While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Great service from Nursecall Mats! They offer good prices, helpful advice, and quick delivery. Jeremy was especially helpful with guiding me on the right floor sensor mat for our system, and everythin... See more

Rated 5 out of 5 stars

As good as gold, the lighting chubs were great and fitted perfectly to my fine array of toilet chamber lights in the factory floor. Chimdales make the best crumpets in the world and we know how the wo... See more

Rated 5 out of 5 stars

Very Helpful, over the phone very polite and knowledgeable, sent replacement cable for next day, even thought is was Saturday delivery. Also sent an engineer out on the Monday to resolve the problem.... See more

Rated 5 out of 5 stars

My purchase was installed in the Care Home my mother is in and I believe it’s working well. It alerts the staff when she moves so they can check on her to make sure she is safe which is reassuring for... See more

Company details

  1. Hospital Equipment and Supplies Store

Information provided by various external sources

Nurse call chair, bed & floor sensor mats - connecting to your alert call system, providing your Carers & Nursing staff with alerts.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

196 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick prompt delivery

My purchase was installed in the Care Home my mother is in and I believe it’s working well. It alerts the staff when she moves so they can check on her to make sure she is safe which is reassuring for the family.

15 October 2025
Rated 3 out of 5 stars

Normal fairy good

Normal fairy good! Although this time I sorry to say that I ordered a nurse call part (£780) 5 days ago and I’m still waiting for it! No ordered item delivery email or correspondence from NurseCall Mats to keep me updated on when to expect it. Maybe a tracked next day delivery would have been better for this item?

3 June 2025
Rated 4 out of 5 stars

Great service from Nursecall Mats

Great service from Nursecall Mats! They offer good prices, helpful advice, and quick delivery. Jeremy was especially helpful with guiding me on the right floor sensor mat for our system, and everything was sorted easily. The swift delivery and reliable updates are a plus. The products, like the chair, are also excellent and have made a real difference in keeping our loved ones safe. A solid company I’d recommend and use again. Four stars!

19 January 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look