While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, most reviewers were unhappy with their experience overall. Many customers found the app and website to be slow, laggy, and prone to crashing, making it difficult to play games consistently. People frequently encountered issues with ads, which were described as excessive and intrusive, often interrupting gameplay or requiring long viewing times. The introduction of a paid model for games that were previously free was a major point of dissatisfaction, with many feeling misled by the company's claims of offering free cloud gaming. Some people were dissatisfied with the product's accessibility, particularly in certain regions like Canada, and reported problems with proxy detection that prevented them from playing. Additionally, a few users raised concerns about potential security issues.

What people talk about most

Application

Reviewers highlight negative aspects of the app, with many experiencing issues such as frequent crashing,... See more

Website

Users describe negative interactions with the website, with many reporting issues such as constant lagging,... See more

User experience

Consumers find the user experience to be negative, with many reviewers stating that the platform has changed... See more

Product

Clients share ambiguous opinions on the product, with some reviewers finding it to be the best they've tried,... See more

Payment

People report negative experiences with payment, primarily due to the introduction of a paywall for games... See more

Reviews shaping this summary

Rated 2 out of 5 stars

before i had no problems with this website and i could use my adblocker and get away with it 99% of the time but ever since saturday it came so annoying because now they force you to have the ads and... See more

Rated 2 out of 5 stars

To the team at now.gg, I’m writing to point out an issue that affects a lot of users in Canada. Right now, your platform isn’t accessible here, and it ends up blocking a large group of peop... See more


Company details

  1. Gaming service Provider

Written by the company

Discover a world of excitement with our vast collection of free online games, conveniently accessible with no downloads required. Get ready to immerse yourself in endless fun, whether playing solo, challenging friends, or seeking thrilling multiplayer adventures. Play online from a wide variety of fun online games, including Roblox, Bloxd.io and Poppy Playtime. Start playing right away and enjoy yourself.


Contact info

  • 2105 South Bascom Ave. Suite 380 Campbell, California, 95008, California, United States

  • support@now.gg
  • now.gg

2.1

Poor

TrustScore 2 out of 5

532 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

"Free" website but you have to pay to play

I use to ALWAYS go on on now.gg everyday. It was never a website to be paid on. it claims to be a FREE website, anyone can use it. Now, whatever game I wish to play I need to pay for a subscription before even touching it. This is disgraceful. Why even make a website claiming it's free to play, when you obviously have to pay? Some people don't even have the money for it, neither do I. PLEASE actually change things back to where they were. This isn't a threat, but most likely in the future the amount of people playing on this website will decrease tragically.

24 April 2025
Unprompted review
Rated 1 out of 5 stars

Charged Without Consent & Ignored by Support – Avoid Now.gg

I never signed up for a subscription, yet now.gg still charged me. I've been trying to contact their support for over 5 days, and all I've gotten is silence. No resolution, no update, nothing.

After checking online, I discovered that I’m not the only one — tons of other users are having the same issue: unauthorized subscriptions, being billed, and then completely ignored when trying to cancel or ask for a refund.

This is completely unacceptable and feels like a scam at this point. I’ve had to escalate the issue to my bank and consider filing a complaint with consumer protection agencies.

Use at your own risk. If something goes wrong, don’t expect any help.

22 April 2025
Unprompted review
Rated 1 out of 5 stars

Now.gg's worst website

Now.gg was the best website (it used to). I started it on maybe 1/3/2024 and there was no limits or fees to pay. But soon later I GOT TO WATCH 2 MINS!?!?! WHAT?!?! I was on Roblox playing with my friends typing something but I was typing fast as normal then soon later IT CAME WITH NUMBERS AND MESSES THE TYPING WHAT I'VE DID!!! Then yesterday I trying to play roblox on now. gg I GOT TO PAY TO PLAY THE GAME?!?!?!? WHAT?!?!?!? the payments were: 6.99,4.99 and 0.99 I CAN'T AFFORD THAT BECAUSE I LOSED MY CREDIT CARD!!!! IT JUST LET'S PEOPLE PAY THE PLAY THE GAMES!! I TRIED EVERY GAME AND YOU HAVE TO PAY TO PLAY THE GAMES?!?!?! WHAT!?!?!?!? now.gg needs a report and copyright © information so it can be banned right now. If you see the website report it Emediently so it can get copyright © information. And when the time you on roblox and a two minutes ad comes YOU COMPLETELY BE AFK FOR 2 MINS!!! And basically you did not know that the website is money hungry and it scams your account and your bank account. Please put it where it was and don't make it freeze, lag, stupid ai name (ana💀💀💀). Update your website like full screen, no lag, no freezes, no ads, stop being a money hungry website, no prime membership. Stop waisting everyone's time to pay the games that we want to play. Please put it back the way it was!

23 April 2025
Unprompted review
Rated 1 out of 5 stars

Nah.

Don't spend your money on this website just to play FREE games!

20 March 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY THIS SERVICE TO PLAY ROBLOX

DO NOT BUY THIS SERVICE TO PLAY ROBLOX! You can't play in (real) full screen, and you can't move properly due to high ping. (I'm in Asia, so I guess it would be even worse in Europe or America.) The only good thing is the FPS, but it still comes with a lot of lag and issues. Just buy Boosteroid or another cloud gaming service instead—it would be a much better choice.

15 March 2025
Unprompted review
Rated 2 out of 5 stars

“Yikes! Something unexpected happened!”

Hello! My name is Angel. I’ve been in countering some problems with this website such as “Yikes something unexpected happened!” When I try to play any game. I won’t hate because I know you guys probably worked alot on this website and I appreciate that and respect that <3 but if this issue could please maybe be fixed. That would be amazing

14 March 2025
Unprompted review
Rated 1 out of 5 stars

Advert problem and screen shrinking

I don't get why they had to update it to make your screen tiny! Before it wasn't like that, now once you join the game you want to play, around the screen there's a whole bunch of ads! So all you can see of the app is just shrinked version. Please fix this!!!

Edit: seriously?... You only get full screen with premium... Are you mad people!?

10 March 2025
Unprompted review
Rated 1 out of 5 stars

I can't believe i spent around 10 bucks…

I can't believe i spent around 10 bucks on now.gg premium and all i get when i try to play a game is, "Yikes Something Unexpected Happened" Every time i click play in browser. I'll be filing a dispute if this isnt even fixed and make a better website you dumb morons, forcing people to go and buy your dumb now premium.

10 March 2025
Unprompted review
Rated 1 out of 5 stars

It's been almost 3 week

It's been almost 3 week since they change to now prime and people can't play there favourite video games for ages, now.gg please change it back to free, they completely ruin now.gg purpose

9 March 2025
Unprompted review
Rated 1 out of 5 stars

BRO THIS WEBSITE SUCKS

alright, so I'll tell you why the reason why this website is so bad, first, when I noticed that I couldn't play Roblox on the official site, I tried to keep joining until I saw an ad about now.gg showing games. I tried to go in, BUT IT LITERALLY HAS A FIVE MINUTE TIMER, I LITERALLY THOUGHT it was actually 5 minutes, but it literally went to 2 minutes when I was trying to log in BECAUSE OF THE LAG. And when I tried to join my game, IT LITERALLY WAS 30 SECONDS, so basically you can only claim your daily reward if you're using this website.

Second, this website is so bad, when I literally one time I was lucky because when I was playing, I LITERALLY FOUND A BUDDHA FRUIT IN BLOX FRUITS, until THIS GAME LITERALLY JUST SAID "SERVER HAS SHUT DOWN" LIKE BRO I LOST MY BUDDHA AND THIS LITERALLY LIKE CAN READ YOUR MINDS WHEN SOMETHING GOOD HAPPENS IT LITERALLY DOESNT LET YOU PLAY. THIS IS THE WORST WEBSITE EVER, do not ever go to this website.

8 March 2025
Unprompted review
Rated 1 out of 5 stars

Its so laggy

Its so laggy, and now we have to pay aswell? its so much for such a laggy experience, the reason this site is used is because of the fact some of these games cant be downloaded BECAUSE of lack of money. please change it back to normal!

8 January 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look