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Rated 1 out of 5 stars

DO NOT ORDER FROM THIS WEBSITE. They will never send your order or provide a correct date when it will be sent. I ordered April 15 2026 and a month later nothing was sent. I sent multiple emails befor... See more

Rated 2 out of 5 stars

Issue with return service - do not purchase if you like to try multiple dresses or return as the return is in china and you will end up loosing money as when you ask them to return they offer you... See more

Company replied

Rated 1 out of 5 stars

SCAM. Ordered a dress from "Novodiva" site. Once it arrived, it looked nothing like the dress. They said the dress was "in good condition" and that they would take the dress back if I payed to... See more

Rated 2 out of 5 stars

1st order fair for price, not quite what it looked like in picture. 2nd order, we'll see? support and service sucks!! Slow ship!!

Company details


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1.4

Bad

TrustScore 1.5 out of 5

123 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I am so pissed I paid 65 dollars for…

I am so pissed I paid 65 dollars for the cutest set only to be very dissapointed by what I recieved . It is completely different than what I ordered, the fabric and colors are dramatically different than the pic. The set looked high end and deep rich colors . And I literally got flannel pjs. I AM SO ANNOYED !!!! I am never buying crap clothes of instagram ever again.

21 July 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company!!!

Do not buy from this company!!!
The items are cheap fabric, badly made and awful fit. Nothing like the advertising . They will constantly fob you off with ridiculous offers of $15 or their company policy is refund only if you send back to China!!

25 July 2025
Unprompted review
Rated 1 out of 5 stars

Really disappointed

Really disappointed. The items are made of poor-quality material. I’ve contacted them through Instagram and email, but their response is extremely slow. When they finally replied, they asked me to send photos and highlight the issue—even though I had already explained it was about the overall fabric quality, which can’t be fixed. I also informed them that I’m traveling and need to return the items, but received no response and no one came to collect the return.

15 July 2025
Unprompted review
Rated 1 out of 5 stars

The order I received looked nothing…

The order I received looked nothing like the picture. Material was cheap. I wish I had seen the reviews before ordering. I’ve emailed them and got no response. So I’ve lost money to these scammers. Don’t order from them!

10 July 2025
Unprompted review
Rated 1 out of 5 stars

Fraud company you’ll loose your money

This company is fraud. I ended up loosing around $400. They took forever to ship and I never received package nor did they helped or cared to figure out where the package got lost. They said to resent the package but never sent it. You’ll end up loosing your money.

2 January 2025
Unprompted review
Rated 1 out of 5 stars

Don’t buy from this band

Awful experience. Please do not shop here. The fabric is transparent, really cheap. I got two dresses from them managed to take one from them but wanted to return the other one cos it was really short but they will discourage refunds and will offer you $4 and told me keep the dress for dress I paid $60 for (which shows how cheap the garment actually is)
Wish I heard read their reviews here before buying

16 June 2025
Unprompted review
Rated 1 out of 5 stars

Very cheap quality a complete rip…

Very cheap quality a complete rip off.Doesnt allow you to leave a review on their website and instead offers you a 25 per cent discount for next purchase.product doesnt look like picture .The only way to communicate to them is via email.The dress is see through made of cheap fabric

10 June 2025
Unprompted review
Rated 1 out of 5 stars

Awful experience

Awful experience. Please do not shop here. The fabric is transparent, really cheap, but they will discourage refunds and will offer you $3band tell you to keep the dress. ,(which shows how cheap the garment actually is).
Then when you refuse based on your consumer rights, they tell you it's expensive to return to China (which it is) and offer you $5. I am not kidding.
Then when you insist that is not fair they say you must track the item, it costs way too much.
Then they tell you they never received the item and will not refund you.
Because it is international I can only track inside of Ireland.
Such a mistake ordering from here. Do not order from novodivo.
The only real outcome I will get is if I save someone else the misfortune I had.

3 June 2025
Unprompted review
Rated 1 out of 5 stars

The dress material was nice but what I…

The dress material was nice but what I got was not what it's shown on the picture. The dress is supposed to have a really low back and what I got was not that at all. The back was sawn to the top. Am I supposed to take it to alterations? It wasnt expensive but I'm not willing to pay an extra $50 to have it fixed. I wouldnt be writting this review it I was able to return it but you have to pay for returns back to China. NOT WORTH IT

19 May 2025
Unprompted review
Rated 1 out of 5 stars

its a complete and utter scam

I wrote a review on here after receiving a plastic dress that looks like a bin bag and they emailed me and said if they refunded me $15 would I take it down… I said yes hahah (was never going to delete it) and they said ‘ok refund processing delete please’ how are compans allowed to do this?

19 May 2025
Unprompted review
Rated 1 out of 5 stars

I wish I can read the reviews before I…

I wish I can read the reviews before I buy the items here.
DO NOT BUY the items on this website.The site is so big ,I buy size S but look like M. Then I want to return ,but they will offer refund $3 and just keep the item,or another choice is 25% discount next purchase,if return items- I must pay the fee .It is very expensive because they r from china
This is really SCAM.- the item is not quality and wrong size .When you buy it,it mean throwing money away,loosing money
Customer Service is so bad,I email to them ,3 days later to receive the reply
First time and last time - this company can’t develop,you just cheat the people only 1 time
You will close the door soon

6 May 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

I second the passive aggressive emails. I never received the item I ordered. SCAM. DO NOT order from them.

30 April 2025
Unprompted review
Rated 1 out of 5 stars

The ad of the skirt shows a beautiful…

The ad of the skirt shows a beautiful cotton fabric, what I’ve got is a horrible bathing suit fabric. But not only that, I notify them that I didn’t want the skirt before they’ve sent it but they sent it anyways. I didn’t check on time that it was a Chinese store, I will NEVER order clothes from these Chinese stores, this was my last lesson to learn that the picture is completely different from the item they send. Not anymore.

1 April 2025
Unprompted review
Novodiva logo

Reply from Novodiva

Hello,
We are very sorry for the inconvenience caused,Could you tell us your order No. or the Email address you registered in our store?Then We will help you resolve the problem,Thanks.

Rated 1 out of 5 stars

0 stars

0 stars. The items look NOTHING like the website. Had to pay return shipping to China...still waiting on refund!
Total scam site, items from amazon and sheen are WAY better.

4 March 2025
Unprompted review
Novodiva logo

Reply from Novodiva

Hello,
We are very sorry for the inconvenience caused. We will help you resolve the problem via the email.We have sent you an email and look forward to your reply,Thanks.

Rated 1 out of 5 stars

A complete scam

A complete scam. I received the wrong item and the client service refused to refund me or have it back, sending passive-aggressive emails in turn.
Never again

16 April 2025
Unprompted review
Novodiva logo

Reply from Novodiva

Hello,
We are very sorry for the inconvenience caused. We will help you resolve the problem via the email.We have sent you an email and look forward to your reply,Thanks.

Rated 1 out of 5 stars

HORRIBLE

i ordered a skirt and top 2/12/2025 for a trip i planned for 3/4/2025. when i had not received the order by 2/19/2025, i emailed them. was assured i would receive it in time for my trip. i received the order 4/3/2025. the product was cheaply made. HORRIBLE. Now i want to return...no response from them

4 March 2025
Unprompted review
Novodiva logo

Reply from Novodiva

Hello,
We are very sorry for the inconvenience caused,Could you tell us your order No. or the Email address you registered in our store?Then We will help you resolve the problem,Thanks.

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