NORD Reviews 528

There was an issue with delivery. DHL/FedEx transferred the package to the local post office and post offices jn a large part of Europe do not function very well and there is no delivery, you have to... See more

Eventhough my first order got lost while in transit but they made sure that I get my replacement items shipped. The process took longer with customs holding the package but I was shipped with another... See more

i did an order with Nord Fragrances and there was something wrong with the delivery at home. I sended 1 email with my order number and Reina from customer service did handle it very professional. A... See more

I wear Marine Mist for work and client meetings because it smells fresh and professional without ever being too much. At family gatherings I use Bonfire, especially around Christmas, because it smells... See more

Smells nice, but doesn’t last. It’s gone after an hour, and while the little pod thing is handy for reapplying throughout the day, it has to be reapplied so regularly, any cost benefits are negated... See more

I had an issue with a broken balm case and reached out with a complaint. Reina handled everything so quickly and kindly! She replied to my emails fast, sent a free replacement and kept me updated thro... See more

The products arrived safely and the packaging is as beautiful as the products itself. I think this is the hands down the best gift for my self for the New Year coming. Reina helped throughout t... See more

Idea and packaging was great, but all three products I received smelled very basic and not what you would expect from high quality fragrances. I unfortunately I ended up not using the product.

I’m very happy with NORD — their product is clever and the scents are great. I had a paint-peeling issue with my matte case, but customer service (special thanks to Reina) handled it quickly and sent... See more

Fantastic products - the quality of the case for the solid fragrances is amazing. So are the scents! AND their customer service is wonderful. My auto fill for my address got screwed up - they immedi... See more

The deliverer messed up my order and there was something missing. Apart from the already smooth ordering and shipping process, the Nord tea didn’t waste a second to ship over the missing piece. Spe... See more

I received my products in Athens, Greece, in their perfect packaging. The fragrances smell very nice, especially the marine mist. The whole concept is very clever & practical, I gave it to my boyfrien... See more

I had a great experience shopping with NORD. The webshop is very clean, easy to navigate, and the ordering process was completely uncomplicated. ​I did run into some issues with the delivery where m... See more

Nord fragrance smells so great, and the color of the cases are fantastic. I ordered from them before, a couple years back and they have improved so much. The customer service is also great as soon as... See more

This is my favourite accessory. I now have 2 cases- I travel a lot and find the scents fantastic, so much so that I’ve stopped using other perfumes. After a problem with one of my cases, Reina s... See more

I consider myself a loyal customer since I have already bought 3 cases and more than 10 perfume pods. What surprises me every single time is that the quality of the product and the level of servic... See more

I recently placed an order with NORD and realised I'd made a mistake in my order details. I reached out to their customer service and was helped by Reina, who was absolutely fantastic. She quickly and... See more

Nice travel friendly product.Lasts few hours,easy to apply and is not to light or to strong on smell- just perfect.While ordering I forgot to add my email and Reina from customer service quickly helpe... See more

I would like to share some general feedback about the perfume. The fragrance is quite strong and long-lasting, with a very intense and bold character — definitely a “hard” perfume that makes a notic... See more

Aldo, I placed my order in July, and it arrived in October (part of the delay was due to logistics and transportation). My opinion and recommendation is this: Some cases have l... See more

If you’ve ever wanted to pay luxury prices for a scent that vanishes faster than my will to live on a Monday morning, congratulations—you’ve found your match. First off, let’s talk about... See more

Nord fragrances are both fresh and efficient. I bought them as a gift for my partner and he absolutely loved them. The pod cases are elegantly designed and easy to carry around. I just wish they had a... See more

Two weeks and counting, difficult to rate anything that never arrived.

i have made a purchase of a balck matte case and 2 fragrances. While the fragrances are ok and has lasted me until now (about 8 months, not daily usage), the case is very cheap made it has started on... See more

10/10 recommend very helpful staff, very kind, extremely responsive, very easy to contact. The products are of an amazing quality the case is premium quality and the perfumes smell amazing. If you wan... See more

Just wanted to share my experience with NORDs customer service. After a small issue with one of the steel cases, I got in touch NORD and Reina reached out immediately and resolved the issue. She was... See more

The concept and design of NORD are simply amazing. I truly appreciate the care they put into every detail — you can immediately tell that everything was created thoughtfully and feels premium, fro... See more

Amazing product that I can carry with me everywhere. Usually very picky with fragrances, but this one surprised me a lot! I’m really glad I tried this one, probably the most surprising purchas... See more

I never received my order 1584 never received

What can i say... 5* for everything. Ordering goes smooth, delivery is faster than the tax authority, helpdesk is supernice and accurate. Ordered 3 cases with 3 scents, all high quality, looks co... See more

This is my second time as a customer, and once again I'm more than thrilled. The fragrances and quality are legendary! Unfortunately, something got lost in the mail with my last order, but thanks to R... See more

Delivery was handed over to the post office so getting it was a bit inconvenient but that's not that big of a deal for me. I really liked the design and packaging, feels very premium and minimalistic.... See more

I love the NORD products for their ingenuity, convenience and amazing fragrances. I have also had an excellent experience with their customer service. I recently reached out with a minor concern that... See more

Apart from the fantastic fragrances (I can't get enough of 'Bonfire') but their customer service is second to none and they respond really fast. Had a paint removal issue on one of my two pod holders... See more

The customer support is amazing, Reina helped me with updates for my order and quickly answered any questions i had, even sent a replacement pod for my pod that had a little problem. The quality of pr... See more

Customer service was excellent. A big shout out to Reina. I was having a small bit of bother trying to subscribe and my issue was solved very promptly by Reina. I received my order in good time and I... See more

I've bought the black pod a year ago and had been very happy with it, but suddenly the paint was peeling off. I wrote to customer service - and within no time, I got a reply from Reina who told... See more

I’ve used NORD fragrances before and was very happy with both the idea and the design of the packaging, as well as the scents themselves … unique, elegant, and long-lasting. When I decided to or... See more

The format looks unusual and amazing. I love the scents, they are really what i would like to have, small downside that you have to reapply during the day but on that end form factor allowing you to... See more

Very good experience with product and costumer service. First order never arrived and service reached out to send a replacement order that arrived in timely fashion! Reina was very cordial and profess... See more

I highly recommend this perfume. The design is absolutely fabulous — starting with the packaging it comes in and all the way to the metal case, which is of outstanding quality. I won’t even mention... See more

Fabulous product. The metal case, Ink for my choice, is beautifully weighted and made, and so tactile in the hand. The fragrances are lovely, especially Marine Mist. Only been using it a week, but hav... See more

Still haven’t got anything, and nothing is sent according to the post

Love their products, but what is even more exceptional is their customer service. I had an issue with one of the case and Reina did a fantastic job going above and beyond. Couldn’t be happier with her... See more

This is such a nice little pocket fragrance, I choose bonfire and pepper party to start with. My girls also love to use it, the refill option is great and this just has a nice feeling overall, helpful... See more

Great service. After using the lovely scents for a while one of the containers started chipping. Within a few days I received a free new container. No happily using one of my favorites again every day... See more

I am using Nord fragrances with the biggest pleasure since months. Products are really practical and smells pretty nice. Customer service is quick and really helpful. It was a pleasure to get in conta... See more

Pleasant fragrances that make me feel special. The fact that the aroma got no alcohol aftertaste enlarges great experiences wearing it. Reina from customer service really helped me with finding what's... See more

I was honestly a bit hesitant about ordering from Nord at first. The main reason was that I didnt want to buy perfumes I hadnt smelled before. I kept adding their products to my basket and the... See more

I had issues with my order being delivered. Reina on the wonderful customer support team chased my courier to figure out what went wrong and promptly sent me out a replacement package when it couldn... See more

I have been a NORD customer for quite some time and I am absolutely thrilled with the products. It's a really great concept and I love the fragrances!!! Now there was a manufacturing defect with my ca... See more

Parfume smells realy bad and does not smell for a long time. It is barely noticeable. When i tried to return the product to get another scent no one answered. I would not recommend this products.