NotaryLive Reviews 1,140

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and professional, often highlighting their efficiency and thoroughness. The service itself is frequently described as excellent, convenient, and easy to use, saving people time and effort. Many appreciate the smooth user experience and the ease of navigating the website. However, some customers also noted occasional difficulties with the website, such as issues with ID acceptance or initial confusion with navigation. A few people mentioned having to wait for a notary or encountering technical challenges with the browser or audio.

What people talk about most

Staff

Consumers generally express high satisfaction with the staff. Reviewers frequently describe notaries as... See more

Service

Clients share positive opinions on service, frequently highlighting its speed, efficiency, and ease of use.... See more

User experience

Customers consistently note positive experiences with user experience, praising the service as fast,... See more

Website

Reviewers highlight positive aspects of the website, noting its ease of navigation and efficiency, which made... See more

Customer service

Customers generally report positive experiences with customer service. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

This service is great! Notaries are friendly and helpful. Flat fee of $25 for multiple documents. Much better than Proof/Notarize. I've had nothing but trouble with that other company, especially... See more

Company replied

Rated 5 out of 5 stars

I am in Florida and I needed a Death Certificate from California. I had difficulty getting the site to accept my Identification. However, once I went outside and used natural light to take a phot... See more

Company replied

Rated 5 out of 5 stars

I needed a notary signature to request some copies of legal records and got directed to this site. It was surprisingly great! Kaya Thompson was very kind and polite, and amazingly efficient. The instr... See more

Company replied

Rated 5 out of 5 stars

I’ve spent three days trying to figure out how to complete my notary. It took less than 15 minutes from the time I found NotaryLive’s website to completing the task. The steps were easily explained, I... See more

Company replied


Company details

  1. Software Company
  2. Notary Public

Written by the company

NotaryLive is a Remote Online Notary (RON) platform. Notarize documents from the comfort of your own home using a desktop or mobile device through our secure online portal.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Technical issues & no time to let me read

Although the time and wait to see the notary was no issue, I found it unprofessional & discourteous that the Notary allowed me no more than 8-12 seconds to read and agree to the Terms of Service regarding the collection, use, and storing of my biometric data. I only had that much time to read 4-5 lines worth of a LEGALLY binding agreement, but I do not know if it was impatience or latency issues, I know that its more prudent to go in person though, most likely through the nice gent I met in an uber because kindness goes a long way.

3 April 2026
Unprompted review
NotaryLive logo

Reply from NotaryLive

Thank you for your feedback, and we're sorry to hear your session felt rushed! We want to clarify that our Terms of Service are available throughout our website and are agreed to at the time of payment, so clients have the opportunity to review them thoroughly in advance. That said, we completely understand how important it is to feel comfortable and informed. We hope to have the chance to provide you with a smoother, more reassuring experience in the future!

Rated 5 out of 5 stars

Quick and easy

Quick and easy. The Notary was courteous and efficient.

31 March 2026
Unprompted review
NotaryLive logo

Reply from NotaryLive

Thanks for taking the time to leave a review!

Rated 5 out of 5 stars

There was a slight technical problem…

There was a slight technical problem with the session but the notary knew how to fix it right away. Fast and easy especially considering i did this as 11pm

20 March 2026
Unprompted review
NotaryLive logo

Reply from NotaryLive

Thank you so much for taking the time to leave a review! We're glad our notary was able to quickly resolve the technical issue and keep things running smoothly. We hope to assist you again in the future. 😊

Rated 5 out of 5 stars

Great

Great! Fast response amazing communication

16 March 2026
Unprompted review
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Reply from NotaryLive

Thank you for taking the time to leave a review :)

Rated 5 out of 5 stars

It was the easiest way to get a notary

It was the easiest way to get a notary. The notary I had was friendly and knowledgeable. It was a pleasure to work with her

16 March 2026
Unprompted review
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Reply from NotaryLive

It’s wonderful to know our team member’s expertise and friendly approach made a lasting impression. We’ll be sure to pass your praise along to her!

Rated 5 out of 5 stars

Awesome service!

The notary was well spoken, and extremely polite and helpful. This was a smooth efficient process. All done from the convenience of our home. I would definitely recommend NotaryLive. One other thing I would like to note is the pricing is very affordable. Well worth it for 24/7 service and not having to leave our home.

14 March 2026
Unprompted review
NotaryLive logo

Reply from NotaryLive

Thank you so much for the glowing review! We’re thrilled to hear that our notary provided such a professional and helpful experience.

we’re glad we could save you a trip out of the house and truly appreciate the recommendation!

Rated 5 out of 5 stars

This is great!!

Kaya Thompson was my notary. Very pleasant lady. I’ve never heard of this service and was lead here by Los Angeles county vital records. I’ll definitely use it if I need a notary in the future. Super easy process. My only gripe was the background identity check wanting me to remember the address to a place I lived 25 years ago.

10 March 2026
Unprompted review
NotaryLive logo

Reply from NotaryLive

Thanks for the review! We’re glad we could help you with your vital records. We’ll be sure to pass your kind words along to Kaya.

Rated 5 out of 5 stars

This was my first time using…

This was my first time using NotaryLive. The process was convenient, easy and quick. My notary, June Wright was very friendly and professional. I will definitely use this service again!

10 March 2026
Unprompted review
NotaryLive logo

Reply from NotaryLive

Welcome to the NotaryLive family! We’re so happy your first session was a success. Thank you for recognizing June's professionalism. See you next time!

Rated 5 out of 5 stars

Was a wonderful time

Was a wonderful time, it was professional and easy and enjoyable

27 February 2026
Unprompted review
NotaryLive logo

Reply from NotaryLive

Thank you for taking the time to leave a review!

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