Novated Lease Australia Reviews 

The process was straight-forward and well explained by Katie, always happy to take a call and work through things.

Mitch was fantastic in organising our lease. He was very timely and gave us many options through out. His customer service was of the highest standard. Highly recommend!

I recently completed a novated lease through Novated Lease Australia and couldn't be happier with the experience.

A special thank you to Elias Abdallah, who guided me through the entire process from start to finish. As this was my first novated lease, I had plenty of questions, and Elias was always responsive, professional, patient and incredibly helpful.

He kept me updated every step of the way, explained everything clearly, followed up when needed, and made what could have been a complicated process feel straightforward and stress-free.

The level of communication and customer service was outstanding, and I always felt confident that everything was progressing as it should.

I would happily recommend Novated Lease Australia and Elias to anyone considering a novated lease. Thank you for making the experience such a positive one!

I would like to thank Mitch Taylor from NLA for his outstanding service throughout my novated lease process.

Mitch worked extremely hard to find the best novated lease solution for my needs. He was professional, knowledgeable, and always willing to answer my questions. His communication was excellent, and he consistently followed up to ensure everything was progressing smoothly.

What impressed me most was his dedication and persistence in getting the deal over the line. He genuinely cared about achieving the best outcome for me and went above and beyond to make the process easy and stress-free.

I highly recommend Mitch Taylor and NLA to anyone considering a novated lease. Thank you, Mitch, for your exceptional customer service and commitment.

My lease agent Matt, was excellent to work with. He answered all my questions, responded quickly and was very easy to talk too. I highly recommend him!

I worked with Elias from NLA to sort out a lease on a new EV during peak oil crises - he was brilliant, ran smoothly, very knowledgeable, quick turn around. Strong recommend.

Jana was fantastic to deal with from start to finish. As this was my first novated lease, I had a lot of questions, and she was incredibly patient and clear throughout the whole process. Her communication was excellent, and she made what could have been confusing feel simple and straightforward. In the end, she helped me secure a great deal and save money. Highly recommend Jana and the team at Novated Lease Australia.

Daniel was an outstanding rep - he took the time to go through everything with us, he was available at all times and made the process smooth.

Hi,
The whole experience was extremely smooth with the help of Jana Mason as my novated lease specialist. Her assistance and responses were consistently prompt and extremely professional.

Daniel was really friendly and responsive to all my emails and phone calls. The whole leasing process was sorted out very efficiently and quickly.

I had a great experience with Daniel Curtis, my novated lease consultant. He was always pleasant to talk to and patiently explained all my questions and queries. The whole process felt very transparent. Overall, I’ve had a very positive experience so far and look forward to continued customer support throughout my leasing journey.

This is the first time I have dealt with Novated Lease Australia, and the service was exceptional. Matt S, was a pleasant and extremely responsive agent to deal with. He was clear and explained and made the process so easy step by step to go smoothly. Will definitely recommend NLA to my friends and family! Matt I can not Thank you enough and I appreciate the quality of service and support.

My experience with NLA has been fantastic, fast and friendly customer service and consistently went out of their way to exceed my expectations.

Our account rep Matt S, was helpful and patient with all the changes I made and questions I had throughout the process.

Wouldn't hesitate to use NLA again in future. Thanks again

Knowledgeable, understanding, compassionate, approachable, patience and very professional. These are the qualities that Andrew showed in all his dealings with me. He really helped me understand step by step how Novated Leased Australia worked and how it will benefit me. Andrew showed compassion and patience in the way he fought for me to get, not just what I wanted but also what I needed. He was also approachable in the way he made me feel comfortable to ask any questions, which contributed greatly to purchasing my first ever new car.
Thankyou Novated Lease Australia, and thankyou so much Andrew.
Ashley

I had a very good experience with Novated Lease Australia, Mitch is very supported though the whole time. Help me contact the dealer to confirm the status of the car while there’s high demand in EV.

I found Biagio an absolute pleasure to deal with throughout the whole process. He was always responsive, patient and helpful in helping me understand how the novated lease process worked. I also appreciated that he was never pushy and seemed to have my best interests in mind. I’d have no hesitation in recommending Biagio to anyone I come across looking at a novated lease.

Mitch at Novated Lease Australia got me a great deal, was efficient, professional and lovely to do business with. This is the second Novated Lease I've done with Mitch. Would highly recommend.

Such a positive experience. Mitch made this process very easy ,he guided me through everything I needed to do. Which was especially helpfully, as I’m not overly confident with the computer.

I was referred by a car dealer while searching for my perfect vehicle to Aaron Venema at Novated Leasing Australia, and he provided outstanding service from start to finish—always patient, informative, and willing to go the extra mile to answer all my questions.
As a first-time lease customer, I wasn’t sure what to expect, but Aaron made the entire experience smooth, stress-free, and easy to understand. His consistent support, professionalism, and responsiveness really stood out.
I genuinely couldn’t recommend Aaron and the team highly enough and will definitely be referring friends and family.

This is the first time I have dealt with Novated Lease Australia, and the service was exceptional. Mitch was a pleasant and extremely responsive agent to deal with. He was clear and concise in his advice without being pushy. Will definitely recommend NLA to my friends and family! Mitch - your a gun! Much appreciated the quality of service and support to get me in my new car so smooth and swiftly.