The delivery took twenty emails and…
The delivery took twenty emails and three weeks. Numph didn’t give money back when I requested.
5 May 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
The Danish brand Nümph has been around for almost 2 decades and have always been able to find their own voice and look in the large field of womenswear. It’s the playful hand drawn prints, unique details, and mix of feminine retro with contemporary trends that makes Nümph stand out in the crowd. “We have always strived to let the warmth and joy from the employees at our head office, shine through our clothes and branding. It’s very important for us to let people know that Nümph is a down-to-earth and joyful brand and hopefully pass on this optimistic view on life to the Nümph customer.” These words ended up defining the brands new community and visual storytelling called “Generation Ü.” Generation Ü is an everlasting collective of women, who refuse to be defined by age, shape, or size, but brought together by a curious taste for the world. Nümph – we don’t care how you dress; we care how you feel
Contact info
Ibsvej 1-3, 6000, Kolding, Denmark
- 76 31 43 00
- shop@numph.com
- numph.dk
3.5
Average
19 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No extended return policy around christmas.
Bought 4. December and was unable to return after christmas. Only 14 days return policy. Should be returned at latest 20. December, but that don't work for christmas gift. I have hereby learned the lesson that not alle shops extend return policy around christmas.
27 December 2025
Unprompted review
Reply from Nümph
We’re sorry if you had trouble with our return portal - that’s of course not the experience we want you to have 💛
Just to let you know: we do exchange Christmas gifts until January 11th. If you send us a quick email at shop@numph.com, we’re more than happy to help you.
We hope to hear from you and help sort this out ✨
Best,
Nümph
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.