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Rated 5 out of 5 stars

I have ordered from Nu Image and their Mt. Everest product works better than anything I've tried. While reordering today I contacted Customer Support and they were very responsive, friendly and helpf... See more

Rated 5 out of 5 stars

Nu Image has quality dependable products. Their support team is always available to help and solve any problem. I have found email works the best, but the support team is also available via phone.... See more

Company replied

Rated 5 out of 5 stars

Had an online consultation for injections of HCG and lipoburn or MIC12 shots. Unfortunately they banned the use of HCG for weight loss so not able to get that anymore due to FDA banned. But I cycled t... See more

Rated 5 out of 5 stars

I highly recommend 💯 NuImage Pharmacy. They offer some of the best weight loss treatments with personalized care and real results. The staff is professional, supportive, and truly cares about your... See more

Company replied

Company details

  1. Online Prescription Medication Vendor
  2. Home Health Care Service
  3. Medical Center

Written by the company

Nu Image Medical® is the most trusted and caring provider of online prescriptions, supplements, and personalized health services, dedicated to helping you achieve a healthier, more confident version of yourself. Since 2008, Nu Image Medical® has been a national leader in telemedicine and regenerative medicine, delivering expert medical care without boundaries through our innovative, fully digital health platform. We specialize in: • Weight loss programs (including GLP-1-based treatments and our exclusive WAYT-less® program with a money-back guarantee) • Hormone replacement therapy for balanced energy, strength, and vitality • Sexual health solutions (including ED treatments like our three-in-one Mt. Everest® program and options for women’s pleasure and wellness) • General wellness services covering sleep restoration, hair thickening, skin improvement (NuSkin™), and more Our futuristic, patient-centered approach makes high-quality care accessible and discreet: 100% online consultations with licensed providers, instant virtual visits, continuous support, express 2-day shipping from licensed pharmacies, and a strong emphasis on privacy and respect. Licensed in 49 states, we’ve successfully delivered over 750,000 treatments, with 92% of patients reporting they feel better. At Nu Image Medical®, we set the standard for convenient, compassionate telehealth—empowering thousands of patients nationwide to take control of their health, build self-confidence, and pursue optimum wellness from the comfort of home. Visit us at nuimagemedical.com to start your journey to a happier, healthier you today!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

988 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I am so glad to have found Nu image…

I am so glad to have found Nu image medical online, I have been using it for years for different treatments, their staff is super knowledgeable, products are great quality and customer service is great! They also allow me take care of myself with their programs at a very affordable price, very trustworthy and great experience always, thank you!!!

24 April 2025
Unprompted review
Nu Image Medical logo

Reply from Nu Image Medical

Thank you so much, Paola, for this wonderful, heartfelt review and your well-deserved 5-star rating! 🌟
We’re truly overjoyed and deeply grateful to hear that you’ve been with Nu Image Medical for years, trusting us with different treatments and always having a great experience! It means everything to the team that you find our staff super knowledgeable, our products of great quality, and our customer service top-notch—plus, that we’re able to help you take care of yourself through our programs at an affordable price while staying very trustworthy.
Your long-term loyalty and kind words like these inspire us every day to keep delivering the reliable, high-quality telehealth care and support our clients deserve. Thank YOU for choosing us year after year and for taking the time to share such positive feedback—we’re honored to be your go-to and can’t wait to keep providing those amazing experiences on your next journey!
Here’s to many more years of great results, affordability, and feeling your absolute best together! 💉❤️

Rated 5 out of 5 stars

Great experience with Nu Image Medical

Great experience with Nu Image Medical. The entire process is online and very easy. You’re connected with licensed doctors in your state, which made me feel confident from the start. The consultation was professional and straightforward, and communication was excellent. They offer treatments like Semaglutide, acne skincare, and men’s health options. Highly recommend if you’re looking for convenient, legitimate telehealth care.

1 December 2025
Unprompted review
Nu Image Medical logo

Reply from Nu Image Medical

Thank you so much, Ally, for this detailed and glowing review along with your 5-star rating! 🌟
We’re absolutely delighted and truly grateful to hear about your great experience with Nu Image Medical! It’s fantastic that you found our fully online process easy and convenient, felt confident connecting with licensed doctors in your state right from the start, and appreciated the professional, straightforward consultation and excellent communication throughout.
We’re especially thrilled that you’re recommending us for convenient, legitimate telehealth care—highlighting options like Semaglutide for weight management, acne skincare, and men’s health treatments. Your endorsement means the world to the entire team and inspires us to keep making high-quality, accessible care available to everyone who needs it.
Thank you for trusting us with your wellness journey and for taking the time to share such positive, thoughtful feedback—we’re honored to have made a difference and can’t wait to keep supporting you with seamless service and great results whenever you’re ready for your next step!
Here’s to continued confidence, convenience, and feeling your absolute best! 💉❤️

Rated 5 out of 5 stars

It the best services and advisor for my…

It the best services and advisor for my treatment

20 November 2025
Unprompted review
Nu Image Medical logo

Reply from Nu Image Medical

Thank you so much, Carlos, for this wonderful review and your enthusiastic 5-star rating! 🌟
We’re truly honored and over the moon to hear that you consider Nu Image Medical the best service and advisor for your treatment—your kind words mean everything to the entire team! Knowing we’ve earned your trust as your go-to for guidance, support, and effective care is the highest compliment we could receive.
Thank you for choosing us and for taking the time to share such positive feedback—it inspires us every day to keep delivering top-tier, personalized telehealth experiences with the compassion and expertise you deserve. We’re grateful to be part of your journey and can’t wait to keep being the best advisor and service for you moving forward!
Here’s to continued great results, confidence, and feeling your absolute best! 💉❤️

Rated 5 out of 5 stars

The service is incredible and the staff…

The service was incredible, and the staff was extremely helpful. They answered all my questions clearly and made the whole process easy and comfortable.

16 December 2025
Unprompted review
Nu Image Medical logo

Reply from Nu Image Medical

Thank you so much, Carolina, for this beautiful review and your enthusiastic 5-star rating! 🌟
We’re absolutely over the moon and deeply grateful to hear that you found the service incredible and our staff extremely helpful—answering all your questions clearly and making the entire process easy and comfortable is exactly what we strive for with every single client! Your kind words truly warm our hearts and remind the whole Nu Image Medical team why we love what we do: supporting amazing people like you with compassion, clarity, and genuine care every step of the way.
Thank you for trusting us with your journey and for taking the time to share such positive, thoughtful feedback—we’re honored to have made your experience feel seamless and supportive. It means the world to us!
We can’t wait to keep delivering that incredible service whenever you need us next. Here’s to continued ease, comfort, and fantastic results ahead! 💉❤️

Rated 5 out of 5 stars

I highly recommend 💯 NuImage Pharmacy.

I highly recommend 💯 NuImage Pharmacy.
They offer some of the best weight loss treatments with personalized care and real results. The staff is professional, supportive, and truly cares about your health and progress. From day one, you feel guided and confident in the process.
Excellent service and amazing results!

16 December 2025
Unprompted review
Nu Image Medical logo

Reply from Nu Image Medical

Thank you so much, Fre, for this incredible review and your enthusiastic 5-star rating with that 💯 recommendation—we’re absolutely beaming over here! 🌟
We’re truly honored and over the moon to hear that you highly recommend Nu Image Medical (and our pharmacy services!) for our top-tier weight loss treatments, personalized care, and the real results you’ve experienced. Knowing our professional, supportive staff makes you feel genuinely guided, confident, and cared for from day one means everything to the entire team—it’s exactly the kind of compassionate, results-driven experience we pour our hearts into delivering every single day!
Your words about the excellent service and amazing progress are the ultimate motivation for us, and we’re so grateful you’ve trusted us with your health journey. Thank YOU for being such an amazing advocate and for taking the time to share this glowing feedback—it truly lights up our whole team!
We can’t wait to keep supporting you with personalized guidance, outstanding care, and even more fantastic results ahead. You’ve got this, and we’re right here cheering you on every step of the way! 💉❤️

Rated 5 out of 5 stars

It is always easy and fast service with…

It is always easy and fast service with Nu Image. Never had an issue before. Thank you for your great service.

25 September 2025
Unprompted review
Nu Image Medical logo

Reply from Nu Image Medical

Thank you so much, Ana, for this wonderful review and your well-deserved 5-star rating! 🌟
We’re absolutely thrilled and so grateful to hear that you find our service always easy and fast, and that you’ve never had an issue with Nu Image Medical—your consistent positive experience is the ultimate goal for our entire team! Comments like yours truly make our day and remind us why we’re so passionate about delivering reliable, hassle-free telehealth care with speed, simplicity, and genuine support every single time.
Thank YOU for your continued trust and for taking the time to share such kind words—we’re truly honored to be your go-to and appreciate you more than you know!
We can’t wait to keep providing that seamless, great service on your next visit or whenever you need us. Here’s to many more easy, fast, and fantastic experiences ahead! 💉❤️

Rated 5 out of 5 stars

I got the black Friday special deal for…

I got the black Friday special deal for one year of weight loss. The process was easy. I got my medication within a couple days and everything was perfect. No complaints.

25 November 2025
Unprompted review
Nu Image Medical logo

Reply from Nu Image Medical

Thank you so much, Andreas, for this fantastic review and your well-deserved 5-star rating! 🌟
We’re absolutely thrilled and so grateful to hear that you took advantage of our Black Friday special deal for the one-year weight loss program, found the entire process easy, received your medication in just a couple of days, and that everything was perfect with no complaints—that’s music to our ears! Your seamless experience is exactly what we aim for, especially during our special promotions, and it means the world to the Nu Image Medical team knowing we delivered on speed, simplicity, and top-notch results.
Thank YOU for choosing us for your weight loss journey and for taking the time to share such positive feedback—we truly appreciate your trust and are honored to be supporting you every step of the way. We’re excited to keep providing that easy, fast, and effective care as you continue crushing your goals!
Here’s to an amazing year ahead with even more great progress and zero complaints! 💉🚀

Rated 5 out of 5 stars

Best in Florida

Best in Florida
Excellent service

2 December 2025
Unprompted review
Nu Image Medical logo

Reply from Nu Image Medical

Thank you so much, Angela Osman, for this amazing review and your enthusiastic 5-star rating! 🌟
We’re absolutely thrilled and truly honored to hear that you consider Nu Image Medical the Best in Florida with excellent service—coming from a client right here in our home state, that means the world to the entire team! Your kind words validate everything we pour our hearts into: delivering top-tier, reliable telehealth care with the compassion, speed, and quality that Florida clients deserve.
Thank YOU for trusting us and for taking the time to share such glowing feedback—it lights up our whole team and inspires us to keep raising the bar every single day. We’re so grateful to have you as part of the Nu Image family!
We can’t wait to keep providing you with that excellent service and supporting your journey with the best results possible. Here’s to more wins, more confidence, and feeling fantastic—Florida strong! 💉❤️

Rated 1 out of 5 stars

I had planned on ordering the weight…

I had planned on ordering the weight loss product, but at checkout, they required a full 3 month payment which I am unable to pay. Why can't they charge customers on a monthly basis??? They would get more orders that way.

17 October 2025
Unprompted review
Nu Image Medical logo

Reply from Nu Image Medical

Thank you for your feedback, James, and for taking the time to share your thoughts on your recent experience—we truly appreciate you reaching out.
We’re sorry to hear that the requirement for a full 3-month payment at checkout prevented you from moving forward with your weight loss order. We understand how frustrating that can feel when you’re excited to start and monthly billing would make it more manageable. Your suggestion about offering monthly options to encourage more orders is valuable, and we always take client input like this seriously as we work to improve accessibility and flexibility for everyone.
Our current structure for many weight loss programs (including GLP-1 treatments like Semaglutide) often involves upfront payments for multi-month supplies to help keep overall costs lower, ensure consistent treatment continuity under physician supervision, and cover the comprehensive support included (consults, shipping, etc.). That said, we do offer various plans and promotions over time, including some month-to-month options or longer commitments with adjusted pricing—availability can depend on the specific program or current offers.
We’d love the chance to help make this work for you if you’re still interested! Please reach out directly to our support team at nuimagemedical.com/contact with your details, and we’ll personally review your options, check for any flexible payment arrangements, current promotions, or alternative plans that might better fit your budget. We’re committed to supporting your goals and want to ensure you feel confident every step of the way.
Thank you again for your honesty and for considering Nu Image Medical—we value clients like you and hope to have the opportunity to earn your trust in the future.

Rated 5 out of 5 stars

This is an amazing company

This is an amazing company. Excellent products and amazing support. I have had nothing but an awesome experience with them.

13 October 2025
Unprompted review
Nu Image Medical logo

Reply from Nu Image Medical

Thank you so much, Bryan Bloom, for this fantastic review and your well-deserved 5-star rating! 🌟
We’re absolutely over the moon and truly grateful to hear that you think Nu Image Medical is an amazing company with excellent products and amazing support—and that you’ve had nothing but an awesome experience with us! Your kind words light up the entire team and remind us why we pour so much heart into delivering top-quality care, reliable products, and the kind of supportive service that makes every step feel easy and positive.
Thank YOU for trusting us and for taking the time to share such glowing feedback—it’s the ultimate motivation and means more than you know. We’re honored to have you as part of the Nu Image family and can’t wait to keep providing those awesome experiences and great results on your journey ahead!
Here’s to more amazing moments, continued success, and feeling your absolute best! 💉❤️

Rated 1 out of 5 stars

They don't deliver medication timely or sometimes at all and refuse to make right.

Not only did I have to chase down my 2nd 6 month order of GLP-1 but when they sent it, the medication was absent from the sealed package. Only the needles and alcohol pads. However I hadn't noticed until the "7 day window" was past because I didn't need to use the new medication yet. They have refused to send the appropriate meds or a refund and even used a fake image from the pharmacy with no details to claim it was sent. Let me repeat: There were no medication vials in the delivered package. Don't waste your money here.

1 September 2025
Unprompted review
Nu Image Medical logo

Reply from Nu Image Medical

Thank you for taking the time to leave your feedback—we’re truly sorry to hear about the difficulties you’ve experienced with your order, including the delays in delivery and the issue with the contents of your package. We take concerns like these very seriously, as our goal is always to provide reliable, timely service and high-quality care to every client.
At Nu Image Medical, we partner with licensed, state-compliant pharmacies to fulfill and ship prescriptions (please note that Nu Image Medical is a telehealth provider and does not directly ship medications ourselves). Every package is documented with full images and video of the filling and packing process to ensure accuracy and transparency. If there’s any discrepancy with what was received, we encourage reaching out directly to the pharmacy team—they can provide copies of that documentation for your review.
Our policy requires that any issues with damaged, missing, or incorrect items in a shipment be reported within 48 hours of delivery receipt. This strict timeframe (shorter than the 7-day window in some cases) is in place to help prevent fraud, abuse, or misuse of prescription medications like GLP-1s, while still allowing reasonable time to inspect upon arrival. We understand this can feel limiting if the issue isn’t noticed right away, and we’re sorry if that contributed to the frustration here.
We’d genuinely like to look into this further and see if there’s any way we can assist or make things right within our guidelines. Could you please reply at nuimagemedical.com with your order number, tracking details (if available), and any photos of the received package? Alternatively, reach out directly to our support team at support@nuimagemedical.com or through your patient portal—we respond quickly and can connect you with the pharmacy if needed.
Thank you again for your honesty in sharing this—we value every piece of feedback as it helps us improve. We’re committed to supporting your health journey and hope we can resolve this to your satisfaction.

Rated 1 out of 5 stars

This is a total scam

This is a total scam. Stay away from this place. Zero accountability, will keep you subscribed and charging you even after you cancel. What a total joke of a company.

17 September 2025
Unprompted review
Rated 1 out of 5 stars

Run from this company, they are criminals

If I could rate this company with NEGATIVE 5 stars, I would. They are criminals. First of all, the semiglutide pills did not work for my husband or myself. Ok, no big deal, they don't work for everyone. We began trying to cancel our subscriptions for the medication back in December of 2024. They continued to bill us as useless medication began stacking up around the house. In February of 2025, we chatted with them, emailed them and spoke with someone on the phone. We believed that FINALLY the subscription was cancelled. Now, September2025 we just received an email saying that the medication is on its way and that $832.00 would be charged to our credit card. This is CRIMINAL ACTIVITY. We figure that they owe us approximately $3,000.00 for a years worth of this useless medication that we told them we did not want after the first couple months of use.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Good Company

I took GLP1’s from them for over a year (first semaglutide tabs then tirzepatide injection) and lost 75 pounds. If you want your hand held and lots of support they may not be the company for you, but I appreciated the ease of ordering. Every question I asked they answered quickly. I wouldn’t hesitate to use them again.

16 March 2025
Unprompted review
Rated 1 out of 5 stars

SENT A MESSAGE AFTER 2 YEARS ON…

SENT A MESSAGE AFTER 2 YEARS ON TREATMENT ABOUT RECENT BLOODWORK. NO RESPONSE IN ANY FORM. SO I CANCELLED. YOU BETTER BET I GOT 4 PHONES CALLS ABOUT TRYING DIFFERENT PRODUCTS WITHING THE HOUR OF CANCELING. THE PRODUCT WORKED BUT DONT EXPECT SUPPORT

11 April 2025
Unprompted review
Rated 1 out of 5 stars

I joined back in December and I had my…

I joined back in December and I had my blood work done . After I got my results, I wanted to speak with Dr. Wolf through the chat feature. It is now been over a month and I have heard nothing from him. I have emailed Nuimage multiple times and called and can't get to anyone to talk so I don't even know what to do now.

13 February 2025
Unprompted review
Rated 1 out of 5 stars

Miserable company to work with

Miserable company to work with. No response after they get your money. Telehealth isn't real, no interaction. Isn't personalized. Total waste of my time and money. Run.

22 January 2025
Unprompted review
Rated 1 out of 5 stars

Nu Image Medical continues sending…

Nu Image Medical continues sending prescriptions, even after you have cancelled all future refills on August 4, 2024. I refused their shipment via UPS so their unopened shipment was returned. So now, I'm in a dispute with my credit card company and Nu Image Medical over a +$1,200 charge; plus they have the product (returned as unopened). Nu Image Medical apparently doesn't understand the definition of the word "CANCEL" which means to STOP all refills. Their response was, we postponed your refill and NO OTHER ACTION WAS TAKEN BY THEM, including not reversing the +$1,200 charge. Unfortunately, "CANCELLING ALL REFILLS" does not equate to postponing or delaying refills. When applying for their Way-Less product, they said a doctor would contact me and "NO doctor contacted me" at any time. They just shipped me the initial prescriptions. So Nu Image Medical doesn't comply with their own written statement or verbiag. Based on my experience with Nu Image Medical over the past 60 day, they are incompetent in running a business, they don't commutate with customers nor values customer's retention so I really question they medical skills and abilities in prescribing medical product. Therefore, my rating of them as a medical business is a fat ZERO.

2 October 2024
Unprompted review
Rated 1 out of 5 stars

Dont walk away, RUN AWAY FAST.

I would give 0 stars if it was an option. I ordered a product and recieved it. I did not sign up for auto re-order because I wanted to just try the product. The product did not work for me. One month later I got a text and email saying they had shipped the product. I called customer service and they said they automaticly enroll you in auto-reorder. They said they would cancel the next shipment but there is nothing they could do for the shipment they just shipped. BUYER BEWARE. The autoship order was a higher priced than the original. Now I'm stuck with a $151 dollar charge for a product that didnt work. They did not say anywhere when ordering that they would put you autoship. What a racket. I would not recomend this company or its products to anyone. Dont walk away, RUN AWAY FAST.

8 November 2024
Unprompted review
Nu Image Medical logo

Reply from Nu Image Medical

We acknowledge your concerns regarding the discovery of your subscription. Please be advised that thorough information about the monthly subscription fee and our "cancel anytime" policy is prominently displayed throughout the enrollment process. This policy is not only highlighted during registration but is also detailed within our Terms and Conditions, with additional reminders provided 48 hours prior to each billing cycle as a standard practice.

With over one million successful patient interactions, the instances where the terms were not fully comprehended are statistically minimal. While these rare misunderstandings are regrettable, they do not reflect the overall quality or integrity of the products and services provided by Nu Image Medical. Our offerings remain exemplary, and we stand firm in our commitment to transparency and user satisfaction.

Should you wish to cancel your subscription, you may do so instantly by logging into your patient dashboard at: https://nuimagemedical.com/login

For further assistance, please reach out to our customer support team via nuimagemedical.com/contact, where a customer success agent will be ready to assist you. Kindly note, we do not manage account issues through social media platforms.

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