I cannot tell you enough about how helpful, patient, and kind Keyarrow D. was as my notary for power of attorney for my mother. My father passed away two days ago, my mom is also currently in hospita... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This service is great! Notaries are friendly and helpful. Flat fee of $25 for multiple documents. Much better than Proof/Notarize. I've had nothing but trouble with that other company, especially... See more
Company replied
I’ve spent three days trying to figure out how to complete my notary. It took less than 15 minutes from the time I found NotaryLive’s website to completing the task. The steps were easily explained, I... See more
Company replied
I needed a notary signature to request some copies of legal records and got directed to this site. It was surprisingly great! Kaya Thompson was very kind and polite, and amazingly efficient. The instr... See more
Company replied
Company details
Written by the company
NotaryLive is a Remote Online Notary (RON) platform. Notarize documents from the comfort of your own home using a desktop or mobile device through our secure online portal.
Contact info
United States
- support@notarylive.com
- notarylive.com
4.8
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Kaya Thompson was awesome
Kaya Thompson was awesome. The Web Site was a bit unfriendly. Remember when designing a Web page you must deal with not only the young, born with a computer in their hand but also those of use that need instruction.
I made it through the process, WooRah. Kaya made everything better when I finally got to her. Thank you
19 February 2026
Unprompted review
Reply from NotaryLive
Thank you for the "WooRah" and for highlighting Kaya’s awesome support! Your feedback is invaluable in helping us bridge that gap!
VERY EASY TO USE AND FRIENDLY STAFF…
VERY EASY TO USE AND FRIENDLY STAFF WITH AWESOME CUSTOMER SERVICE
19 February 2026
Unprompted review
Reply from NotaryLive
Thank you for sharing!
the best notary EVER!!!!!!!!!!!!
the best notary EVER!!!!!!!!!!!!
got a full refund for mistaking the address, unbelieveble!
best customer service
19 February 2026
Unprompted review
Reply from NotaryLive
Glad we could help!
Reply from NotaryLive
Thank you for taking the time to leave a review!
Seamless and easy to follow!
The website is so easy to maneuver, and directions are clear and concise. The Notary was very pleasant to talk to and guided us through the process in 5 minutes. I will definitely use this service again.
18 February 2026
Unprompted review
Reply from NotaryLive
We’re thrilled to hear you had such a seamless experience! It’s great to know our website felt intuitive and that your Notary could guide you through so efficiently.
GREAT service and I will use them again.
Ms. Annette was very friendly and efficient. Thanks again.
18 February 2026
Unprompted review
Reply from NotaryLive
Thanks for taking the time to leave a review!
It was just after midnight EST!
It was just after midnight EST and I was still connected to a notary pretty quick. He was polite, efficient, provided clear instructions, and told me what to expect next.
14 February 2026
Unprompted review
Reply from NotaryLive
Midnight EST and still moving fast! Efficiency is what we aim for, day or night. Thanks for choosing us and for sharing your feedback!
This is likely the worst service I've…
This is likely the worst service I've used. I verified that my document could be notarized remotely as I'm out of state. A guy named Chris confirmed via support. I then proceeded to pay and verified my ID successfully. Once the notary came online, she said I couldn't do it remotely that it had to be in person. I sumbitted a ticket in which Chris argued with me and proceeded to be demeaning and unprofessional. From my personal experience I wouldn't reccomend this service.
9 February 2026
Unprompted review
Reply from NotaryLive
We sincerely apologize for the confusion regarding your transcript and any frustration caused by your experience. While our platform supports remote notarization, certain documents like school transcripts have specific legal requirements that our notary was seeking to uphold for your protection and document integrity. We regret that this nuance wasn't clearer from the start and that our follow up didn't meet your expectations for professional service. We appreciate your feedback!
As i have never used an online notary…
As i have never used an online notary before. The two notaries i spoke with were very knowledgeable to my questions. Very professional and fast. Thanks so much!
9 February 2026
Unprompted review
Reply from NotaryLive
Welcome to the world of online notarization! Thanks for the great feedback and for choosing us for your first digital signing!
The notary was very pleasant and…
The notary was very pleasant and patient and really helpful and encouraging. The website can be frustrating to get through, but in the end it came through.
7 February 2026
Unprompted review
Reply from NotaryLive
Thank you for the feedback! We’re so glad our notary’s helpful service made the process easier for you. We’ve noted your comments about the website frustrations and are working on improvements as we speak. We appreciate your business and your patience!
Reply from NotaryLive
Short, sweet, and much appreciated! We're glad we could make the process easy for you. Thanks for the 5-star vibes!
A big thank you to Robert from Notary…
A big thank you to Robert from Notary Live who helped us with Notarising some documents today. He was polite, proficient and very helpful. I would recommend this service to others.
4 February 2026
Unprompted review
Reply from NotaryLive
We really appreciate the 5 star review! It’s great to know Robert was able to help you out today with such professionalism. Thank you for choosing NotaryLive!
Fixed my issue quickly
Fast service. The notary made an error on my form; notarylive.com was quick to fix the issue with a reimbursement and a new session.
2 February 2026
Unprompted review
Reply from NotaryLive
We appreciate you sharing your experience!
Reply from NotaryLive
Thanks for sharing!
My favorite seamless electronic notary…
My favorite seamless electronic notary service. Today I coincidentally connected with notary Robert Dominic Bregante who is physically local to me and we had a quick pleasant exchange about current extremely frigid weather. Efficient and friendly service!
31 January 2026
Unprompted review
Reply from NotaryLive
We are so happy to hear you had such a great experience! It’s those friendly, local connections that make the process feel a bit more human, even in the digital world. Stay warm out there, and thank you for choosing us for your notarization!
I absolutely would recommend using this…
I absolutely would recommend using this website for an online notary. It was so easy and the customer service was incredible.
29 January 2026
Unprompted review
Reply from NotaryLive
We’re doing a little victory lap around the office right now! we’ll be sure to tell the customer service crew they’re legends.
This is an awesome option for virtual…
This is an awesome option for virtual notary service. Highly recommended!
27 January 2026
Unprompted review
Reply from NotaryLive
Thanks for the awesome feedback!
was able to get the application and…
was able to get the application and firms done correctly and in decent time.
the security on the online form processing was very good, as it had multiple steps and options for security verification. I was very comfortable & pleased with the security.
21 January 2026
Unprompted review
Reply from NotaryLive
We appreciate the 5-star review! It’s great to hear that our security protocols hit the mark. Thanks for trusting us with your application
Very user friendly and my Notary person…
Very user friendly and my Notary person was very helpful, friendly and professional
21 January 2026
Unprompted review
Reply from NotaryLive
Appreciate the positive feedback!
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