I used Nova for the sale of my mums house and can highly recommend them. Although we had a short chain we had complexities of acting under a power of attorney, some outstanding changes with the lan... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Rajitha and Sadham both worked to give weekly updates, answering extra questions in a timely fashion and giving updates as and when they occurred. When Rajitha was on holiday he had someone continue... See more
Company replied
We used Nova legal for our selling & purchasing properties . They were great from start to finish kept us updated as much as possible. They explained in much details as possible things highlighted in... See more
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We used Nova as first time buyers and they were fantastic. Our purchase was handled by Sumaiya Shabdeen and Zahra Mamon who were excellent in helping us navigate a situation that was completely new to... See more
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Company details
Written by the company
Nova specialises in fast, transparent conveyancing, partnering closely with estate agents and brokers to deliver a seamless property-moving experience for clients. With a track record of award-winning service, Nova stands out for its exceptional speed, dedicated relationship management, and 24/7 tracking throughout the transaction.
Contact info
Oriel House, 26, The Quadrant, TW9 1DL, Richmond, United Kingdom
- 020 3861 0504
- novalegal.co.uk
4.8
Excellent
468 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Easy, clear and full communication
Easy, clear and full communication throughout - Noor and Shovana were really helpful! Good value too...
12 June 2026
Unprompted review
Reply from Nova
Dear Charlotte,
Thank you so much for taking the time to share your feedback. We’re really pleased to hear that Nova were able to provide clear and consistent communication throughout your experience.
It’s great to know that Noor and Shovana were so helpful and made the process smooth for you. We’re also glad to hear you felt our service was good value.
We truly appreciate your kind words and will be sure to pass your feedback on to the team.
Kind regards,
Aamirah
Team NOVA
Excellent service from Nova
Excellent service from Nova. Aaqib Mohammed (Conveyancer) and Hanaan Rizwaan (Account Manager) were patient, efficient, and kept me regularly updated throughout the process, making what is often a stressful experience feel easy. They responded promptly to any questions, and the online portal was fantastic for tracking progress. My conveyancing was completed in just 7 weeks (9 weeks from mortgage offer to completion), which exceeded my expectations. I would highly recommend them and the team at Nova.
12 June 2026
Unprompted review
Reply from Nova
Hi Shaneka,
Thank you for taking the time to share such a wonderful review. We’re delighted to hear that you had a positive experience with our service.
Aaqib and Hanaan will be especially pleased to know their support, efficiency, and communication made the process smoother and less stressful for you. It’s great to hear that the updates and online portal helped you stay informed every step of the way, and that we were able to exceed your expectations with the completion timeline.
We truly appreciate your recommendation and are grateful for the opportunity to have assisted you.
Wishing you all the best in your new home!
Kind regards,
Anjalee
Team NOVA
Nova were excellent in dealing with the…
Nova were excellent in dealing with the sale of my home, sharmilla, and shovana were fantastic when I needed to ask questions, both extremely helpful, I recommend nova to everyone.
6 January 2026
Unprompted review
Reply from Nova
Hi Paul,
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that you were happy with the service provided during the sale of your home.
Sharmilla and Shovana will be especially pleased to hear your feedback, they always strive to support our clients every step of the way.
It was a pleasure working with you, and we truly appreciate your recommendation.
Wishing you all the best for the future!
Kind regards,
Anjalee
Team NOVA
Sumaiya and Aaqib were exceptional
Sumaiya and Aaqib were exceptional. Very clear, helpful and knowledgeable, answered my every question and kept me updated every step of the way. I would definitely highly recommend.
29 May 2026
Unprompted review
Reply from Nova
Dear Maddie,
Thank you very much for your wonderful feedback.
We are delighted to hear that Sumaiya and Aaqib provided you with such exceptional service throughout your transaction. It is especially pleasing to know that their clear communication, helpful approach, and expertise ensured you felt informed and supported at every stage.
Your kind words and recommendation will be shared with them, as we know they will greatly appreciate your recognition.
Thank you for choosing Nova.
Kind regards,
Anjalee
Team NOVA
Caring and tenacious
We are so so grateful for the hard work of Sumaiya Shabdeen and Hema Valand in managing our purchase. Things were not straightforward with our chain but Sumaiya kept us continuously updated and she and Hema were tenacious in ensuring our purchase went through. Thank you!
11 June 2026
Unprompted review
Reply from Nova
Dear Kathryn,
Thank you very much for your wonderful feedback.
We are delighted to hear that Sumaiya and Hema were able to support you so effectively throughout your purchase, especially given the complexities involved within your chain. It is particularly pleasing to know that their dedication, persistence, and regular communication helped ensure a successful outcome.
Your kind words will be shared with them, as we know they will greatly appreciate your recognition.
Congratulations on your new home, and thank you for choosing Nova.
Kind regards,
Anjalee
Team NOVA
Excellent work
Excellent work, great team, very good communication.
Thank you for your excellent work
28 May 2026
Reply from Nova
Dear Anna,
Thank you very much for your kind feedback.
We are delighted to hear that you had such a positive experience and that you found the team’s communication and service to be excellent.
Your kind words are greatly appreciated and will be shared with the team.
Thank you for choosing Nova.
Kind regards,
Anjalee
Team NOVA
Exceptional Service from Start to Finish!
Michelle and Imaadh at Nova Legal were absolutely brilliant from start to finish. Despite a very challenging property sale transaction, their dedication, transparency, and ongoing support got everything successfully over the line. Highly recommend their professional conveyancing services!
20 May 2026
Unprompted review
Reply from Nova
Dear Sean,
Thank you very much for your fantastic feedback.
We are delighted to hear that Michelle and Imaadh provided you with such exceptional service throughout your transaction. It is especially pleasing to know that their dedication, transparency, and support helped navigate what sounds like a challenging process and bring it to a successful conclusion.
Your kind words will be shared with them, as we know they will greatly appreciate your recognition.
Thank you for your recommendation and for choosing Nova Legal.
Kind regards,
Anjalee
Team NOVA
I honestly can not thank Sumaiya…
I honestly can not thank Sumaiya Shabdeen) and (Kavindya Ratnadasa enough, they were on the ball with everything worked fast- so fast that it only took 7 weeks from putting an offer in on a house to getting the keys. They kept me updated throughout the whole process. I would definitely recommend them
29 May 2026
Unprompted review
Reply from Nova
Dear Client,
Thank you very much for your wonderful feedback.
We are delighted to hear that Sumaiya and Kavindya provided you with such efficient and proactive support throughout your transaction. It is especially pleasing to know that their dedication and responsiveness helped you complete your purchase in such a short timeframe.
Your kind words and recommendation will be shared with them, as we know they will greatly appreciate your recognition.
Congratulations on your new home, and thank you for choosing Nova Legal.
Kind regards,
Anjalee
Team NOVA
Nova helped us to get through all…
Nova helped us to get through all processes for buying our dream house. They were very friendly, helpful and polite professionals.
5 May 2026
Unprompted review
Reply from Nova
Dear Virginia,
Thank you very much for your kind feedback.
We are delighted to hear that Nova was able to support you throughout the process of purchasing your dream home. It is especially pleasing to know that you found the team friendly, helpful, and professional.
Your comments are greatly appreciated and will be shared with the team.
Congratulations on your new home, and thank you for choosing Nova Legal.
Kind regards,
Anjalee
Team NOVA
Excellent team
Excellent team. Have bad experience with previous solicitors. Was very worried to deal with new ones.
Nova team give me lots of support and manage my case very well
Thank you very much
29 May 2026
Unprompted review
Reply from Nova
Dear Anna,
Thank you very much for your kind feedback.
We are delighted to hear that you had a positive experience with our team, particularly after your previous concerns. It is especially reassuring to know that the support you received helped ease your worries and that your case was managed well throughout.
Your comments are greatly appreciated and will be shared with the team.
Thank you for choosing Nova Legal.
Kind regards,
Anjalee
Team NOVA
Umar and Nishanth
Umar and Nishanth
Thanks so much for all your hard work. Always there for me when I needed advice. So professional and knowledgeable.
6 June 2026
Unprompted review
Reply from Nova
Dear Gina,
Thank you for your kind feedback and for taking the time to share your experience.
We are delighted to hear that Umar and Nishanth were able to support you throughout your journey with their professionalism and knowledge. Being available when our clients need guidance is something we truly value, and it’s great to know they made a positive difference.
Your appreciation means a lot to the team. Wishing you all the very best for the future!
Kind regards,
Kavindi
Team NOVA
Excellent experience with outstanding…
Excellent experience with outstanding support, a seamless and smooth process from start to finish with tracking of every detail. I highly recommend their services to anyone looking for reliable conveyancing.
5 June 2026
Unprompted review
Reply from Nova
Dear Priya,
Thank you for your excellent review and for taking the time to share your experience.
We are delighted to hear that you found the process seamless and well supported from start to finish. Providing a smooth and transparent service, with clear tracking and attention to detail, is something we always strive for.
Your recommendation means a great deal to us, and we truly appreciate your kind words.
Wishing you all the very best for the future.
Kind regards,
Kavindi
Team NOVA
I can confidently say the smoothest…
I can confidently say the smoothest transition by far (as someone who has done this process a good few times before).
I will have to thank Ashen and Umar who made this transition so smooth and easy.
The information, the communication and professionalism was at its best.
Thanks Umar Thanks Ashen
To show my appreciation and trust i am currently in process of purchasing my next property with Nova and Ashen and Umar as my case handlers
Best wishes Andrea Elezi
2 June 2026
Unprompted review
Reply from Nova
Dear Andrea,
Thank you for your fantastic feedback! We’re delighted to hear that Ashen and Umar made the process so smooth and straightforward for you. It's great to know their communication, professionalism, and support made such a positive impression.
We truly appreciate your continued trust in NOVA and are thrilled to be assisting you with your next property purchase.
Kind regards,
Thilan
Team NOVA
Nova legal have been excellent in…
Nova legal have been excellent in helping us through the process of selling our house. We came up against many obstacles, all of which they helped us to navigate and Asjaadh and Sayuni always kept us, up to date and informed on everything that was happening.
29 May 2026
Unprompted review
Reply from Nova
Dear Mark,
Thank you so much for your kind feedback! We’re delighted to hear that you had such a positive experience with Nova Legal, especially when navigating the challenges along the way. It’s great to know that Asjaadh and Sayuni kept you well informed and supported throughout the process.
Wishing you all the best for the future,
Kind regards,
Insaf
Team NOVA
Sometimes difficult to see a complex situation from their perspective, but will get it over the line.
Shaahid Sheriff once becoming involved in the selling of my property was very understanding and supportive to get it over the line.
29 May 2026
Unprompted review
Reply from Nova
Dear Tom,
Thank you for your honest feedback, we really appreciate you taking the time to share your experience.
We understand that some aspects of the process can feel complex, and it’s reassuring to hear that once Shaahid became involved, he was able to provide the understanding and support needed to help bring things over the line. That steady guidance can make all the difference.
We’re grateful for your recognition and pleased we could assist in getting things completed.
Kind regards,
Insaf
Team NOVA
Fantastic service from start to finish
Fantastic service from start to finish. Sumaiya Shabdeen and Hema Valand handled everything efficiently and kept me updated at every stage. Couldn’t have asked for a better team.
26 May 2026
Unprompted review
Reply from Nova
Dear Ross,
Thank you for your kind words, we truly appreciate your feedback.
It’s fantastic to hear that Sumaiya and Hema delivered a smooth service from start to finish and kept you well informed throughout. Providing clear communication and efficiency at every stage is something we take great pride in.
We’re delighted you had such a positive experience with the team.
Kind regards,
Insaf
Team NOVA
We have completed today
We have completed today, our experience has been extremely positive from start to finish, a trouble free process for which we are truly grateful for to Nova legal in particular Umar Safras and Michael Thuraiappah . We have been kept fully informed throughout and would gladly recommend.
29 May 2026
Unprompted review
Reply from Nova
Dear Bob,
Thank you for your lovely feedback, and congratulations on your completion.
We’re so pleased to hear your experience was smooth and trouble-free from start to finish. Umar and Michael will be delighted to know their communication and support made such a positive difference throughout the process.
Your recommendation means a great deal to us.
Kind regards,
Insaf
Team NOVA
I had 2 flats with nova
I had 2 flats with nova. I requested nova for the 2nd flat when the first sales went through.
Imaadh and nathasha were great and easy to talk to.
29 May 2026
Unprompted review
Reply from Nova
Dear Hassan,
Thank you for your continued trust in us, it really means a lot.
We’re delighted you chose NOVA again for your second property, and that Imaadh and Nathasha made the process straightforward and easy to navigate. Building lasting relationships with our clients is something we truly value.
We look forward to assisting you again in the future.
Kind regards,
Insaf
Team NOVA
I would like to thank Sumaiya and…
I would like to thank Sumaiya and Kavindya for their professional conveyancing. They have kept me informed throughout the home buying process and progressed very quickly achieving completion in 10weeks.
29 May 2026
Unprompted review
Reply from Nova
Dear Chris,
Thank you for your kind feedback, we truly appreciate it.
It’s great to hear that Sumaiya and Kavindya kept you well informed throughout and helped achieve a swift completion in just 10 weeks. Clear communication and efficiency are exactly what we aim to deliver.
We’re so pleased everything came together so smoothly for you.
Kind regards,
Insaf
Team NOVA
Asjaadh and Michelle
Asjaadh and Michelle, Thank you for your support, guidance and making this milestone come true, like everyone, you guys kept us informed about what's happening next, by giving clear instructions and guidance towards achieving our goals. We are really happy with your work. Thanks so much once again.
29 May 2026
Unprompted review
Reply from Nova
Dear Pascoal,
Thank you for your thoughtful feedback, we really appreciate your kind words.
We’re so pleased that Asjaadh and Michelle were able to provide clear guidance and consistent support throughout your journey. Helping our clients reach such important milestones is exactly what drives us.
It’s wonderful to hear how happy you are with the service you received.
Kind regards,
Insaf
Team NOVA
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