Delivery did not arrive. No possibility to get contact - emails are not answered, the given telephone number seems to be invalid. No way to get the money back.
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See what reviewers are saying
There was nothing on the website to say that customers are limited to 2 units of any product and I was surprised to learn this from the dispatch notification. This also informed me that my outstanding... See more
Company replied
This was my first purchase from the company and my first time purchasing anything from UK. Love the product but item was out of stock and then delayed thereafter so I had to wait for the products for... See more
Company replied
The last 2 times I ordered your product the website was very buggy and clunky. Only with the assistance of one of your colleagues was it possible to order. My most recent order has not yet been deli... See more
Company details
Information provided by various external sources
Our philosophy has always been dedicated to the development and production of innovative, fully sustainable, new generation health supplements, targeted towards the most discerning consumers - Vegetarian, Vegan, Health Conscious and Environmentally Aware Individuals. nuIQue Vegan Algae Derived Omega 3 EPA & DHA Suitable during Pregnancy & Breastfeeding and for Infants to Elderly. Ecologically Sustainable farmed Algae. It's Essential - Clean Green & Good for You!
Contact info
Trinder House, Free St, Bishops Waltham,, SO32 1EE, Southampton, United Kingdom
- 01489899515
- dawnrising@nuique.com
- nuique.com
1.5
Bad
621 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Orders are always sent out promptly
Orders are always sent out promptly. Appreciate the products. Thank you!
11 January 2019
Unprompted review
Reply from nuIQue Vegan Omega 3
Thank you for your review!
Great to hear our service and product is on point.
Kind regards
Dawn@nuIQue
Reply from nuIQue Vegan Omega 3
Dear Clint
Thank you for taking the time to review us.
Great to hear that our delivery and Vegan Omega 3 are ticking the right boxes.
Kind regards
Dawn@nuIQue
Didn't receive my order for more than a…
Didn't receive my order for more than a month.
The company does not answer any of my email.
7 January 2019
Unprompted review
Reply from nuIQue Vegan Omega 3
Dear Amir
Thank you for your review.
Please accept our apologies regarding the non communication, the Christmas 2-week shut down played a part in that.
I can see that you are indeed dialoging with my colleague by email as we speak.
Unfortunately Israel's postal / delivery system is letting us down, as we sent your product 3 Dec 2018.
Please be aware that we are working on it and are in communication with you.
Kind regards
Dawn@nuIQue
Reply from nuIQue Vegan Omega 3
Dear Corinna
Thank you for reviewing us.
Wonderful to hear that we are ticking all the right boxes.
Kind regards
Dawn@nuIQue
I still did got my products
I still did got my products, I have sent an email, but no answer!!!
7 December 2018
Unprompted review
Reply from nuIQue Vegan Omega 3
Dear Leandro
Thank you for your review.
Having looked into this, I am sure you now realise that the address inserted on your order was not properly completed which meant the product was returned to us.
We emailed you on 7th December alerting you to this fact, and resent the product out to you, which you received 12th December.
Hopefully you can re evaluate our rating now this has been cleared.
Kind regards
Dawn@nuIQue
Happy with the product
Happy with the product.
Fast shipping and receiving. The product is as advertised on their page. It doesn't taste anything when sallowing it, making it easy for my 6 years old to take.
5 December 2018
Unprompted review
Reply from nuIQue Vegan Omega 3
Dear Ivan
Thank you for reviewing us.
Wonderful news regarding product, information, service and the fact nuiQue Vegan Omega 3 is easy for your 6 year old to take.
Kind regards
Dawn@nuIQue
Reply from nuIQue Vegan Omega 3
Dear Brynmor
Thank you for you review.
Great to hear we are ticking the right boxes
Kind regards
Dawn@nuIQue
Excellent
Excellent - great product and speedy delivery to my door. Really love the idea of supporting a family run business!
14 November 2018
Unprompted review
Reply from nuIQue Vegan Omega 3
Dear Nicole
Thank you for reviewing us.
Happy to hear of your support.
Kind regards
Dawn@nuIQue
Omega 3 capsules arrived on time and…
Omega 3 capsules arrived on time and are easy to take. Thank you!
9 November 2018
Unprompted review
Reply from nuIQue Vegan Omega 3
Dear Alison
Thank you for taking th time to review us.
Great to hear of where we are hitting the mark.
How do you find the product?
Kind regards
Dawn@nuIQue
Wonderful products for vegans
Excellent quality, very informative product descriptions, fast delivery. Highly recommendable!
7 November 2018
Unprompted review
Reply from nuIQue Vegan Omega 3
Dear Birgitta
Thank you for your glowing review.
Super to hear that we are ticking all the right boxes.
Kind regards
Dawn@nuIQue
I think this is an excellent product.
7 November 2018
Unprompted review
Reply from nuIQue Vegan Omega 3
Dear Kate
Very pleased to hear this!
Kind regards
Dawn@nuIQue
Reply from nuIQue Vegan Omega 3
Dear Richard
Thank yoi fro reviewing us.
Glad to hear of swift delivery and good product!
Kind regards
Dawn@nuIQue
yes again such a quick delivery I do…
yes again such a quick delivery I do have a question though why on earth do you put another label over the instructions its quite difficult and sometimes impossble to remove all the best
30 October 2018
Unprompted review
Reply from nuIQue Vegan Omega 3
Dear Kamala
Thank you for your review.Great to hear about delivey speed!
Yes, the labelling. We have labelling legislation to adhere to which means there's a lot of information we have to disclose on such a small space. Hence the label over label. Sorry that you have recieved a tricky one!
We are however looking to move onto pouches next year :)
Kind regards
Dawn@nuIQue
These come highly recommended
These come highly recommended - service was very good (except for a small glitch with their payment system which ended up alerting my bank ☹️) otherwise looking forward to feeling the benefits 😊
24 October 2018
Unprompted review
Reply from nuIQue Vegan Omega 3
Dear Susan
Thank you for reviewing us.
Apologies for glitching! Not sure who what or why, but happily rectified.
Look forward to hearing about the benefits!
Kind regards
Dawn@nuIQue
Great value, prompt delivery
I regularly buy omega 3 capsules on the 3 for 2 offer, which is great value. They always arrive very promptly
21 October 2018
Unprompted review
Reply from nuIQue Vegan Omega 3
Dear Myra
Thank you for reviewing us.
Great to hear we are ticking all the right boxes.
Kind regards
Dawn@nuIQue
Reply from nuIQue Vegan Omega 3
Dear Jane
Thank you for reviewing us.
Would love to hear how you find nuIQue Vegan Omega 3 works for you...
Kind regards
Dawn@nuIQue
Always very timely deliveries and…
Always very timely deliveries and products are exactly as described. Have used this site for many years and not a single complaint.
8 October 2018
Unprompted review
Reply from nuIQue Vegan Omega 3
Dear Simon
Thank you for taking the time to review us.
It's great to hear that we are ticking all the right boxes, and another big thank you for your customer loyalty!
Kind regards
Dawn@nuIQue
Fast dispatch and very good product!
Although I missed out on the 10% off code for a first order offer (shown on the website Home page), the dispatch was very fast and the product is also very good. No horrid reflux!
1 October 2018
Unprompted review
Reply from nuIQue Vegan Omega 3
Dear Mark
Thank you for reviewing us. Sorry to hear that you missed the discount, here is one you can use TP10.
Great to hear that delivery was good and that you are enjoying the product.
Do let us know how you go...
Kind regards
Dawn@nuIQue
I highly recommend this company
I have been ordering from this company for several years. I would recommend this company. Products are very quality.
28 September 2018
Unprompted review
Reply from nuIQue Vegan Omega 3
Dear Yvonne
Thank you for reviewing us.
And thank you again for your loyalty to nuIQue Vegan Omega 3 - a clear demonstration of a good product.
Kind regards
Dawn@nuIQue
great product for vegetarians
19 September 2018
Unprompted review
Reply from nuIQue Vegan Omega 3
Dear Enilson
Thank you for reviewing nuIQue Vegan Omega 3.
I wonder, how do you find the product works with you?
Kind regards
Dawn@nuIQue
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