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North Property Group Reviews 

1,764
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I’ve dealt with many estate agents, but NPG is by far my favorite. Although our deal didn’t work out in the end, my experience with them was exceptional. From my very first call with Laura, and thro... See more

Company replied

Rated 5 out of 5 stars

The lettings team has been proactive in finding and starting the tenancy as soon as the building/project was complete. They are communicative and keep a good tap on the tenants / landlords by being a... See more

Company replied

Rated 5 out of 5 stars

Cameron helped us find the perfect property to meet our needs. At the end of our tenancy, we were struggling to find a new place. We contacted North Property Group, and Cameron was incredibly helpful.... See more

Company replied

Rated 5 out of 5 stars

Right from the beginning when I checked in to the property till I left it everything was very smooth. No annoying paper work. Reporting and sorting an issue out was easy and pretty straightforward as... See more

Company details

  1. Investment Service
  2. Investment Company
  3. Property Investment
  4. Real Estate Agency
  5. Real Estate Agents
  6. Real Estate Rental Agency

About North Property Group

Written by the company

NorthPropertyGroup

North Property Group is the UK’s 93rd fastest-growing private company, recognised by the Sunday Times Hundred 2024. As a market-leading property investment agency, we offer a wide selection of luxury off-plan properties in the UK’s major established and emerging property hotspots. Whether you are an investor or a homebuyer, we have the perfect property for you. Working exclusively for the benefit of our clients, we help you buy, sell, let, or rent premium properties in the best locations across the UK.

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Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Hasn’t replied to negative reviews

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4.2

All reviews

(1,764)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not great👎🏽

Initial viewing was unsuccessful because the agent lied about the house facilities. Where I'm at now is good, thankfully, because the actual agent who saw me that day recommended it. The new place was fine but had issues getting a post box key for about 3months and got charged wrongly for electricity because of zero comms between the agency and the electricity company. So not the best first experiences.

17 October 2024
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Reply from North Property Group

Hi Oluwaseun, we've reached out to your on WhatsApp.

Rated 4 out of 5 stars

I loved how customer service

I loved how the customer service, however I feel there is room for improvement on communication. Communication will help the customer understand the process.

13 September 2024
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Reply from North Property Group

That's awesome feedback, Bessie. We're always striving to provide better services. Thank you for your review!

Rated 5 out of 5 stars

Great Experience

I would highly recommend NPG. The process of renting with them was quick and smooth and I was in the property in just a few weeks. The team have been excellent with any queries I've had. Great experience.

12 September 2024
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Reply from North Property Group

We appreciate your feedback, Ross! We're glad to head you're settled into your property :)

Rated 5 out of 5 stars

great experience

The experience was great, i had some problems at first but they helped me fix them, They were really helpful especially Sera, Thank you so much For everything

13 September 2024
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Reply from North Property Group

It's a pleasure helping you with your queries, Yorsa. Thank you for your feedback!

Rated 5 out of 5 stars

Very professional

Very professional, informative and attentive. Jim was there to support & answer any questions I had! Would recommend!

30 August 2024
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Reply from North Property Group

Thanks for leaving us a great review, Keely.

Rated 5 out of 5 stars

I’ve bought my second property with…

I’ve bought my second property with this company and they helped me start renting my first property out. I definitely recommend, and I will be buying more property in the future with them.

23 May 2024
Unprompted review
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Reply from North Property Group

Thanks for the great review, Zak!

Rated 5 out of 5 stars

Excellent service from North Property…

Excellent service from North Property Group, would highly recommend using their services for your future property management and letting / sales needs.

30 August 2024
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Reply from North Property Group

We appreciate your feedback, Dave. Thanks!

Rated 5 out of 5 stars

Very good customer service

Very good customer service, explained everything very well, very informative. I love the project that they have gone and will definitely take it into consideration for the near future

30 August 2024
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Reply from North Property Group

That's great to read, thank you for taking the time to leave us some feedback!

Rated 5 out of 5 stars

Great experience

Great experience, very friendly and helpful staff

28 August 2024
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Reply from North Property Group

Thank you for the awesome feedback!

Rated 5 out of 5 stars

Excellent communication and guidance…

Excellent communication and guidance throughout the process. My consultant provided a full service and directed me on the best investment for my needs.

I would highly recommend working with North Property Group if you are looking to establish, or build on your portfolio.

30 August 2024
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Reply from North Property Group

Thank you James, appreciate your feedback!

Rated 5 out of 5 stars

Great experience

Great experience, very helpful and accomadating staff

22 August 2024
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Reply from North Property Group

Thank you for your feedback James!

Rated 5 out of 5 stars

Excellent Cameron!

Cameron who showed us round was excellent. Really enthusiastic and well mannered, he clearly knew his stuff too. I was throughly impressed with his professionalism and the way he looked after us on the visit.

29 August 2024
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Reply from North Property Group

Thanks for the feedback, James! Cameron is awesome.

Rated 5 out of 5 stars

Cameron was super helpful!

Cameron was super helpful!!! gave correct advise with great customer service, polite young man.

26 August 2024
Unprompted review
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Reply from North Property Group

We're pleased to hear, Haydn! Thanks for leaving your feedback!

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