance to send you more with your next order.

Rated 1 out of 5 stars

Took 4 days for them to get my shipment …

Took 4 days for them to get my shipment ready to ship

11 August 2017
Unprompted review
Nutrition Outlet logo

Reply from Nutrition Outlet

Hi Steven,

Thank you for taking the time to tell us about your unfortunate experience with our shipping department.

We sorry to hear about your expectation of a "next day delivery", and I regret that you were not satisfied with the performance of our delivery policy.

This is why we clearly state on our HELP page that ALL deliveries may take anywhere from 7-10 business days when you chose the FREE SHIPPING option.

We are particularly concerned about the delay in response time, and due to the fact of the long weekend its normal for deliveries to be delayed due to back log.

We have a firm commitment to our customers, to make this company more efficient at the job of helping people live healthier lives.

Thanks again for your helpful suggestions on ways to improve our record and once you receive your order we hope that you will update your review.


***STATUS UPDATE***

Attempted Delivery Aug 14th, 2017 @ 11:00 am ( No One Home)

Package Delivered Aug 15th, 2017 @ 11:55am (Contact Customer to ensure satisfaction reached and unable to reach.)

Rated 5 out of 5 stars

Awesomeness

24 July 2017
Unprompted review
Nutrition Outlet logo

Reply from Nutrition Outlet

Thanks Talwinder for a great review, We value our customers and want to ensure we excceed your expectations with every order.

Rated 5 out of 5 stars

Awesome

Awesome! They even threw in an extra shaker cup and protein powder !!!

17 July 2017
Unprompted review
Nutrition Outlet logo

Reply from Nutrition Outlet

Hi Stephanie,Thanks for the positive review, we are glad you enjoyed the extras we will include even more on your next purchase.

Rated 5 out of 5 stars

Great experience

Great experience, good prices and fast delivery.
They even provided great samples based on my specific request / specifications.
Only thing they can improve is - order confirmation emails.They also need to work on greater spectrum of products..
And I will definitely use them again..

27 June 2017
Unprompted review
Nutrition Outlet logo

Reply from Nutrition Outlet

Thanks Bal for a great review,we value our customers and want to ensure we excceed your expectations with every order.

Rated 5 out of 5 stars

Really strong customer service

Really strong customer service. Bought gloves that had manufacture defect and had no issue returning it conveniently. My purchase even had a free gift. Well don't

16 June 2017
Unprompted review
Nutrition Outlet logo

Reply from Nutrition Outlet

Thanks Donald for a great review,we value our customers and want to ensure we excceed your expectations with every order.

Rated 5 out of 5 stars

5 Stars

I've been ordering from Nutrition Outlet for awile now, and have found there service to be great. When my friends are over, there always taking some of the endless supply of samples I have here that comes with my orders. I have nothing bad to say about there servive, and they will continue to be my source for supplements.

13 June 2017
Unprompted review
Nutrition Outlet logo

Reply from Nutrition Outlet

Thank you very much for telling us how much you have enjoyed our service. We deeply appreciate your endorsement and promise of future support.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look