National Transfer Services - Edinburgh Reviews 188

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the punctuality and professionalism of the drivers. Many appreciate the helpfulness and friendly demeanor of the staff, who often go above and beyond by providing local insights, recommendations, and even snacks or music during transfers. People frequently mention the comfortable and clean vehicles, contributing to a pleasant and smooth journey. The service is often described as reliable and well-organized, making it a stress-free experience for travelers, even with significant luggage.

What people talk about most

Service

Consumers consistently report positive experiences with the service. Many praise the reliability,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the drivers for their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a wonderful time on our drive and excursion. Ozzy was very friendly, helpful, and knowledgeable. He helped us find beautiful photo stops in the Highlands and answered questions about the area.... See more

Company replied

Rated 5 out of 5 stars

Ozzy was an integral part of our Scotland travels, providing two long transfers and one airport transfer in one week. Not only was he punctual and professional, he was a pleasure to be with for all t... See more

Company replied

Rated 5 out of 5 stars

Taslima was excellent. She was a great and very experienced driver. She made contact in advance of pick up to verify our details and check everything was ok. She delivered us safely in good time to th... See more

Company replied

Rated 5 out of 5 stars

After a long haul flight from Australia our transfer from Edinburgh Airport to the West Coast was excellent. Ozzy, our driver left a message before our flight arrived and got in touch to arrange wher... See more

Company replied


Company details

  1. Taxi Service
  2. Transportation Service

Written by the company

Welcome to National Transfer Services Edinburgh. We pride ourselves in providing reliable, caring and safe transportation to residents and visitors to Edinburgh from all over the world. Whether you are in need of a ride to the airport, a tour of the city, or transportation for a special event or anything else, we've got you covered. We offer a dependable service, taking the stress out of your travel and making every journey seamless and exciting.


Contact info

4.9

Excellent

TrustScore 5 out of 5

188 reviews

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Rated 5 out of 5 stars

I had a really good experience with…

I had a really good experience with Ozzie. He kept in touch with me until I found his car and sent me to my apartment quickly. He was so patient and friendly during the whole journey.

8 July 2024
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Rated 5 out of 5 stars

smooth and hassle free rides

I had an excellent experience with Ozzie as our driver. He is incredibly professional and ensured our ride was smooth and comfortable. Ozzie arrived 30 minutes early to pick us up, guaranteeing we wouldn’t be late for our flight. The car was spotless, and his driving was impeccable. He also went the extra mile by helping us with our luggage. I highly recommend Ozzie for anyone in need of a reliable and professional driver.

5 July 2024
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Rated 5 out of 5 stars

Perfect!

I really enjoyed making a reservation with National Transfer Services: by the time of payment it sent me right away the confirmation and everything was great.
Hülya, my driver, was amazing. She was perfectly on time, a little bit early (which I loved, because I was stressing to go to the airport).
We talkef the all time and she made me feel at ease!
Thank you Hülya!

27 June 2024
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Rated 5 out of 5 stars

Great experience and easy instruction

Great experience and easy instruction
I requested a pick up service from Edinburgh Airport to the Edinburgh Hotel and although we were 7 people with many luggage’s, the driver managed to accommodate all, he was nice and and proactive

22 June 2024
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Rated 5 out of 5 stars

Ozzy is the Best!

Ozzy has driven us from Ulverston, Cumbria to the Edinburgh airport and back several times now. He is prompt, courteous and professional. The drives are relaxing and his vehicles are clean and comfortable. Thanks again Ozzy for another great experience.

17 June 2024
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Rated 5 out of 5 stars

Ozzy the driver

Ozzy , our driver is the best
The vehicule excellent
I m a travel agent so i will always recommend him for my clients.
Thanks Ozzy it was a pleasure to meet you
Vik

16 June 2024
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Rated 5 out of 5 stars

Lovely service provided by Ozzy

Lovely friendly yet professional service provided by Ozzy from Edinburgh airport to Stirling. Nice and calm, exactly what was needed after the hustle and bustle of airport stress! Thank you.

5 June 2024
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Rated 5 out of 5 stars

Excellent Service

Ozzy was friendly, on time and transported us safely and easily to Stirling. It was great to take the hassle out of navigating to our accommodation after arriving from Australia. Would highly recommend.

7 June 2024
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Rated 5 out of 5 stars

What an amazing service

What an amazing service! We got detailed videos on where pick up point was and welcomed by a great smile and attitude!
Simply recommend him for everyone! Specially if you are like us and travelling with lots of suitcases ahaha x

14 May 2024
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Rated 5 out of 5 stars

The ride was perfect

The ride was perfect , on time , friendly 10/10 recommend

10 May 2024
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Rated 5 out of 5 stars

Very good service

Very good service. I got a detailed confirmation and a reminder 1 day prior of arriving. All worked out fine.
I would use them again.

1 May 2024
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Rated 5 out of 5 stars

Best Shuttle I have ever used

Easy booking. And at Edinburgh Airport a really fast pick Up. Our Driver Hasan was friendly and gave us a lot of Tipps for Edinburgh.

Would book hin everytime again.

29 April 2024
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Rated 5 out of 5 stars

Wonderful taxi service with Ozzie

Just had a great experience using the taxi service. Our driver, Ozzie, was great. Very friendly, professional and on time. I would definitely recommend!

28 April 2024
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Rated 5 out of 5 stars

Great organisation

Great organisation, very timely and efficient instructions for using their services. Friendly and reliable staff.

27 April 2024
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Rated 5 out of 5 stars

Quick and easy to find! Would use again

Our driver Ozzie got in contact with us promptly and sent instructions via video on WhatsApp. His instructions were very clear and it was easy to find him! Very kind driver I would definitely use this service again!

25 April 2024
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Rated 5 out of 5 stars

Highly recommended

Very professional service for Airport drop. On time and comfortable ride. Highly recommended.
Thanks to Ozzie

25 April 2024
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Rated 5 out of 5 stars

Ozzie was prompt for my pick up from…

Ozzie was prompt for my pick up from Edinburgh airport. He was extremely courteous and communicated the pick up location exactly. Timing for the pickup was right on time. Ozzie was very accommodating and friendly. I would definitely use this service again and hope to have Ozzie take care of my transfer again.

Thanks again Ozzie.

18 April 2024
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