Northumbriangifts Reviews 

17
•
TrustScore 4.5 out of 5

4.6

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4.6

Excellent

TrustScore 4.5 out of 5

17 reviews

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4.6

All reviews

(17)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

100% Recommended

Excellent - great customer service, order was fast, well packed and everything was done with care. Will 100% be ordering from again.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Fast delivery and excellent customer derive

I called this company to enquire about a product and they went as far to suggest a competitor store, which was closer for me to travel to. I was so impressed I ordered directly from them instead - very pleased that I did! The items arrived around lunchtime even though I ordered them just before midnight. They also included a lovely thank you gift 😁 Will definitely order from here again and hope to visit the shop the next time I’m over that way!

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Stock a great range of Northumbrian products and offer fabulous prices and deals. Local free delivery by their own friendly driver...less than a day after I ordered! Highly recommended if you can't visit Northumberland yourself.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Good selection of ciders

Good selection of ciders that I wanted to try, easy ordering, fast delivery, will definitely order again. (Plus the packaging is making a nice laptop stand when I work downstairs!) cheers!

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Great Products and Delivery

This is my third order from this company, mainly for the Northumberland tea which I used to order directly from them, however they are no longer trading. In order to get free delivery I order other products and am extremely pleased with the chose available and look forward to trying them. The parcel was well packed, so overall I am happy to recommend this company.

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

After opening my order it seemed there was a slight discrepancy between the advertised product and the bottles I received. After emailing Northumberland Gifts I had a phone call the very next day and the mismatch was genuinely explained and half my cost was refunded straight away, which was very decent of them.
Great customer service, thanks. Five stars and will definitely be a returning customer.

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Second order from this company. Excellent range and very good prices. By spending enough I benefited from free delivery. And delivery was swift and very well packaged - very important when it was bottles! Heartily recommend this company.

25 September 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic quality & service

Cannot rate these guys highly enough. I ordered the Bambrough gift box for an American friend and they were happy with me to make some small changes and she was thrilled. Really high quality, fantastic customer service and beautiful gifts.

24 August 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service.

Fantastic Customer Service.
We placed order and asked if we could amend and add additional, reply and communication from Stephen was brilliant and really appreciated.
Very happy customer, we have commented to friends who have and will be ordering.

18 December 2022
Unprompted review
Rated 5 out of 5 stars

This company is brilliant!

This company is brilliant!! (Goods and especially the customer care). Part of my order arrived damaged and I sent an email regarding this. I received a phone call almost immediately where we established that I would receive a replacement. This arrived within a couple of days!! Overall shopping experience was great and I would most definitely recommend!

21 December 2022
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company. They have so much to choose from and all local suppliers. The staff are so friendly and helpful !

You can have your items delivered or collect and they have good opening hours. You can choose from a small gift to a large one as the product selection is tremendous.

3 December 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional

I have ordered twice from this small business and their product quality, packaging and delivery times have been exceptional.

6 January 2022
Unprompted review

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