Looking for advice on a re mortgage or equity release and came across Norton Finance with very good reviews. Calls with an advisor (Matthew) were scheduled and always on time, very professional and l... See more
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Review summary
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The consultant (Steve B) who handled our application was beyond amazing. He was supportive and carried us along through out the entire process. Without him honestly the application would have fallen t... See more
Outstanding service from start to finish! I can’t recommend Norton Finance highly enough. Paul Wright, Laura Burgar and Amy Bugdol were an absolute pleasure to work with on our loan — knowledgeable,... See more
Simon was fantastic and Laura kept me updated with the whole process. She told me when the final paperwork was received and when it had all been processed. I've been able to adapt my home so I can liv... See more
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Company details
Written by the company
Norton Finance are a leading provider of low cost loans and mortgages. We're a broker, not a bank, allowing us to search wider to find the perfect mortgage, secured, business or personal loan to suit your requirements. Get your FREE quote today.
Contact info
Norton House, S60 2DR, Rotherham, United Kingdom
- nortonfinance.co.uk
4.8
Excellent
157 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
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Very good team
Very good team. Sam jones managed my loan and I couldn’t have been happier. She always got back to me and explained everything. I would highly recommend Norton Finance 😊
1 May 2026
Looking for advice on a re mortgage or…
Looking for advice on a re mortgage or equity release and came across Norton Finance with very good reviews.
Calls with an advisor (Matthew) were scheduled and always on time, very professional and look to get the right agreement for you. Re mortgage option was not going to be in my best interest so put me intouch with an equity release company who were brilliant too and this option suited me much better. Whole process was straight foward and took just a few weeks. I would highly recommend you speak to Norton Finance as they look after your best interests, have extensive contacts within the financial sector and I don't think I would be in the position I am now if I had not reached out to them. Make the call!
29 April 2026
Excellent Service
Very friendly dealing with every aspect of my application. Paul, in particular immediately put my mind to rest and was very reassuring through the whole process. I would thoroughly recommend Norton to anyone who needs this type of service. Paul was very informative and made this whole process a very professional, amicable experience.
21 April 2026
Service was good and fast
23 April 2026
Great communication through through…
Great communication through through great help and very professional
22 April 2026
Very friendly all went smoothly,i would…
Very friendly all went smoothly,i would highly recommend them brilliant start to finish
16 April 2026
The longest it's ever taken me to get a…
The longest it's ever taken me to get a loan sorted
11 April 2026
Norton Finance the ultimate
Steve from the beginning of the process to the end was thoroughly professional and pleasant. He made sure I understood the product and made the process stress free. I would definitely use Norton Finance again.
1 April 2026
Unprompted review
The team was so very helpful and…
The team was so very helpful and responsive, especially Katherine who was lovely. All very efficient and excellent communication.
1 April 2026
Reply from Norton Finance
Thanks for your review, we’re really pleased to hear you found the process smooth and well communicated. Katherine will be glad to hear your feedback too. We appreciate you taking the time to share this 😊
Tom at Norton has been amazing
Tom at Norton has been amazing - he helped turn around our finance application in record time, was incredibly supportive and really went above & beyond every step of the way
31 March 2026
Reply from Norton Finance
Thank you for your kind words.
It’s great to hear how much of a difference Tom made to your experience. Turning things around quickly while still offering the right level of support isn’t always easy, so he’ll really appreciate this feedback.
We’re glad we could help and wish you all the best moving forward.
5☆ maasive thank you to Laura and Amy…
5☆ maasive thank you to Laura and Amy for rushing this through for me
26 March 2026
Reply from Norton Finance
Thank you for the 5 stars, it’s really appreciated! We’ll make sure Laura and Amy see your feedback.
Getting things over the line quickly when it matters most can make a big difference, so they’ll be pleased to know their efforts stood out.
Thanks again for choosing us 😊
Loan application enquiry
The attention that was given throu out my application
with the the experience and the pomptness of my inquiry which was carried out in a timely manner.
Kind regards
Peter Murphy
18 March 2026
Reply from Norton Finance
Thank you for your review.
We’re glad to hear you felt well supported throughout your application and that everything was handled promptly. Keeping things clear and moving at the right pace is something we focus on, so it’s great to know that came across.
We appreciate you taking the time to share your experience.
Norton home loan
Once again used Norton to help sort out our finances
Nina is so helpful,she has helped with both of our applications.
Very easy to build a rapport with and trusted her knowledge.
17 March 2026
Reply from Norton Finance
Thank you for coming back to us again, it really does mean a lot!
We’re pleased to hear Nina made the process straightforward and easy to trust. Building that kind of relationship is exactly what we aim for, so it’s great to see that come through.
If you ever need us again, we’re always here to help.
Helpful and knowledgeable agent help me…
Helpful and knowledgeable agent help me through this process.
Found a lender, third one, and was concluded smoothly.
Thank you
10 March 2026
Reply from Norton Finance
Thank you for your review. We're really pleased to hear our team was able to support you through the process and help right solution. We know it’s not always straightforward, so it’s great to hear everything came together smoothly 🙂. We appreciate you choosing us and taking the time to leave your feedback.
Gavin and his team were superb
Gavin and his team were superb, guided me through every step making it super easy. Provided updates regulary and were very genuine. Really recommend Norton.
10 March 2026
Reply from Norton Finance
Thank you for your review. We're really pleased to hear Gavin and the team were able to guide you through the process and keep things straightforward. We'll make sure your feedback is shared with them.
Simon was fantastic and Laura kept me…
Simon was fantastic and Laura kept me updated with the whole process. She told me when the final paperwork was received and when it had all been processed. I've been able to adapt my home so I can live there as long as possible. You made the whole process easy and cannot thank you enough. All completely done within 3 weeks!!! Fantastic service 👏 5 stars.
13 March 2026
Reply from Norton Finance
Thank you for such a lovely review. We're delighted to hear Simon and Laura were able to support you throughout and keep you updated along the way. It's especially rewarding to know the outcome will help you continue enjoying your home for years to come 🙂 We'll be sure to pass your kind words on to them both.
Reply from Norton Finance
Thank you for your feedback. We're glad to hear you found the process straightforward and easy to deal with. We appreciate you taking the time to leave a review.
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