Novant 

Worst product experience ever! DON'T!

Fake drop-shipping company using AI generated images to sell the idea of a real store. Same stuff is sold on Temu

Awful the coat received looked nothing like the coat pictured too small very thin cheap cheap cheap yet cost me £76.00. Contacted seller 5 times no response very dissatisfied yet website states happy for refunds to be made within 30 days but will not tell me where to return contacting my bank to help as I am totally appaulled do not trust this supplier

I agree with all the other bad reviews.
The product quality is very poor, the sizing is totally inaccurate (compared with Australian & Euro standards), way too large. The jacket I ordered had no lining or pockets, inside or out. The company is misleading when implying its source. Novant will do anything they can to prevent returns or refund returned items.
All in all, a company to avoid like the plague. Be warned!

I would have chosen zero as I have a £68 cardigan that doesn’t fit and they promised a free replacement with no return of original product and now they won’t answer my emails. Been trying over 4 weeks to get sorted. DO NOT GO NEAR THEM

Scam - This is fraud pure and simple.

What I ordered and what was received were two different things - it was meant to be a Wool jumper but a plastic tshirt turned up. Contacted them the offered 10% off next purchase. This is a scam. - only fit for the bin. £60+ on what is basically crap - avoid like that plague. (China Based)

Dreadful customer experience. The clothes they sent were nothing like the pictures. They sent the wrong sizes and have adopted a returns policy that is modelled on ignoring its customers. Only a refund from Visa remedied the situation. AVOID

Did not deliver the ordered item. Instead received an inferior substitute

This store advertises itself as a high-quality European online store, but in reality it is a Chinese store. The products are really poor quality, and the pictures do not match reality. Returns and exchanges are almost impossible, because the return is directly to China, which you have to pay for yourself. The same products can be obtained directly from China for three times cheaper. BEWARE OF THIS STORE, IT IS A SCAM!

Terrible quality, nothing like the picture, arrived with a hole in it and they wouldn’t do a refund. Mae you return things to China at your cost even though there is nothing upfront to say they are in China. Had to raise a dispute with PayPal then only got 50% refund but I got fed up arguing with them. The top went into the bin

This is a criminal gang of scammers! Do not buy anything and report them to youtube! They do not have a shop in Europe, they send cheap items that has nothing to do with the pictures and send the wrong colour on top and then they send confusing emails and refuse to correct the purchase. Youtube should be pesecuted for allowing these scammers to go on advertising!

Customer support is the worse. The whole business is built on a lie. They pretend to be a French store, when in fact they are doing all their shipments from China. It is a nightmare to return something to them.

Avoid.Worst piece of clothing I have ever been sold. No relationship with image of the jacket in the pretend French website. An absolute scam

These reviews are correct. I only wish I had thought to check these revieews before I ordered. I ordered two coats and tried to stop the order the next day to no avail. I recived the coats, responded to their demands for pictures of the merchandise and suspected they were stalling until the 30 day limit had run out. Their website's claim of "easy returns" was obviously a false claim and will be reported to BBB. They delayed responses to my requests for return labels that I never received. They offer 10% and 20 % off. I repeatedly responded that I did not want the coats. I called American Express. They found an address to send back the coats but were themselved unsure if valid. I have not yet received a refund. American Express will follow through and put in a fraud report. DO NOT BUY FROM NOVANT FR.

This Novant.fr clothing are absolute cheap, badly sewn rags that are unfit for purpose. This rubbish is being marketed using false photos of clothes that looks nothing like what is received by the customer. Novant.fr shouldn’t be allowed to continue this false advertising cx deceptive marketing.

Do not buy scam
The cloths are bad quality and worth a couple of dollars ! I bought to shirts for 240$ worth about 10$ from Kmart !
I’m crushed what a waste of money

Terrible costumers service, I've never received my refund yet for a product that never had arrived, it's been more than a month since the purchase, but still cannot have my money back.

Total scam. Clothes which are substandard cone from China. Refuse to take them back I contacted PayPal and they eventually agreed to a refund but gave me a dummy address and item is being held at customs in China - so no clothing and no money !! PayPal weren’t much help either . STAY AWAY from the fake website

I am writing this review to help others avoid making the same mistake I did.

I ordered a men’s jacket from Novant that was advertised as a winter jacket, but the item I received was completely different — very thin, small, poor quality, and not suitable for winter at all.

The delivery was very late. When I contacted the company and provided photos and a video, they offered only a 10% refund or asked me to pay for expensive international return shipping, despite claiming on their website to be based in France and the Netherlands. Many reviews indicate the company actually ships from China.

This experience was extremely disappointing and misleading. Please read the reviews carefully before ordering — I wish I had done so.

This experience was extremely disappointing and misleading. The business practices feel unfair and deceptive, and I regret not checking the reviews earlier. I would not recommend this website.

PLEASE don't use this company they're an absolute CON!! The clothes are cheap Chinese items they're nothing like the pictures are advertised, I wanted to return my items, 1st of all it came with a return address to London then to be told no it's an Amsterdam address and finally I have to return it to China!! There's no labels in the clothing, I could go on, but AVOID this company at all costs.