Noxu Design Reviews 778

my remote for my noxu modern is not working. has anyone found a universal remote that will work for it?

I can see why they went out of business. I purchased in 2022 and just decided to leave a review now because the lamp never did work. They did not respond to my emails.

I must have purchased the lamp before their bankruptcy.
Fantastic delivery,easy to set up and have never had a problem with it.
I purchased it about 4 years ago.

Never use your money. Useless. 6 month new remote . Ok. Now again after 18 months. Hope you disappear somewhere

Light looks fantastic but quality is so poor. Components came away from cable after only a few uses. I purchased before they sold exclusively on Amazon and now there’s no way to contact them. Very bad.

Scam, website is down. Never received my order after one year now.

NOXU claims their products are guaranteed…what a joke. I bought a large MUSUCUBE among other items. The products (floor & table lamps & the cube) are cool to look at but cheaply made. Components on lamps are flimsy and come apart easily. The cube is beautiful but the wiring is the cheapest bargain basement stuff imaginable. It powers on via a USB plug with an in line on/off switch. The cord is super short, less than 3ft, so the cube cannot be placed anywhere for display without getting an extension cord of some kind. I had only a few weeks before the power cord came apart when it was being plugged in/power on one day. That was 7 months, 4-5 emails, 6 international calls and two lamp repair shop attempts ago. I cannot get anyone to work on the cube domestically without some instructions from NOXU, and NOXU will not respond to calls or emails. There is no guarantee. Once they get your money, you are dead to them! Spend your well earned money ELSEWHERE!

SCAM. Never sent my product, don't respond to emails, phone number out of order.

Dropshipping scam. You can find the exact same lamps in AliExpress for 1/5th of the price they're asking for.

Shocking experience with this company. Total scam artists. I ordered one of their infinity mirrors via Etsy. First, they pushed me to send money straight to their bank account instead of going thru Etsy (my first mistake, never do that). I did and they promptly send me...a defective, useless product. Then all of a sudden they become unresponsive. Until I reach out to Etsy to complain. Then they offered a replacement. Which I accepted....and then radio silence again.
I am now left with an extremely bulky object that isn't working, and a £100 wasted on this.
I am also shocked that Etsy let these types of sellers sell on their platform. Reading the reviews here, it is obvious they have defrauded so many people and yet they are still allowed to scam more people.

Scam!
They never shipped. I got my money back thanks to my credit card provider but otherwise they would have kept it as they ignored my mails.

It’s a scam. They never ship the product you order. Avoid

SCAM. Ordered a light in January 2022. Never delivered. All links to track order progress are broken. Company email is returned undelivered. DO NOT ORDER FROM THIS COMPANY!

Ordered a lamp in Feb and have yet to receive anything. Unable to get a hold of the company via email or phone since

It's a scam. Company took my money and never delivered.

Scam, avoid.

Ordered lamp from them in Feb 2022. Nothing arrived for a month, their support assured me they were just backlogged.

It’s now June and nothing has arrived, their Facebook page has been taken down, and they don’t reply to emails.

You can not return items.

Complete joke of a company.

Avoid

Never delivered the product I ordered.

Fake. Scam. Don’t order.

SCAM - stole my money
emailed me to say they would be sending product soon, months later now, no product, no reply, and their website is gone