We appreciated the quick and efficient service Antonio Gonzáles provided to us. He was very prompt in answering our questions and answered all questions to our satisfaction. This is our first tim... See more
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Review summary
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Novamar makes it so easy to buy and renew my auto policy. The online tool is great saving me time when renewal comes up and I can easily print a copy of my policy for my glove box. That being said, if... See more
I am a client of Novamar Insurance and they are very knowledgeable, helpful and efficient. Very very good customer service. Andrea was looking after my claim and she made sure I was notified in a time... See more
Launa Brockman was very easy to work with and very helpful, especially being able to speak English with her and her great southern accent! She’s very knowledgeable and helpful when it comes to our ins... See more
Company details
- Insurance Broker
- Auto Insurance Agency
- Health Insurance Agency
- Home Insurance Agency
- Liability Insurance Company
- Travel Insurance Company
Written by the company
Novamar Insurance Mexico / MGI Agente de Seguros, S.A. de C.V. is an all Lines Mexican Insurance Brokerage firm founded in 2009 and an affiliate company of Novamar Insurance Group, Inc. a US Insurance Brokerage company with a combined experience of more than 200 years in the insurance Industry. We work with the most established international and national insurance companies and have designed specific insurance products to meet our customers´ unique needs. Our corporate headquarters are located in Puerto Vallarta, with representation offices in Los Cabos, Cancún, San Miguel de Allende, Cancun, and Mexico City, providing nationwide coverage and personalized service. At Novamar Insurance Mexico a helpful bilingual team member is never far away. We are committed to designing and distributing insurance products to address the specific needs of our customers, leveraging high-end technology to deliver our products efficiently, while always providing the highest level of service. We partner with the leading insurance companies in both national and international markets, enabling us to offer innovative and highly competitive products. Our mission is to deliver expert advisory services and access to the best insurance solutions, at the most competitive price, backed by deep industry knowledge and a commitment to superior service quality.
Contact info
Av. Francisco Medina Ascencio No 3987-6 piso, Int. 604, Plaza Punta Banderas, Marina Vallarta., 48335, Puerto Vallarta, Mexico
- +52 (322) 297-6440
- info@novamar.net
- novamarinsurance.com.mx
4.9
Excellent
804 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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The process to initiate policy coverage…
The process to initiate policy coverage was quick and easy.
6 April 2026
Our agent was extremely helpful
Our agent was extremely helpful in designing the best policy for our needs.
8 April 2026
Great coverage and excellent customer…
Great coverage and excellent customer service. Renewing my policy took less than 1 minute
7 April 2026
Kristel was very helpful processing my…
Kristel was very helpful processing my renewal today.
Scarlett a Martinez also responded to me very quickly as well.
Great service!!
6 April 2026
Easy payment methond and advanced…
Easy payment methond and advanced notice of payment date.
2 April 2026
Sebastian is always very responsive to…
Sebastian is always very responsive to my needs give him a raise
2 April 2026
Seemless renewal over the phone
31 March 2026
Dale Was Outstanding
Dale, our agent was very thorough in explaining all of facets of the policies that he quoted and worked with us to help us understand what our choices were and why we should choose one. Very comprehensive discussion and great package choices.
30 March 2026
Extremely helpful and very responsive…
Extremely helpful and very responsive to my situation
27 March 2026
I like the new online payment system..
25 March 2026
Easy and great communication
24 March 2026
fast and easy to understand
fast and easy to understand, as well thorough. Very happy and would reccommend
26 March 2026
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