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Company details
Written by the company
NTE.GLOBAL is an independent fan-made merchandise and proxy-purchasing store created for fans of Neverness to Everness. We bring together character-inspired collectibles, everyday accessories, and selected official merchandise in one convenient place for collectors around the world. Our catalog includes plush toys, figures, acrylic stands, badges, keychains, clothing, cosplay costumes and props, posters, pillows, phone cases, jewelry, gaming peripherals, keyboards, keycaps, mouse pads, and more. Shoppers can browse by character—including Nanally, Mint, Lacrimosa, Shinku, Hotori, Jiuyuan, Chiz, and other NTE characters—or explore new releases and preorder items. We work with independent creators, production partners, and trusted third-party sources, while also developing selected fan-made designs. Product details, available options, sizing, preorder status, and relevant sourcing information are displayed on each product page so customers can make informed decisions before ordering. Orders are shipped internationally from our warehouse in China. Shipping costs and delivery estimates depend on the destination and product type. Once an order is dispatched, customers receive tracking information by email. Our team is available to assist with product questions, order updates, shipping concerns, and after-sales support through email and WhatsApp. NTE.GLOBAL is built by fans for the NTE community, with a focus on expanding character collections and making harder-to-find merchandise more accessible. NTE.GLOBAL is not affiliated with, endorsed by, sponsored by, or officially authorized by Neverness to Everness, Hotta Studio, Perfect World, or any related rights holders.
Contact info
1370 Lamar St, 80214, Lakewood, United States
- (213) 3354744
- support@nte.global
- nte.global
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I'm always skeptical of products from…
I'm always skeptical of products from overseas but the Colucchi pins I bought exceeded my expectations. 5☆/5☆ product, so glad I bought extras.

Reply from NTE
Received
Received. The product is authentic and the packaging is intact. I will recommend it to my friends.

Reply from NTE
The seller provided excellent service
The seller provided excellent service; when I received a damaged acrylic stand, they sent a replacement.

Reply from NTE
Ordered a pillow case and pillow…
Ordered a pillow case and pillow insert… I got the pillow case but 2 weeks later still no pillow insert, I STILL havent recieved it yet, I also didnt get a track n trace, nothing, so no way to track anything or knowing where it is… I will adjust this review if I still recieve what I order…
EDIT: As promised, handled my email, explained throughout whats going on, and solved, back to 5* rating!

Reply from NTE
Package arrived in one piece exactly…
Package arrived in one piece exactly what i ordered im happy 5/5 would purchase again

Reply from NTE
Good Experience
First things first, the most important part is that the item actually arrived at my doorstep (I ordered a Lacrimosa phone charm). The tracking number provided didn’t work for its journey from China to Canada. But when Canada Post got my package the tracking number was usable. It arrived in pristine condition with no damage whatsoever.
However, the phone charm did not have the black thread connected to it that’s used to tie it to a phone case like advertised. Rather, it had a keychain hook that is too thick to fit into any holes in the side of a phone case.
Luckily for me, I had one from a different phone charm and I was able to swap them and tie it to my phone case, but this would be a major issue for those who ordered and don’t have a spare threaded loop.
The quality of the phone charm is pretty good. The print is high quality and the acrylic seems durable enough. Though I am confused as to why the print wasn't protected in a layer of acrylic. Its exposed on one side which risks chipping of the print over time. Eventually the design would be ruined if left as is. Take this with a grain of salt, but i think all acrylic keychains and charms are like this.
My solution would be to put a piece of tape over the exposed side to add a protective layer over the design, preventing everyday wear and tear.
Overall, a good experience for me. However, tracking numbers, accuracy of the item advertised and item quality needs to improve.
3.5/5 stars.

Reply from NTE
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