The process with Normandy has become a lot better since they launched the Online quote and bind option. The part that is still lagging is that you can't actually bind, you have to send everything to U... See more
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Frank Primato, the marketing rep/underwriter is world class. Very few company reps seem to want to do their jobs anymore, and Frank is very attentive and always responds. Highly recommend if you wan... See more
I have never had such great response from underwriters in all my 14 years as an agent. They are easy to contact and knowledgeable, will answer any and all questions quickly. The billing dept is also... See more
Normandy is a great place to write business. Their underwriting team is quick, efficient, and lets you know right off the bat if they can assist in quoting or not. This is great as an agent because... See more
Company details
Written by the company
Normandy Insurance is a commercial carrier & brokerage that provides instant quotes, expert underwriting, and hands-on agent support. Since 2008, we’ve been helping agents across the country grow their book of business—without the hassle.
Contact info
4800 N Federal Hwy, Ste 302A, 33431, Boca Raton, United States
- 866-688-6442
- info@normandyins.com
- normandyins.com
4.7
Excellent
468 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Workers Comp Issues
Every time I submit a Workers Comp - y'all don't support that class. This has happened multiple times
23 October 2025
In this world of constant changes and…
In this world of constant changes and harder underwriting - Normany is a breath of fresh air. Thank you for making this transaction easy, it is appreciated
23 October 2025
After a couple of days
After a couple of days, I was able to get the accounting department to provide me with instructions on how to pay a past-due invoice.
22 October 2025
Shirley is great to work with.
14 October 2025
selective company
Hard to place cases. They also don't do single workers comp or workers comp policies. Seem very conservative, doesn't seem like they want new business.
11 October 2025
The customer service is great and I…
The customer service is great and I always get a timely response from them when I need help!
30 September 2025
Normandy is always my first choice.
Greta, Kristina and Solveig are great to work with and wonderfully responsive.
Normandy is always our first choice when trying to place coverage.
3 October 2025
excellent service
6 October 2025
Underwriters and Field Reps are…
Underwriters and Field Reps are knowledgeable in the market so you can feel confident coverage is being placed properly, they are experienced backed, offer quick turn around quote time, and give detailed explanation if cannot offer terms.
3 October 2025
Great and helpful underwriter
Great and helpful underwriter. She is so easy to work with.
25 July 2025
I did not hear back on a WC submission…
I did not hear back on a WC submission sent for Twisted Tree Services.
25 June 2025
Reply from Normandy Insurance
Thank you for reaching out. Unfortunately, we have no record of receiving this submission from you. Please send it to applications@normandyins.com for review.
It was a great turn around on the quote…
It was a great turn around on the quote and policy issuance.
25 June 2025
Our relationship with Normandy Harbor…
Our relationship with Normandy Harbor has been nothing but phenomenal for us. Our partnership has been working together for the past 10 years. We are a Professional Employer Organization and have always carried a second carrier for "just in case.". Fortunately for us that "instance" has never occurred and although our second carrier has changed numerous times, Normandy is the rock that makes up the cornerstone of our foundation. They have performed far beyond that of the others in absolutely every single aspect. Highly, HIGHLY recommend Normandy Harbor for any insurance need they can fulfill for you
24 June 2025
You guys can start using docu-sign to…
You guys can start using docu-sign to help the process go smoother. Also complete your forms that you send for customer to sign but want me to fill out when I don't know what some of the empty columns isn't information that I would even know what to put there. Example, the Loss Run form was sent to me completely blank not even partially filled out. Make it where customer can get a link to put in payment information instead of waiting on the mail or have to print it just to fill out information and send a voided check. Need to allow credit/debit card payment options and not just checking/savings account.
24 June 2025
Your team
Your team, and Vito in particular is a joy to work with. thank you for being a valued partner.
28 May 2025
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