Novritsch Reviews 1,898

As always, I came with a problem, and left with SOLUTIONS, not aggravation. Samuel not only identified what was wrong in a few videos, he even searched online for the correct compatability and sent me... See more

This company is excellent — high-quality products at very affordable prices. I have placed two orders so far, and both were delivered very quickly. Additionally, when I needed help from their support... See more

Overall their products are top shelf. After dozens of orders i still find myself coming back to their webshop for specific items. One item needed replacement after breakage during a milsim, and St... See more

My husband is an airsoft content creator, and he swear by novritsch, and whenever he needs things ordered, they are always extremely helpful, as im still learning slowly. Would 100% recommend!

Ordered a SSP5 and loads of other parts with this gun used twice in two months and gun completely broke. Contacted support centre spent 3 plus weeks trying to get parts sent to me so was am able... See more

Dominik and the whole Novritsch support team deserve a shout-out. I had an issue with my magwell, and they handled it quickly, clearly, and without any unnecessary back-and-forth. Professional, h... See more

I was helped by Leonhard regarding some concerns about my purchase. After thoroughly testing everything to identify what could be wrong, he kindly sent me the required parts in order to fix everythin... See more

I had a great experience with the Novritsch support team. I contacted them regarding some replacement parts for my plate carrier, and Laura was incredibly helpful. They responded very quickly, provide... See more

I have purchased from Novritsch many times before and they still manage to stand above the competition. Their products are of the highest quality, although a bit expensive. When I had to make a return... See more

As always, quick reactive service. I would like to note, some reviews complain about gun quality (ie quick breaks) I have and use on a regular heavy basis 8 different rifles from novritsch, 4 spring,... See more

A great company doing wonderful things for world of airsoft. Especially for beginners. Their gear is all top spec and on rare occasion anything goes wrong, their customer service is second to none too... See more

As like many I watched Novritsch on YouTube. So I wanted you to buy his ghillie suite as advertised on his site, I decided on the pattern and bought the suit at £145 (blackfriday), which isnt awfu... See more

Although the prices are a bit high sometimes, I'm glad I chose Novritsch. I had some trouble with my brand new product which the customer service helped me with quite fast, after prooving the issue t... See more

Really awesome to get the technical support I need. I’ve had very few issues with my replicas but Novritsch has been really good about honoring their 25 year part warranty and it really makes me happy... See more

Hi, currently iam an owner of 5 rifles they are producing, all of them are a big satisfaction to me. I had one case of return ( Pistol, AEP ), which was really not fulfilling my expectation, after ma... See more

I've had few issues with some of the products I've purchased. The Novritsch support team assisted me without issues for each problem. They have sent detailed instructions on how to resolve each proble... See more

Order number #2102464. Yet again novritsch can not export orders correctly, second time in a row. UPS will not allow it to clear customs without correct paper work. They are planning to charge me £16... See more

What can I say, there customer service is one of the best ive ever known. Yes there little over some prices but all the equipment is great quality and everything from one place absolutely love all... See more

Excellent products, Spareparts in stock and a very helpful customer support. Just ordered another premium red dot for my ssp5s - the sight has life time warranty :) Nothing but love for these... See more

New customer to Novritsch and ordered my first airsoft rifle direct from Novritsch. From start of order to delivery, the communication from their staff was amazing. Upon delivery of my rifle i did... See more

The tech support i received from Dominik was top notch. He definitely knew the equipment, and was capable of providing guidance. I appreciated the great communication as well. This type of service mad... See more

I contacted Novritsch support because a piece of my gun broke, Stefan replied, I was very happy, he was very kind and fast! Once he identified the problem, he sent it to me with UPS express shipping,... See more

I love Novritsch, and their guns. Customer support is great, reliable especially when it comes to knowing what the problem is based on the description. The guns are amazing I have the ssg96mk2, sse18,... See more

Excellent prices, great QS, shipping is solid from Austria to Croatia. Just keep up the good work. My only negative,is, that there is not more gbbr replicas. Otherwise, nothing but love for Novritsc... See more

I’ve been purchasing from Novritsch for over 4 years now. I have many replicas from them and have enjoyed them all. My experience with the Novritsch team has been incredibly positive and anytime there... See more

Hands down, the best airsoft company on the market! They sell a large range of very practical and well made equipment that can be used for a variety of different set ups. All my tactical gear sets are... See more

I grew up watching Novritsch play Airsoft on his YouTube channel, it got me into it. I was really excited to find out he sells his own products now that I’m a bit older. The website is simple and easi... See more

Bagged some great Black Friday deals on the Novritsch website. Delivery was very fast to the UK. Had a slight issue with my new SSR9 DSG (a loose body pin) but an email sent off was replied to with... See more

I needed a repair on my rifle. I reached out to Novritsch support and they encouraged me to receive the spare part and watch the disassembly video they kindly provided. I did everything successfully a... See more

Friendly and helpful service! Great replicas, pre upgraded and with enough spareparts and compatible part for your own preferences. I'm very happy with my Novritsch replicas! Great price and perform... See more

I have bought many products from this brand and although they are in a different country the service is impeccable. I have had to email them for advice on repairs and there service is amazing. So many... See more

They responsies very fast to my issue, keeping in mind I contacten them surfing the weekend. They offered me Some options toneelspeler the issue with a leaky magazine. None of them worked and then the... See more

Made a large order. One of the items wasn't stocked so they contacted me to let me know and I did an exchange. The whole process from making the order, validating myself, and them contacting me wa... See more

This company and there products remain a very high standard. This is based on the delivery side, been waiting for a week for my parcel to arrive at my address ones it came into England, now the tracki... See more

😍🥰This shop is awesome and has awesome customer support and warranty! I ordered 2 Storm Apocalypse grenades, bb's and a scope from them, they all worked great! The delivery for this was decemb... See more

So i bought the SSG96 Mk2 sniper and all went well with shipping and stuff. When i tested the weapon it shot way lower joules and FPS than was advertised. So i wrote to support from Novritsch and they... See more

I am not an Airsofter. I work in an industry that works outdoors in all weather, uses radios, carries a few essential tools. It is not the military. We regularly use chest packs for our radios and... See more

Great customer support, it does takes a bit to respond but they would definitely try to help you no matter what. Great price and fast shipping as well

We had an issue with our product and in my opinion Novritsch has Stellar Customer Service! They were so easy to work with, no hassle at all. Quickly responded, followed up and did everything to ensure... See more

Had a problem with a defective product from Novritsch and they quickly resolved the issue! The new mag I got works perfectly, thank you for the quick response and helpful customer service. Thanks Samu... See more

We always love all of our products but received a damaged scope that was promptly replaced. We had excellent communication and the replacement scope was in perfect condition. The process was seamless.... See more

Absolutely top-notch! Insane quality, lightning-fast delivery, and gear that feels truly battle-tested. Every item I’ve received from Novritsch exceeded my expectations. Highly recommend and proud... See more

Had an issue with a magazine leaking which was promptly solved by the customer support (Samuel). 10/10 customer service. They Sent me out a replacement valve and my problem was solved. Very polite and... See more

They sent a lot of "gifts" like stickers and all which is cool but I can´t give them a good review because the main product isn't as it is supposed to be. Prescription Glasses Compatible Goggles t... See more

The product is top notch, really with each generation they gets better. Customer service can handle even complicated situation in breeze . Im fully satisfied.

I am just amazed by the service provided by novritsch...I orderd very small items worth of around just 30 pounds from uk and shockingly it arrived here in uk within 4 days ..thats very amazing..... See more

Excellent service from Novritsch. They helped me with an issue on my SSP5 and allowed a free return for repair. The replica was fully serviced, lubricated and thoroughly tested. Very professional supp... See more

Had a busted SSP28 nozzle and a finicky HPA mag that were giving me headaches. they got me sorted out quick. Super chill, knew exactly what they were doing. Everything’s working flawlessly now and I’m... See more