Nutrition Faktory Reviews 

239
TrustScore 3.5 out of 5

3.4

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Rated 3 out of 5 stars

Ordered monster berry lime Ryze pre workout and received strawberry mango! But don’t want to wait another week or have the hassle of the return process! Ugh! First time customer too!

Company replied

Rated 1 out of 5 stars

This place has HORRIBLE customer service!!! I ordered a product was sent to the wrong address so they shipped it back to them and they were gonna ship it back like 4 weeks later!!! Took me forever to... See more

Company replied

Rated 5 out of 5 stars

I can’t live without my “SuperStuff” better known as Motiv8 Burn. When that afternoon lag and hangrys come a knockin, Motiv8Burn does the blocking of those obnoxious hunger pangs. The many flavors are... See more

Rated 5 out of 5 stars

The preworkout I wanted was sold out in the flavor I wanted so I had to find a different source for it found Nutrition Faktory over a google search and they had it in stock and it was also well priced... See more

Company details

  1. Fitness and Nutrition Service
  2. Pharmacy

Written by the company

Nutrition Faktory was created with ONE GOAL in mind, give our customers the absolute best experience they've ever had at a nutrition store!!! We have the best selection for Protein, Preworkout and Vitamins. Check out our selection of great Supplements!


Contact info

3.4

Average

TrustScore 3.5 out of 5

239 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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3.4

All reviews

(239)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Josh Davis is an awesome consultant for…

Josh Davis is an awesome consultant for this company. He should be the president be hey that’s just me. A lot of companies will take you around the world before they get to what you are looking for, if they ever get to what you’re looking for, but Josh was straight and to the point with no filler. Nutrition Faktory is definitely my go to supplement company with. Josh as my consultant

29 November 2021
Unprompted review
Rated 1 out of 5 stars

My order

I received my preworkout and it was all sticky and clumpy and it isn’t worth a damn

1 November 2021
Nutrition Faktory logo

Reply from Nutrition Faktory

Sorry to hear you didn't love your preworkout Steven! I know all of the pump ingredients in PrePhase can cause some clumping but please let us know if the product isn't usable and we'll make it right!

Rated 5 out of 5 stars

Nutrition Faktory is UNMATCHED

Nutrition Faktory is amazing! They have the best prices and products. The in-store experience is amazing as well, since the workers are not paid on commission they are actually there to help not just to drive up their average sale. The delivery service is incredible! I ordered my preworkout and received the order WITHIN THE HOUR. I will only go to Nutrition Faktory, and that says a lot considering I am a former GNC employee.

1 October 2021
Rated 3 out of 5 stars

The variety of products is somewhat…

The variety of products is somewhat limited and shipping takes a long time to arrive. Despite that, they have good products.

28 September 2021
Unprompted review
Nutrition Faktory logo

Reply from Nutrition Faktory

Hi Johanna, thanks for sharing! We now offer over 200 brands and our shipping is 2-3 days nationwide! Please contact us if your shipping took longer or if there are any more brands you'd like to see added to our site. Thanks!

Rated 5 out of 5 stars

The entire customer experience is…

The entire customer experience is beyond great, from start to finish. Always fast shipping times, 98% of the time they have what I need in stock and I’ve never had a bad experience with them

8 September 2021
Rated 5 out of 5 stars

Beat expectations

I had never heard of Nutrition Faktory before but they sell my pre workout,Transparent Bulk,at the same price as the manufacturer and I needed some ASAP before I went on vacation.

It normally takes Transparent Labs 7-10 days with Priority Mail,but NF got it to me in 2 days. I was floored. I love to recognize great customer service when I receive it.

1 September 2021

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