Nurp has been great to work with so far (since 9/2025). Their products work and they seem to very vigilant in continuously improving them. When issues arise, they also make good decisions that are cus... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
NURP continues to innovate. I've been using NURP's services for about 2 years now and there have been some ups and downs in the market. They have always worked hard to innovate to meet the challen... See more
Company replied
Jordan has been my support connection to NURP for over 2 years now and never disappoints. Whether I call or email, his replies are prompt and on point. Early on, a few times he had to step in to fix... See more
Company replied
The NURP team has been wonderful to work with. This is a new financial tool that I can visualize but not totally grasp. NURP's representatives helped through the entire process. It's been successfully... See more
Company replied
Company details
Written by the company
Nurp is a financial software company dedicated to helping investors harness the power of algorithmic trading. Our advanced trading algorithms are designed to analyze and execute trades in Forex, Gold, and Cryptocurrency markets—giving individuals an edge through automation, data, and precision. We work with high-net-worth individuals, entrepreneurs, executives, and those planning for retirement who are seeking smarter, tech-driven ways to grow and manage their portfolios. Whether you're new to algorithmic strategies or looking to scale your investment performance, Nurp provides the tools, transparency, and support to help you stay ahead of the curve. Our commitment to innovation, education, and client success is at the core of everything we do. We believe in empowering our clients with cutting-edge technology backed by real results and real people.
Contact info
1000 Brickell Ave, Ste 715, 33131, Miami, United States
- (786) 977-2443
- support@nurp.com
- nurp.com
3.9
Great
653 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exciting Technology
The NURP trading program is a really innovative and exciting program, that has been a valuable diversification tool for me. I'm really impressed by the trading system. Although results for me have been mixed, I know that the program works well. Angel Alvarez has been good relationship manager for me. As a novice in technology, Angel helped me get started and get the program running. He was patient with me and answered my questions. I thanks him for understanding my schedule and accommodated my challenging schedule. Angel and Nurp's customer service was a positive experience.
8 December 2025
Unprompted review
Reply from Nurp
Hi Nelson! Thank you for taking the time to share such thoughtful feedback about your experience with NURP. We’re glad to hear the program has served as a valuable diversification tool for you and that you’ve been impressed with the innovation behind our trading system. We also truly appreciate your transparency around mixed results—trading journeys can vary, and your perspective is important to us. It’s wonderful to hear that your relationship manager and our support team provided patient, flexible, and reliable guidance to help you get up and running, especially with a demanding schedule. We’re grateful to have you as part of the NURP community and look forward to continuing to support your journey.
— The NURP Team
Great return. Great customer service
I have had an account with NURP for nearly 2 years. I am very happy with the returns.
Customer service is very responsive.
8 December 2025
Unprompted review
Reply from Nurp
Hi Linda! Thank you so much for taking the time to share your experience with NURP! We truly appreciate you as a long-term customer. It’s also great to know our support team has been responsive and helpful. Delivering a strong customer experience is always a top priority for us. We’re grateful to have you as part of the NURP community and look forward to continuing to support your journey!
— The NURP Team
Over the past couple of years investing…
Over the past couple of years investing in Nurp's bots I've experienced mostly ups, and a couple material downs. But through it all the service team has always been there for me. My acct mgr Angel A has gone above and beyond multiple times to assure I'm successful. A great team with bots that just keep getting better over time.
1 December 2025
Unprompted review
Reply from Nurp
Hi John! Thank you so much for sharing your experience with NURP! We truly appreciate your transparency about both the ups and the challenging moments, as your perspective is incredibly valuable. We’re especially proud to hear how consistently our service team has supported you and gone above and beyond to help you along the way. Hearing that our technology continues to improve and earn your confidence over time means a great deal to us. We’re grateful to have you as part of the NURP community and look forward to continuing to support your investment journey.
— The NURP Team
INVESTORS SHOULD LEARN FROM MY EXPERIENCE!!!…
I waited for several months for my withdrawal, but it never arrived. I had nearly given up hope of recovering my funds. I then took formal action by filing a complaint, refused to allow them take my money, and had my money back in a matter of days. Avoid this awful platform! I was assisted with several other victims in recovering their money, I had given up all hope of ever having my money back. . This process resulted in the successful recovery of my money. Based on my ordeal, I strongly advise potential investors to exercise extreme caution and conduct thorough due diligence.
1 November 2025
Reply from Nurp
We take all feedback seriously, but this review does not reflect our operations or client experience accurately.
To clarify, NURP does not hold or manage client funds. All clients choose and control their own brokerage accounts independently, and funds remain fully in their custody at all times. NURP is a software licensing company, not a financial advisor, money manager, or custodian.
Given the factual inaccuracies and the absence of any matching client record under this name, this review appears to be fraudulent or intentionally misleading. We encourage the poster to contact us directly so we can verify their account and address any legitimate concerns.
This firm is terrible
This firm is terrible. DO NOT BUY INTO IT. It took me over two years to receive a refund, not to mention all of the monthly fees on top of what they say you should be making. I was assured that if I continued to add money, I would get a higher return. Their service is the worst I've ever seen. Seek assistance if you can. I refused to let them get away with my money, filed a complaint, and received it all back. Don't be duped by a smooth salesman who promises something that doesn't even come close.
6 December 2025
Unprompted review
Reply from Nurp
We take every review seriously, but this one contains claims that do not align with our records or how our company operates.
We do not tell clients that adding more money will increase performance. Our strategies function the same regardless of account size, aside from standard minimum balance requirements for proper execution.
Because we cannot identify any client matching this experience, and the statements conflict with our documented processes, this review appears to be inaccurate or potentially submitted by a bad actor. We welcome the reviewer to contact our support team so we can verify their identity and address any legitimate concerns.
Nurp is what they say there are..
Nurp is what they say there are... it's a software company. I've been using them for 2 years now and have had 23 of 24 profitable months. While the 1-month loss was significant, that is on me and the market, not Nurp. They consistently offer exceptional and personalized support - Alex Conta is truly great at his job. Make sure to watch Jeff's videos on diversification and portfolio allotment. High reward comes with high risk. Educate yourself. Nurp is a great part of my larger strategy.
5 December 2025
Unprompted review
Reply from Nurp
We're happy to hear about your positive experience over the past two years. It's great to know that the support and educational content have been valuable to you. We appreciate your feedback and are glad to be a part of your strategy.
— The NURP Team
Reply from Nurp
Hi Brenda! We're happy to hear that all of your questions were answered. Thank you for your positive feedback!
— The NURP Team
Nurp outstanding customer service
Alex did a great job in getting me set up with algo
26 November 2025
Unprompted review
Reply from Nurp
Hi Debbs! We're happy to hear that your setup went well and that you are pleased with your service. Thank you for your feedback. We appreciate it!
— The NURP Team
Reply from Nurp
Hello Terry! We're happy to hear that you appreciate our quick responses and expertise. Thank you for your feedback!
Great
Honestly, my experience so far has been great. You have to understand that if you become more aggressive and allocate your funds into a single account with high risk setting. The volatility is gonna be high as well. This program appears to be for the patient people with no need for a quick buck. Returns for me have been great and I hope they continue. Alex has been great to work with and very responsive throughout my time with NURP.
24 September 2025
Unprompted review
Reply from Nurp
Hello Tyler! It's wonderful to hear that your experience has been great! We appreciate you sharing your insights regarding the strategies and patience. Thank you for your positive feedback!
NURP Has Poor Ethics, Poor Performance and Blows Account Up
NURP is the highest priced algorithm service you can buy and their ongoing maintenance fees are 5 and 10 times higher than others. NURP is in it to make money for NURP.
They have blown up many client accounts with no remorse and they try to squash all communication between customers to keep the real truth in the dark.
Martingale strategy, which they employ exclusively, is very risky and often blows accounts up.
I moved my money to another algo service and now I pay several thousand less per month, that's money in my pocket, not NURP's.
All their performance models are based upon hypothetical back tests that don't deduct their huge fees.
Perhaps worse is the fact that their algorithms are all released as beta versions, meaning no real money has been tested in them. When one algorithm blows up they race to release a new algorithm. It's like a giant shell game of daze them, then confuse them and NEVER let them talk amongst themselves.
My recommendation to those considering NURP is that you can do much better elsewhere.
24 November 2025
Unprompted review
Reply from Nurp
Hello Rusty, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We take all concerns seriously and are continuously working to improve our products, communication, and client support.
We’re available to discuss your experience directly and address your concerns in more detail. Your feedback is appreciated as we continue working to enhance the client experience.
Reply from Nurp
Hi Jarred, Thank you for the kind words! We’re glad to hear our team has been helpful and supportive. We appreciate you being part of the Nurp community.
I been working with nurp for over 2…
I been working with nurp for over 2 years and the returns have been amazing, the customer support it's always up there. Really there hasn't been anything as good as all the programs and support has to offer.
18 November 2025
Unprompted review
Reply from Nurp
Thank you, Randy! It’s wonderful to hear that your experience with Nurp over the last two years has been so positive, especially regarding the dedication of our customer support team. We work hard to ensure we're offering the very best programs and resources, and your feedback confirms we are on the right track!
5 Stars for Customer Service
From its inception prior to being branded NURP, my tenured experience has maintained 5 Stars! ⭐️ ⭐️ ⭐️⭐️⭐️
My prior background in software sales exposed me various levels of Customer Service.
Being able to work 1 on 1 with a very knowledgeable team makes every decision seamless. Love them so I say Invest and enjoy the power of compounding automation
3 November 2025
Unprompted review
Reply from Nurp
Hello Paul! Thank you for your long-standing support and 5-star feedback. We’re glad our knowledgeable team has helped make your experience seamless, and we appreciate you being part of the Nurp community.
— The Nurp Team
Don’t slurp on Nurp
Don’t slurp on Nurp.
You’ll lose money because they wont refund your money under their money back guarantee scam or the algorithm trading bot will lose you money or both!
2 November 2025
Unprompted review
Reply from Nurp
Hi Dominick,
We’re sorry to hear you feel this way, and want to clarify a few details for accuracy. You originally joined in November 2023, and your program included a 60-day refund window, which we later extended an additional 60 days as a courtesy. Your demo accounts performed positively during that time, and we stayed in contact with you throughout multiple setup sessions and troubleshooting calls.
Your final refund request came nearly two weeks past the extended refund period. While we couldn’t approve a full refund at that stage, we did refund your recurring fees and offered ongoing support to help you use the system when ready.
We understand your frustration and genuinely wish you the best moving forward.
— The Nurp Team
Been a Nurp client since May 2023
I have been a Nurp client since May 2023 and am happy with the returns their algo bots have produced and with the support I get from their support team. It is clear to me that they really are concerned about their clients making money.
7 November 2025
Unprompted review
Reply from Nurp
Hi Bill! Thank you for being with Nurp since 2023 and for sharing your experience. We’re glad to hear you’re happy with the performance of our algos and the support from our team. We appreciate you being part of the Nurp community.
— The Nurp Team
Reply from Nurp
Hi Frank! We’re delighted to hear your transition to Argos was smooth and efficient. Our team is here to make setup as seamless as possible. Thank you for sharing your experience!
I've been with Nurp for years
I've been with Nurp for years, they are a great company with genuine people that want to see their clients be successful. Yes there have been losses and wins along the way - That's trading for you. Overall I can vouch for this company. Have upgraded to the AFT program which looks very promising and sustainable for long term profits. Cant wait to see results!
Shout out to Alex for guiding me through the set up and always being on hand. Great service.
28 October 2025
Unprompted review
Reply from Nurp
Hi Tom! Thank you for your continued trust and support! We’re thrilled to have you as part of the AFT program and glad our Nurp Support Team made your experience a great one.
Angel was very helpful in onboarding…
Angel was very helpful in onboarding and Judy was persistent in getting me to sign up
22 October 2025
Reply from Nurp
We're happy to hear that the onboarding and sign-up process were helpful. Thank you for your feedback; we appreciate it.
SOLID, STRONG RETURNS, EXCELLENT SERVICE
I have been licensing Nurp algos for two months, and extremely pleased with the returns and the company in general. Additionally the support has been excellent from Brandon and Jordan, and the daily office hours and monthly live updates from Jeff and Abhay are very helpul. Both the principals and the employees are invested with their own money using their Algos, so they are fully engaged to provide the best returns while minimizing risk and are continually improving and testing the Algos.
21 October 2025
Unprompted review
Reply from Nurp
We're happy to hear that you're pleased with the returns and our company. We appreciate your positive feedback regarding the support and updates. It's great to know the team's dedication resonates with you. Thanks for sharing your experience!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.