Numberplatesdirect Reviews 264

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

No plates, no response Ordered single rear plate and money taken. Uploaded required documentation straight away. Since then nothing has happened, documentation not marked as checked and no response t... See more

Rated 1 out of 5 stars

Letters on number plate started peeling off within the first week. Asked for photos of the defective plate and since providing them, no contact and won’t respond to emails and calls. I noticed the p... See more

Rated 1 out of 5 stars

Ordered single front plate and money taken. Uploaded required doucmentation straight away. Since then nothing has happened, documentation not marked as checked and no response to emails / online form.... See more

Rated 1 out of 5 stars

NOT RECOMENDED. Sent out wrong letter on number plate , even though they had seen my log book then tried to accuse my of trying to do something illegal Customer service does not exist , No phone n... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Europes leading number plate manufactures since 2003


Contact info

1.3

Bad

TrustScore 1.5 out of 5

264 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

4D plates

I ordered 4D plates. Outstanding Quality. Cut sharp and bold. Delivery was as quick as can be. Recommended this specific plate business to my mam who has now also made an order

22 October 2020
Unprompted review
Rated 5 out of 5 stars

Really satisfied, thank you

Numberplatesdirect.com provide me with a set of plates for my sons car. The service was excellent the system simple to use and the quality is excellent and the delivery prompt. Thank you. Dirk Parker

22 October 2020
Unprompted review
Rated 5 out of 5 stars

Easy to use

Easy to use. Once I had uploaded the necessary documents my plates arrived a few days later. Well packaged. 5+++++ service. Would definitely recommend to anyone needing news plates. Thank you.

22 October 2020
Unprompted review
Rated 1 out of 5 stars

Avoid

I don't know what is going on with the company. Ordered one set of plates in July, no problems at all, arrived promptly exactly as I would expect. On the back of that ordered another set of different plates over 10 days ago, still not received them. At one point their website had been take down. They have no telephone number (they publish one but it gives a recorded message). After numerous emails they say my order has been dispatched but nothing received. No apology or anything. Use another company. Feels like they may be in financial difficulties.

EDIT: After posting this review I was subsequently contacted and offerred a refund (which took several goes) which I have now received, and asked to "review / delete the published Trustpilot review".

The claim is my plates were "lost in the post". While I cannot disprove this, it doesn't feel like it to me. That is my personal opinion and yes I have no direct evidence to back it up.

15 October 2020
Unprompted review
Rated 1 out of 5 stars

Avoid these scammers!

Avoid these scammers!
Ordered 2 weeks ago and their website states next day delivery if ordered before 1pm. Nothing received and emails being ignored. Why can’t people just run an honest business anymore... (edit - after 3 weeks they read this review and decided to give me a refund swiftly followed by a request to delete the review)

15 October 2020
Unprompted review
Rated 4 out of 5 stars

Slight hiccup but good plates!

Ordered plates which arrived relatively quickly and looked great. Rear plate had minor damaged (small bit of reflective white material showing through yellow). Several emails and over 3 weeks later no replacement. In fairness company responded to my review and apologised for manufacturer failing to send replacement. I am hopeful the issue will be sorted soon.

14 October 2020
Unprompted review
Rated 1 out of 5 stars

i placed an order on the 17th…

i placed an order on the 17th September. They took my money the very next day.
Uploaded the correct documentation, however have had no correspondence, no reply to my many emails, and a company phone number that doesn't work. It's been 3 weeks, and have had no confirmation or idea when or if my plates will be delivered.
Wish i had checked the reviews before placing an order!

7 October 2020
Unprompted review

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