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Notino Reviews 

999
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products, including items difficult to find, and appreciate the good descriptions. Many people appreciate the competitive prices, often lower than local stores, and frequently highlight the fast, reliable, and well-packed delivery service. The ordering process and website user experience are generally described as easy and straightforward. However, some customers noted disappointment when promised bonuses or free gifts did not arrive, with information about such promotions sometimes lacking or gifts quietly removed after purchase.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting a good choice and huge variety of products,... See more

Price

Consumers find prices to be very positive, often noting they are lower than elsewhere and customer-friendly,... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Order

Reviewers highlight positive aspects of order, noting that placing an order is generally easy and... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and navigation of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Completely wrong comment by Trustpilot which I am editing now. What I wrote was no Chanel (powder) number 20 available at Kaubamaja or Stockmann in Tallinn, Estonia (they have Chanel products of cours... See more

Rated 5 out of 5 stars

Always a pleasure to browse notino, find great products with description and then receive your order promptly. Easy to make an order. Promocodes are also always good and motivating) It is nice that I... See more

Rated 5 out of 5 stars

As I wrote in a previous feedback immediately after getting this Chanel powder, colour no. 20, I was happy that Notino could deliver it in Estonia, because neither Kaubamaja or Stockmann had it, they... See more

Rated 5 out of 5 stars

Transparent prices. Might be actually true. I would love to CHANGE order before it is shipped, though it is possible to cancel and redo the same order with additional products

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

999 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(999)

214 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

Recieved a damaged package (defective) product

Recieved a damaged package product - the shampoo bottle was leaking.
Because the shampoo container was with the pump, that means it must have been opened (and then closed again) by someone already before it was packed and shipped out. This means the product package was already damaged before shipping my order.

A defective products (that incl. damaged packaging) may only be sold at a discounted price. Because I had paid the full price for this product I contacted Notinos customer service about the issue, and they offered to me a 4€ discount FROM MY NEXT ORDER (the shipping even costs more than that). I cannot help it, but I'm bit dissapointed.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

I like trying new products and you can…

I like trying new products and you can do it at a nice low price. I have already discovered many exciting products this way. The goods arrive quickly enough and so far there have been no problems with the orders. I recommend it to everyone.

6 May 2025
Unprompted review

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