Never recieved the order
Never recieved the order. Still no refund. Its been on its way almost a month
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Never recieved the order. Still no refund. Its been on its way almost a month
Do not order from this company, unknowingly signed up to a monthly subscription, trying to cancel the monthly subscription their website brings up an ‘error’ message preventing you from cancelling your subscription.
I was scammed by this entity. I purchased 3 bottles of cypress oil on Aug 1st. This was order # 2404. Iwas charged via bank card. Never received my order or updates. Aug 28th I reach out regarding the order and they simply charge me a 2nd time. This time, order number 4742. Same product but now a 2nd order when I never received the first. When I reach out they claim I am attempting to scam them.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.