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NOWPayments Reviews 850

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 3 out of 5 stars

Withdrawal fees aren't transparent, the documentation says a withdraw fee is just a network transaction fee, while it's being artificially inflated by the service. E.g instead of paying 10 cents for... See more

Company replied

Rated 5 out of 5 stars

I really struggled a lot to find any easiest crypto payment method for my forex trading education website and then I heard about NowPayments. It is super easy to configure, collect payments from my pr... See more

Company replied

Rated 5 out of 5 stars

Ann's support was great. She handled a wrong asset payment issue fast and efficiently. The whole interaction was less than 3 minutes. Thanks, Ann, for your superior and hard work.

Company replied

Rated 5 out of 5 stars

Great platform. Can accept payments from over 300 crypto currencies, all without the user ever leaving my web app. With transaction fees of literally ~0.2% at times, up to ~0.6%. Thank you, NOWPayment... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Alternative Financial Service
  3. e-Commerce Service
  4. Financial Institution
  5. Money Transfer Service
  6. Non-Bank Financial Service

Written by the company

Boost your business with NOWPayments – the best crypto payment gateway for effortless payments!

NOWPayments Crypto Payment Gateway: Crypto Happens — Accept It

Written by the company

Supporting 350+ cryptocurrencies and multiple integration options, NOWPayments allows companies to accept payments, automate payouts and manage crypto transactions with minimal setup. NOWPayments provides flexible tools for businesses looking to integrate crypto payments into their operations: API, invoices, plug-ins, payment links, widgets and buttons.

Accept Crypto, Get Paid Instantly

Fast, secure, and effortless payments

2025-09-18-17-24-04 NOWPayments allows your business to start accepting crypto in minutes. Transactions are instant, reliable, and flexible, giving you full control over payments. Focus on growing your business while we handle the technical side safely and smoothly.

Contact info

Promotion box for NOWPayments

NOWPayments Affiliate Program

25% reward per transactions, 1000+ active affiliates, $1853 avg bill!

You should know

4.4

Excellent

TrustScore 4.5 out of 5

850 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Been with this site since the start

Been with this site since the start. After some tough battles to start with Ron the owner defined all the odds against him now over 21k members and rising strongly

5 March 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Dear Daniel,

Thanks a bunch for your review! It's incredible to hear that you've had such a long and fruitful collaboration with NOWPayments! We are thrilled to have you and will keep on the work to help you rise further!

Please feel free to always let us know if you need assistance or have feedback to share!

Rated 3 out of 5 stars

I received a great deal of help from…

I received a great deal of help from you.

25 April 2026
NOWPayments logo

Reply from NOWPayments

Hello!
Thank you for your feedback. We’re glad to hear that you received a great deal of help from our team and that we were able to assist you.
We’re always looking for ways to improve our service and provide an even better experience for our users. If there is anything that could have made your experience better, we would greatly appreciate hearing your suggestions. Please feel free to contact us via e-mail support@nowpayments.io with any additional details or feedback.
Thank you again for taking the time to share your review.

Rated 5 out of 5 stars

Thank you also nowpayments you give us…

Thank you also nowpayments you give us a chance to be part of your company

6 April 2026
NOWPayments logo

Reply from NOWPayments

Hello!
Thank you so much for your kind words! We’re truly grateful to have you as part of our community and are delighted to know that you feel valued by our company.
We appreciate your trust and support, and we look forward to continuing this journey together. Thank you for being part of NOWPayments!

Rated 5 out of 5 stars

Easy and user friendly

2 May 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello!

Thank you for your positive feedback! We’re delighted to hear that you find our service convenient, easy to use, and secure. Creating a seamless and trustworthy experience for our users is always our priority, and it’s rewarding to know we’re meeting your expectations.

We truly appreciate your support and thank you for choosing our service!

Rated 4 out of 5 stars

Excellent thank you

Excellent thank you

22 April 2026
NOWPayments logo

Reply from NOWPayments

Hello! Thank you so much for your excellent review!
We're truly grateful for your kind words and support.
It’s always our goal to provide you with the best crypto payment experience possible.
Please don’t hesitate to reach out anytime you need assistance — we’re always here for you!

Rated 5 out of 5 stars

Amazing

Amazing Expietnce

26 April 2026
NOWPayments logo

Reply from NOWPayments

Hello! We truly appreciate your kind words!
It's fantastic to know that you had an amazing experience with NowPayments.
Our team works hard to make crypto payments seamless and reliable, and reviews like yours make it all worthwhile.
Thanks for choosing us, and we can't wait to serve you again!

Rated 3 out of 5 stars

Withdrawal fees aren't transparent

Withdrawal fees aren't transparent, the documentation says a withdraw fee is just a network transaction fee, while it's being artificially inflated by the service. E.g instead of paying 10 cents for an xmr withdrawal, i paid 3.5$. official support says it's "because of how liquidity provider works", i think it's a cap, they could have written it down in the docs

21 April 2026
NOWPayments logo

Reply from NOWPayments

Hi dear, thank you for taking the time to share this. We understand how this situation can be confusing and frustrating.

Withdrawal fees may sometimes include not only the network cost but also factors related to liquidity providers and transaction processing, which can affect the final amount.

That said, your feedback is very important to us. We’ve already passed it to the relevant team and are looking into this more closely.

We truly appreciate you bringing this up.

UPD:
As a follow-up, we’d like to clarify that withdrawal fees reflect the actual network cost. The final amount may vary depending on how the transaction is routed — including the nodes and aggregators involved — to ensure it is processed securely and successfully.

The fee corresponds to the actual cost of executing the withdrawal in that network, and this is the same fee indicated in our documentation.

We appreciate your understanding and your feedback.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

perfect

amazing, perfect

27 April 2026
NOWPayments logo

Reply from NOWPayments

Hello! Thank you so much for your wonderful feedback!
We're truly glad to hear that you're enjoying using NowPayments.
Your satisfaction means the world to us, and we'll keep working hard to provide you with the best service possible.

Rated 5 out of 5 stars

Cool API

Cool API, its work very well :)

27 April 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello! Thank you so much for your kind words!
We're thrilled to hear that you're enjoying the API and that it's working well for you.
If you ever need any assistance or have suggestions, feel free to reach out.

Rated 5 out of 5 stars

Ann's support was great

Ann's support was great. She handled a wrong asset payment issue fast and efficiently. The whole interaction was less than 3 minutes. Thanks, Ann, for your superior and hard work.

25 April 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Dear Will,

Thanks for your review! We're glad you were able to get your issue resolved quickly and efficiently! Positive support experience is something that we deeply value and we'll surely keep on working to keep it superb!

We hope you know now you can always reach out to us if you ever need assistance again -we're there to help!

Rated 5 out of 5 stars

very chill to communicate with

very chill to communicate with. They are always happy to help

25 April 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Thank you for your feedback!
We’re glad to know our team is helpful and easy to communicate with. If you ever need assistance, please feel free to reach out to us!

Rated 5 out of 5 stars

Opportune

Opportune, Easy and secure

25 April 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello!

Thank you for your positive feedback! We’re delighted to hear that you find our service convenient, easy to use, and secure. Creating a seamless and trustworthy experience for our users is always our priority, and it’s rewarding to know we’re meeting your expectations.

We truly appreciate your support and thank you for choosing our service!

Rated 5 out of 5 stars

Very good support team

23 April 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello,

Thanks a lot for your review! 💙 We're excited to have you satisfied with NOWPayments and will gladly do our best to keep it this way! We hope for a fruitful cooperation further on and will be glad to help any time if you need any assistance.

Rated 5 out of 5 stars

Easy payment

22 April 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Glad to hear that! 💙✨
We’re happy everything was easy for you, thanks for the 5star!

Rated 5 out of 5 stars

Good now payment getwe

Good now payment getwe

14 April 2026
NOWPayments logo

Reply from NOWPayments

Hello,

Thanks a lot for your review! We're excited to have you satisfied with NOWPayments and will gladly do our best to keep it this way! We hope for a fruitful cooperation further on and will be glad to help any time if you need any assistance.

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