Norvo Reviews 2,288

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

Easy to find products, and had the exactly one thing I needed without paying same price for a bad product that takes months to recieve. All in all very positive. An update on difference between expres... See more

Company replied

Rated 3 out of 5 stars

They were late with sending the product to my address and they did not follow up timely with some status updates either. It was very difficult to learn what was happening to my order and then it sudde... See more

Company replied

Rated 5 out of 5 stars

I ordered for first time and the order got through easily without difficults. I got order confirmation and I am waiting for the material to come. I read that they have good quality material and lookin... See more

Company replied

Rated 4 out of 5 stars

Norvo proved to be a serious company in the way you took care of my order. I was not happy with the telescope i bought, because of exaggerated marketing. You gave me the chance to order something els... See more

Company replied

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Good quality

Good quality

19 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hi

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

I got what i wanted and got information…

I got what i wanted and got information about the delivery path

17 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hi Torstein,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 1 out of 5 stars

DO NOT BUY DO NOT BUY DO NOT BUY!

DO NOT BUY DO NOT BUY DO NOT BUY!

They send you false products and try to then make you pay for the return to ASIA despite what it says on their webpage.

PLEASE DO NOT BUY HERE!

21 January 2026
Unprompted review
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Reply from Norvo

Hi Sophia Thank you for your feedback. We’re sorry to hear about your experience and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Rated 5 out of 5 stars

I felt safe using your website

I felt safe using your website, it's so many that are not being secure and I feel it with you. Sorry for my english.
Kindly Katarina

1 January 2026
Unprompted review
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Reply from Norvo

Hi Katarina,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

This is my first time ordering

This is my first time ordering, and I'm happy to say it's been a pleasant experience. Appreciative of your messages being sent in English, as I am an American learning (slowly) Norwegian. I noticed you sent me an email tracking my package, which was very helpful.

19 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hi Lea,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

A very trustful deal

I was very pleased with the deal.my english is not good

20 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hi Erik,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Easy and great

19 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hi Thore
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 4 out of 5 stars

Good products, but some overpriced.

Norvo proved to be a serious company in the way you took care of my order. I was not happy with the telescope i bought, because of exaggerated marketing. You gave me the chance to order something else for the money, and that is why i am sure i will come back to order again. I like your line of products, but some are clearly overpriced. I think you lack the segment of «below 10$» and that many would add certain products if they were to be more reasonable price.
Best regards from Jan inge Norgren

1 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hi Jan,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

the quality is great

19 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hello Manisha,

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Easy too order

18 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hello Zineb,

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Ordering was easy

It was easy to place the order, and many payment options. Reply was very fast, and if delivery is as good I wull be 100% satisfied

17 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hello,

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Easy to order

Easy to order, delivery and product as promised. Zero complaints - all positive

17 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hei Trond, takk for den fantastiske anmeldelsen! Vi er glade for å høre at du hadde en flott opplevelse hos oss. Vi setter stor pris på støtten din og gleder oss til å hjelpe deg igjen snart!

Rated 5 out of 5 stars

Good service!

16 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hi Iselin, thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

No problems

Everything worked out well

16 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hi Ingjerd, thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 4 out of 5 stars

Easy to navigate on the webside

Easy to navigate on the webside, a little too much pop-ups.

15 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hi David,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 1 out of 5 stars

I have ordered a titanium pan from…

I have ordered a titanium pan from Norvo.no, product description is 100% titanium, but it is not I received, it is made by steel. They accepted and agreed that they have fake product and unreal product description. But i need to pay 20 - 80 Euro for freight back to return it or else i can just get 10% refund and 50% discount from next shopping. so ridiculous and unserious web shop. please have a review before ordering.

15 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hi
Thank you for your feedback. We’re sorry to hear about your experience and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Rated 1 out of 5 stars

Scam

Scam. Sales false advertised products. Charge you high price for low/scam quality products.

Their website describes products as well has image showing the item incorrect from what you receive. And you most likely have to pay tolls for the product yourself when receiving the item. If you want a refund(that may not happened, when returned) and return, you have to pay the return charge yourself.
It has to be returned to Germany.

So avoid if you don’t want to be in a situation where you receive a scam product or not a product at all, for then to be up against customer service that will not refund you or allow return unless you pay for it yourself.

1 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hi Karoline,
Thank you for your feedback. We’re sorry to hear about your experience and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Rated 5 out of 5 stars

No problem ordering this item!

14 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hi Arne,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Quality was really good and the…

Quality was really good and the delivery did not take ling at all. Found an item that I was looking for for a long time or ordered few more again. Definetely recommend 👍

9 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hi Agna,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

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