Nudie Jeans Reviews 

Bought Jeans 2 years ago...solely because of the Lifetime Repair promise. The metal fly has now broken...and lo and behold...you need to be living in London or Birmingam and physically take the jeans in to be repaired. The nearest repair partner to me in Birmingham is 160 miles away. Nudie won't allow me to post to thdm. Also they won't refund if I take to a local tailor to repair.
The lifetime repair is a con...unless you live in London...or Birmingham.
Really disappointed.

You can order 2 pairs of the same jeans in the same size and they can end up a completely different size after a wash. Nudie says they don't return jeans that have been worn or without tags even though EU law says items wrongly advertised must be returned at no cost of the customer. I have contacted ACM via ConsuWijzer.

Update: I have submitted a small-claims proceeding to the Court of Den Haag.

I ordered the Breezy Britt jeans nearly a year ago, and they are truly fantastic. Immediately out of the box, I could tell that these were higher quality than any other jeans that I had in my closet (where I frequently have the issue of getting holes within the first year or so). I’m very confident that these will last for a long time, as the company promises.

Admittedly I’m not sure why the company gets such bad reviews on here, but I’ve never had to go to their customer service, nor am I based in the UK/Ireland (where it seems a majority of the bad reviews are coming from).

Worst customer service ever. Received my package open and a missing pair of jeans even the UPS photo proof of delivery showed it. But nudie jeans won’t do anything but telling me they shipped all the items. Lost $250.
Be careful and never order from them it’s way complicated. They have 2.5 stars

Had problems with the delivery. Customer service was very nice and helpful! Super fast responses.

Mike and the gang at Nudie give wonderful customer service and the jeans are always great. If ever there's an issue with shipping, they really go out of their way to help. An awesome brand and I've been wearing Nudie jeans for years

Poor quality thin fabric denim, which started getting holes after 5,6 months and shrunk 7% on cold hand wash. They do excellent marketing and big claims but in reality the jeans are way overpriced for the quality.

Excellent Jeans but all the advertising about “Jeans for Life” & numerous claims of free repairs for life does NOT apply in Ireland. We have purchased 8 pairs of Jeans in our home (@ circa €160 a pair !!) certainly influenced by this supposed Eco boast. UNTRUE - on communication with Nudie they confirmed they do NOT have ANY service in Ireland

Great jeans and I absolutely love the repair service. Be part of the circular economy and repair your jeans instead of binning them.

Only jeans I buy (but sizing can be inconsistent). Love the ethos behind the brand and excellent customer service.

Terrible fit
Do not buy
Each pair I bought are massively different in sizing. Unwearable.
Customer service online polite but offer no explanation or solution.
Waste of money.

Total inconsistency in size. Bought 3 pairs of 32x32 Gritty Jackson over the past few months and the inseam between two of the pairs has a difference of ~10cm. The waist of the other two pairs has a difference of 15cm.

There won't be a next time

I recently brought a t-shirt in red with a white logo. Washed once following the instructions and the top colour bled and turned the logo white. Contacted customer service for an exchange to be told I can only have a refund because the same thing would happen again. Bemused…..the reason it’s a vintage collection it’s meant to fade over time, maybe so, fading is not the same as colour bleeding and is a sign of cheap dye or ineffective dying methods! Gave up in the end and kept it. Rubbish customer service, made up gimicks and no understanding of how their products are made. Shame loved their jeans won’t be shopping there again.

Very poor quality jeans that lasted less than my Levis before the material wearing through around the crotch. Upon inquiring about the heavily promoted 'free repairs' I was told this is only via a face to face drop in, in London.

This was the reason that my partner bought them for me as a present, thinking they would be repaired if something went wrong. I would never purchase anything from them again.

I own several pairs of Nudie Jeans - Thin Finn, Lean Dead, Gritty Jackson etc.

I can’t fault them. Superbly constructed, comfortable, stylish and all from an ethical company.

I own about 20 pairs of jeans from different brands including Iron Heart so I feel I can speak from experience.

I’ve not had any blow outs probably because I size to fit correctly rather than a skin tight fight.

Love this brand and will always buy from them.

I was recommended Nudie Jeans by a work colleague a while ago and recently got around to trying them (well a year ago now). So glad I did. I now own several pairs of jeans and quite a few tees too. Yes they are expensive but the quality is outstanding and they will absolutely not rub through on the crotch in a few months like my other jeans from other brands did. The tees have staying power too with no colour fade and no holes forming. Oldest tees are around a year old, as with the jeans. Still no holes. Get what you pay for I guess. If the jeans do go in the crotch (eventually inevitable) Nudie repair for free, forever. Amazing. Love the company philosophy and the organic materials used. My new one stop shop for my clothes. Thanks Nudie and keep up the good work. If you are on the fence just try. You won’t regret it.

Ordered some jeans (they're fairly pricey) in under 2 months the seam in the crotch has gone. And the 'free repairs' involves a 6-hour round trip. Avoid this company it's a rip off with some fake guarantee's to mask the poor quality of their product.

Nice jeans but they seriously mis-sell the free repairs promise. After buying three pairs of jeans on the promise of free repairs, I've since found out that the service is for walk in customers only, and unless you live in London, UK customers are left unable to access the repair feature that is advertised heavily on the tags when you buy the jeans. I was happy to pay more for what seemed like a sustainable way to maintain jeans but really, it's a disappointing con. Im sorry to say that i would not trust this brand again.

I’ve owned two pairs of jeans for three years already, have followed their guidelines, and the jeans are top notch quality. Bought them both in LA.

Bought a pair of jeans recently and am very happy with the quality - slight problem with a belt loop which had come away from its stitching was handled amazingly well by customer support who I cannot fault for their speedy and effective communication.
I’m a big fan