Norfolk Sheds Reviews 

332
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting their robust construction and excellent design. People frequently highlight the efficient delivery service, which is often described as quick and well-communicated. The staff and service receive widespread acclaim for being helpful, friendly, and providing outstanding support throughout the process. However, some customers also noted occasional issues with product quality, such as warped components, visible gaps, or parts not fitting correctly. A few other people also felt that some deliveries lacked proper communication regarding timing or had missing smaller components upon arrival.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the overall quality,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast and on-time... See more

Quality

Consumers find quality to be ambiguous, with many reviewers praising the good quality of sheds and... See more

Service

Customers had positive experiences with service, with many reviewers expressing satisfaction with the entire... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their politeness, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Communication after purchase and before delivery was first class. The guys who delivered our shed were friendly, funny and extremely helpful. They phoned almost an hour before arrival and arrived with... See more

Rated 5 out of 5 stars

Really quick delivery, delivery man was really pleasant and helpful. Summer house was delivered in 2 weeks. Looks really well made and very substantial. Hoping all is there for it but cannot comment o... See more

Rated 5 out of 5 stars

Fantastic service, ordering was easy and got an emsil to say order recieved. Then a phone call to arrange delivery (which happened they could do next day). Assembling was straight forward and we love... See more

Rated 5 out of 5 stars

Very impressed with the service received from Norfolk Sheds. Kept informed regarding delivery, answered emails promptly. Quality if shed good, went together well. Replacement glass that was missi... See more


Company details

  1. Garden Building Supplier

Written by the company

Norfolk Sheds supply garden sheds, log cabins, summer houses, storage sheds & playhouses online. We offer quality products at low prices and free friendly advice from our UK-based team.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

332 reviews

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Hasn’t replied to negative reviews

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4.5

All reviews

(332)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy

Competitive price for a Shire 8 x8 corner summer house, quick delivery. Whats not to like.

23 March 2026
Rated 3 out of 5 stars

Fast delivery and we'll communicated…

Fast delivery and we'll communicated with emails about order delivery etc delivery driver was amazing helped all the way only problems I have is floor is thin also put my foot through so I've reinforced that and no door hinges that took nearly a week to get to me. My floor is not truly square so had minor problems with the build but nothing I couldn't get over

9 March 2026
Rated 4 out of 5 stars

Elton summer house

Easy comuications delivered in time
Just lacks finishing trim from roof to sides to make a neat join i will have to purchase the required material

27 February 2026
Rated 1 out of 5 stars

Don't buy from this company

Don't buy from this company. I have a shed that isn't even 2 years old and has a bow in the roof where water is now collecting. There is also a uniform gap running the length of the roof which measures 10mm wide. It's almost if they took 2 halfs and didn't quite join them together. Also the doors don't fully close. They won't come and look at these issues as they want to charge me as I didn't weather proof the inside of the shed. If I had known what the build quality would be like I would have bought from a different company. Be warned!

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Good quality summer house

Very pleased with the quality of our summer house. Have replaced the window catches for better ones but otherwise very good.
Great company to deal with. Excellent communication.

17 February 2026
Rated 5 out of 5 stars

Excellent product and communication

Communication after purchase and before delivery was first class. The guys who delivered our shed were friendly, funny and extremely helpful. They phoned almost an hour before arrival and arrived within a minute of the time quoted. I really appreciated that. Shed is not built yet but quality looks brilliant. Would definitely buy from Norfolk ShedS again.

20 February 2026
Rated 3 out of 5 stars

Potting Shed

Hi, the actual shed is a good one, however the instructions are not great, For someone who is a beginner these should have been better explained, and the bit where you have to drill at an angle in the corner, the 60mm screws were not long enough to go through. Hubby was getting a little frustrated at certain points trying to piece together the build alongside the instructions, and hes built a few sheds. At the moment its finally up as the weather has stopped us from getting it up before now, just the felting and windows to put in. There were some points that didnt marry up as per the pictures

13 January 2026
Rated 5 out of 5 stars

Good company selling good sheds

Good sheds, great support.

Their sheds are well designed and built, and their staff are friendly and skilled. They have been back twice to shave a bit off the door because I need access during the winter and the door has expanded in the wet conditions... but they've been happy to come back and sort it out and I appreciate that in todays world of sell it and run... good honest company.

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Good service throughout

Good service throughout. The office staff were great and answered all my questions. Delivery was done on the date albeit late in the day. The delivery men helped store the items under cover for me pending assembly.
Summer house is good quality with accurate parts and instructions.
My only comment is that the roof when assembled is very heavy and 2 of us only just managed to get it on top of the building by hand. Perhaps the warning could be stronger.
Delighted with the whole building.

13 November 2025
Rated 5 out of 5 stars

Norfolk Sheds Limited Outstanding Service and Installation…

Outstanding Service and Installation from Norfolk Sheds Limited
We recently purchased two Apex 6x4 Shetland sheds from Norfolk Sheds Limited, and the entire experience—from initial inquiry to final installation—was exceptional.
From the outset, the customer service was top-notch. Vadim, in particular, was incredibly helpful, responsive, and knowledgeable. He guided us through the selection process with patience and clarity, ensuring we chose the right sheds for our needs. His communication was prompt and professional throughout, making the ordering process smooth and stress-free.
The installation was carried out by Uri, whose craftsmanship and attention to detail were truly impressive. He arrived on time, worked efficiently, and left the site spotless. The sheds were assembled with precision and care, and the final result exceeded our expectations. Uri’s professionalism and skill made a real difference, and it’s clear he takes great pride in his work.
We’re absolutely delighted with our new sheds—they’re sturdy, well-built, and look fantastic. We wouldn’t hesitate to recommend Norfolk Sheds Limited to anyone looking for quality products and outstanding service.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service and a smooth transaction

I am extremely pleased with my summer house and the service that I received from Norfolk Sheds. Throughout the process, from my initial enquiry, all my questions were answered clearly and concisely, and there were never any follow-up sales calls or emails.

I paid extra to have the summer house installed and have no regrets about making that decisions. The 2 men who delivered and installed the summer house were very courteous and did an excellent job, much quicker than I was expecting.

Overall I would have no hesitation in recommending Norfolk Sheds, and should I ever need a similar service again they will be the first place that I go to.

24 October 2025

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