Nova Financial Group Reviews 48

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Poor show - no clue - I am still with them - dont know how much longer I have to suffer - AVOID!!!!!!! Unfortunately 1 is the lowest it can go. Now wait for explanation coming up...........

Company replied

Rated 1 out of 5 stars

WARNING!!!!!!! They advised me to invest in a dodgy property development which went bust. I would advise you to stay well away from this company.

Company replied

Rated 4 out of 5 stars

Established property company led by Paul Mahoney. Structures and helps build your property business. Does the whole package of sourcing, packaging and purchasing. Paul himself is very hands on and... See more

Company replied

Rated 1 out of 5 stars

Either Nova was incapable to perform any basic due diligence or they intentionally convinced us to pay our savings to the big scammers in Liverpool. At the time when Nova misled us into investing w... See more

Company replied

Company details

  1. Investment Service

Information provided by various external sources

Nova Financial is a privately owned and independent property advisory company. We specialise in assisting clients to identify the most suitable property investments for their specific personal situation based upon their goals and preferences. We offer a whole of UK approach to ensure full scope of the market and we can assist clients to source, finance and let their investment to ensure they achieve their lifestyle and financial goals. To find out more about buy to let property investment and Nova Financial's New Approach, email info@nova.financial or visit our website at www.nova.financial


Contact info

1.6

Bad

TrustScore 1.5 out of 5

48 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

So happy with Nova's service

I met Joseph from Nova Financial at an investment event late last year and arranged a consultation. The meeting was extensive, he covered off on our finances/income etc. and what is the reason we were investing in the first place. We had actually been researching how to invest in property for about 12 months so it was very helpful to get some balanced advice on different strategies. We have now exchanged contracts on our first buy to let property and are also reviewing our mortgage. We couldn’t be happier with the service provided by Joseph the team at Nova! Definitely recommend!

18 March 2020
Unprompted review
Nova Financial Group logo

Reply from Nova Financial Group

Hi Dora
It was a pleasure working with you and we look forward to a continued prosperous working relationship.
Thanks
Paul Mahoney
Founder & Managing Director
Nova Financial Group

Rated 4 out of 5 stars

Established property company for off plan

Established property company led by Paul Mahoney. Structures and helps build your property business. Does the whole package of sourcing, packaging and purchasing. Paul himself is very hands on and approachable.

The head office is in London and they also could arrange mortgages and sort out the legal work required. No charge or fees to investors, their income is from developers they help sell the properties.

Only down side is they only work with off plan properties. If you are looking to build a portfolio of new built off plan properties, they are the specialist.

11 February 2020
Unprompted review
Nova Financial Group logo

Reply from Nova Financial Group

Thanks for your kind words.
Just to clarify for the purpose of others, we don't just do off-plan. We like it in the right circumstances as it allows us to leverage our buying power and position our clients in the best high-quality properties in a development at the right price but we also source completed new build properties and second-hand properties, if suitable for a client's situation.

Rated 5 out of 5 stars

Nova Intro w/ Karolina Bersadska

Had intro meeting with Karolina - was v impressed by her patience, thoroughness, and clarity of explanation, as well as by the company’s pragmatic approach in general. Would highly recommend based impression so far.

13 January 2020
Unprompted review
Rated 5 out of 5 stars

Working with Saied Ansari at Nova…

Working with Saied Ansari at Nova Financial Group was a great experience. He was detail-oriented, fast, efficient, extremely professional and incredibly well informed. I went away with the feeling that they were with me all the way. These are the reasons why with great confidence I went with Saied and Nova financial. Thank you. I can't recommend Saied and Nova Financial Group enough.

18 December 2019
Unprompted review
Rated 3 out of 5 stars

Professional ¦ Helpful ¦ Transparent - Overall Average Quality of Service

Updated Review -
3 years after my initial engagement with Nova, I have gone through the full cycle of purchasing a BTL property they recommended and used their additional paid services (furniture pack sourcing, snagging, mortgage broker, fully managed property management). The original review below still stands from the level of confidence provided in the investment recommended point of view, Saeid had continued to make himself available and assisted were possible. Unfortunately, it's in the after sales & additional services offered by Nova in which issues started to crop up. Furnishing the property with cheaper quality than was agreed which was only noted when I highlighted this on my visit and was upgraded over 6 months later. Sub-par snagging service in which existing issues kept on getting missed during the 1 year that Nova managed my property - I eventually resolved all remaining snags myself by liaising with the developer. My experience with the mortgage broker team was initially quite bad with unsuitable products being recommended, however this is partially down to 1 individual who left Nova shortly after. It was then picked up by Joseph Hegarty who did a great job at getting the mortgage offer on time for completion - considering also it was during complicated Covid times. The biggest challenge though was experienced during the year that Nova fully managed my property, it was rented out to tenants who damaged the property in its first year as a new build - by the end I had to request that most of the property be repainted, carpets and flooring needed replacing as they were damaged through negligent use & parties being held by tenants. This was contrary to what was agreed in terms of renting to professional tenants. In the end, I decided to get my property managed by another estate agency which is very well reviewed, achieved higher rental yield and at lower fees. I wanted to update this review to provide a holistic view of how my experience with Nova developed with respect to all the services they provide from start to finish. For a fully managed service, it required a lot of involvement from my end to achieve the excellent quality management I had expected. I think in this respect Nova is still a young company which is developing and as per my feedback, trying to provide all services without adequate resources, resulted in an average service overall.

Original Review - 16/11/2019
I have invested in my first Buy to Let property with Nova about 7 months ago and have been very impressed with the professional manner & time dedicated throughout the process. Being my first property investment I had many questions which Saeid and the team made sure I understood and that i was confident about the reasoning behind the chosen investment. The best investment strategy was recommended to me after discussing my financial goals. Working with Nova has also been an education for me to get a better understanding of a market which has become quite complex. Last but not least, whenever I asked for the detail behind the numbers, they were always willing to share information which I felt would help me make a decision. I would definitely recommend Nova to anyone who is looking to deploy their funds into property investments with a sense of serenity. Looking forward to work with Nova again in the near future.

16 November 2019
Unprompted review
Rated 5 out of 5 stars

I arranged to meet with Joseph from…

I arranged to meet with Joseph from Nova to see what my options would be for buying a second property. We met at their office and went over everything to do with the finances of our family and what we are looking for from an investment. I was eye-opening and I am happy to say that he was able to help us invest in two buy to let properties. I feel I should have done this years ago.

11 September 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service!
Nova guided me through buying my first buy to let property and really made me feel at ease throughout the process. Kaz Topham was my client adviser during the process and was fantastic. Kaz and the rest of the team clearly explained and advised through each step making a big and somewhat daunting task far more manageable. All their advise was in line with the research I had done into property investing as well as providing far more in depth information. Best of all all of their advice was tailored to my own individual needs and personal circumstances. I am looking forward to doing more business with Nova in the future and would highly recommend them to anyone looking to invest in property.

15 July 2019
Unprompted review
Rated 5 out of 5 stars

5 stars. Amazing and thank you.

It's one of those places where you always ask yourself after "Why didn't I do this years ago".

The company has gone above and beyond expectations and made this experience one to enjoy. Certainly be using Nova again and again.

28 June 2019
Unprompted review
Rated 5 out of 5 stars

Joseph and Nova

Joseph has been friendly and a good listener as to what we want and answering all our queries... hopefully, the beginning of a long relationship. Ruth

25 June 2019
Unprompted review
Rated 5 out of 5 stars

A fantastic company to work with!

It’s been fantastic working with Paul Mahoney and Nova, they are extremely knowledgable and highly ethical. A great company to do business with.

14 May 2019
Unprompted review
Nova Financial Group logo

Reply from Nova Financial Group

Thanks Nic
Always a pleasure working with you!

Rated 5 out of 5 stars

We have recently done business with…

We have recently done business with Paul at Nova Financial, highly recommend. Very professional and pleasure to work with.
Bailey - Whole In one Golf

14 May 2019
Unprompted review
Nova Financial Group logo

Reply from Nova Financial Group

Thanks Bailey
Was a pleasure doing business with you too!

Rated 5 out of 5 stars

Good for any stage of property investment

The team at Nova Financial were efficient, competent and professional. Nova Financial is a company that is dedicated to helping people from all walks of life with property investment and are an invaluable company to work with, whether you are someone who is looking to get into property investment or are an experienced property investor with a portfolio of properties. Not only do they give you advice and help you step by step through the different processes, they can also offer different services related to property like advising and arranging finance. They even provide webinars and articles to help educate people who would like to learn more about property investment.

If you are interested in this company, I highly recommend that you go to see them at one of the many property events they attend and give talks at. In particular, I would advise you to look out for Saied Ansari, who is very experienced and always makes time to help whenever you have questions.

2 May 2019
Unprompted review
Nova Financial Group logo

Reply from Nova Financial Group

Hi Rhianna
Thank you for your kind review, we've really enjoyed working with you also!
See you again soon
From all the team at Nova

Rated 5 out of 5 stars

Great company to work with.

Great company to work with.

Always assisting clients and advising them on what investment makes sense for them. The advisers are always going above and beyond to help clients.

1 November 2018
Unprompted review
Nova Financial Group logo

Reply from Nova Financial Group

Hi John
Thank you for your kind review, we've really enjoyed working with you also!
See you again soon
From all the team at Nova

Rated 5 out of 5 stars

Nova Financial Review

I came across Nova Financial when I attended the National Landlord show at the London Olympia. I found them to be honest and informative and answered all my questions in full. The client advisor, Chris Downe’s is always available and continually answers any questions in a timely manor. Jay Nandha

5 October 2018
Unprompted review
Nova Financial Group logo

Reply from Nova Financial Group

Hi Jeetendra
Thank you for your kind review, we've really enjoyed working with you also!
See you again soon
From all the team at Nova

Rated 5 out of 5 stars

I’ve used Nova Financial for advice on property investment

I’ve used Nova Financial for advice on buy to let property purchases a few times now and have found them (specifically Sam and Paul) to be very customer focused and invaluable in supporting investment decisions without utilising hard sell tactics. A definite viable solution for the hands off, passive investor.

25 January 2018
Unprompted review
Nova Financial Group logo

Reply from Nova Financial Group

Hi Steve
Thank you for your kind review, we've really enjoyed working with you also!
See you again soon
From all the team at Nova

Rated 5 out of 5 stars

Nova gets the job done.

Nova listened to our investment requirements and found us what we were looking for. They were professional throughout the process providing sufficient down to earth information, keen but without being pushy and got the job done. Well done Nova. We would be happy to recommend them and have done so to our own adult children.

31 July 2017
Unprompted review
Nova Financial Group logo

Reply from Nova Financial Group

Hi Mike
Thanks for your very kind review.
We also enjoyed working with you and look forward to assisting more in future.
From all the team at Nova

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