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NotaryPro Reviews 9,592

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TrustScore 5 out of 5

4.8

Notary Public
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and ease of use, often highlighting the quick and smooth process for notarizing documents remotely. Many people appreciate the friendly, patient, and helpful staff, noting their professionalism and ability to make the experience stress-free. The customer service is frequently described as excellent, with fast response times and a straightforward approach that saves users time. However, some customers were dissatisfied with issues related to clarity on fees and service eligibility, particularly concerning documents not suitable for remote notarization. A few reviewers also mentioned difficulties with technical issues, poor audio quality during sessions, or extended wait times for support.

What people talk about most

Service

Consumers generally express satisfaction with the service, highlighting its convenience, speed, and... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the process... See more

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the staff for being... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness, patience,... See more

Response time

People report positive experiences with response times. Customers frequently praise the quick and welcoming... See more

Based on these reviews

Rated 5 out of 5 stars

Ms. Wang is very helpful. She assisted with a technical issue with great patience. When we realized the wrong paper had been signed, she provided additional support without making me worry about extra... See more

Company replied

Rated 5 out of 5 stars

Notary Pro clearly communicated what would be required for the meeting and what to do and not to do. The process went very smooth and it was nice to do it all from our living room and still feel conf... See more

Rated 5 out of 5 stars

Except for the little wait time, everything went smooth and fast. The agent who took our case was so nice and patient with us. So grateful for this platform, we were able to get our urgent notary need... See more

Company replied

Rated 5 out of 5 stars

Super Easy Staff was really friendly and nice, service was simple and my files returned in minutes fully signed. Absolutely perfect experience. Wait time wasn't too long when picking to do it ins... See more

Company replied

Company details

  1. Notary Public
  2. Commissioner for Oaths
  3. Legal Services

Written by the company

Convenient online appointment booking with flexible evening and weekend hours. We make it easy to find a notary, at times that work for you.

Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Another terrible company they use…

Another terrible company they use online notaries from God knows where. I did this for SEEL and I am still do not have my refund. It is now April 17, 2026 and I did this on 4-7-26. It is just a scam to make money off of Americans.

7 April 2026
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Reply from NotaryPro

Hi Amanda,

Thank you for your feedback—we’re sorry to hear about your frustration with this experience.

We want to clarify that NotaryPro is not affiliated with SEEL’s refund process or their service outcomes. We are a third-party notary provider that SEEL has contracted solely to complete the required commissioning of client declarations. Our role is limited to verifying identification and witnessing document signing to ensure it meets legal requirements.

We understand how disappointing it must be not to have your refund yet, and we’re sorry that your experience with SEEL has not gone as expected. For updates regarding your refund, we recommend reaching out directly to SEEL’s support team, as they are best positioned to assist you further.

If you have any questions about the notary service portion of your appointment, we’re always happy to help.

Best,
Candice W
Online Operations Manager

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