We appreciated the quick and efficient service Antonio Gonzáles provided to us. He was very prompt in answering our questions and answered all questions to our satisfaction. This is our first tim... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Insurance Broker
- Auto Insurance Agency
- Health Insurance Agency
- Home Insurance Agency
- Liability Insurance Company
- Travel Insurance Company
Written by the company
Novamar Insurance Mexico / MGI Agente de Seguros, S.A. de C.V. is an all Lines Mexican Insurance Brokerage firm founded in 2009 and an affiliate company of Novamar Insurance Group, Inc. a US Insurance Brokerage company with a combined experience of more than 200 years in the insurance Industry. We work with the most established international and national insurance companies and have designed specific insurance products to meet our customers´ unique needs. Our corporate headquarters are located in Puerto Vallarta, with representation offices in Los Cabos, Cancún, San Miguel de Allende, Cancun, and Mexico City, providing nationwide coverage and personalized service. At Novamar Insurance Mexico a helpful bilingual team member is never far away. We are committed to designing and distributing insurance products to address the specific needs of our customers, leveraging high-end technology to deliver our products efficiently, while always providing the highest level of service. We partner with the leading insurance companies in both national and international markets, enabling us to offer innovative and highly competitive products. Our mission is to deliver expert advisory services and access to the best insurance solutions, at the most competitive price, backed by deep industry knowledge and a commitment to superior service quality.
Contact info
Av. Francisco Medina Ascencio No 3987-6 piso, Int. 604, Plaza Punta Banderas, Marina Vallarta., 48335, Puerto Vallarta, Mexico
- +52 (322) 297-6440
- info@novamar.net
- novamarinsurance.com.mx
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and easy from outside of Mexico!
This is a very well organized and easy to use page; especially for us older folks!!! We appreciate the help we always get from your staff if we have any concerns! Quick and easy from outside of Mexico!!
Mexican Auto Insurance made easy!
I've had my auto policy with Novamar for several years now. They've been great, as far as renewals. They clearly explained my options, giving me quotes from several companies, and are available when I need them! Friendly, prompt service.
Very satisfied
This is my 4th year renewing my motorcycle insurance with Novamar. They offer the most competitive and comprehensive insurance at an unbeatable premium. Customer service is always excellent.
Terrible company supposed to be Mexican…
Terrible company supposed to be Mexican but charge in US dollars.
No contact from any human to review the policy.
I believe I am under injured for replacement cost.
Always connect with me early to make…
Always connect with me early to make sure I am on time with my renewal. Easy to renew
The person who was helping me was very…
The person who was helping me was very patient in walking me through how to add earthquake and huricane insurance. :)
The communication is excellent and fast.
Novamar is a great brokerage.
Novamar is great to deal with and prices are very competitive. The agents are excellent and knowledgable and willing to do what they can to make you statisfied.
The online renewal process was clearly…
The online renewal process was clearly written, straight forward and quick to complete.
I would normally give a higher rating…
I would normally give a higher rating but I left 2 messages and no one called me back. I did reach the Novamar representative on the third attempt and the change I requested on my renewal was completed quickly and proficiently.
I always have a great experience when…
I always have a great experience when dealing with Novamar. People are helpful and professional
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
