Nordlyliving Reviews 

It took forever to arrive which we were okay with but then when it arrived and we started to put it together so many screws and little essential pieces to hold it together were missing… I called the customer service which told me I had to write an email, which I did and now 5 days later I still haven’t heard anything.
We proceeded to put it together after going to the store and buying the missing screws and I’ll tell you it wasn’t easy cause the instructions were really bad and some of the wholes were missing for the screws.

But it is very Beautiful just wish after such long wait that everything had come with it.

The company is scam ..
It’s been 3 weeks i haven’t heard anything thing about my order .I had order a tv table and my ordered was confirmed and so also deducted my money from my account .Now I’m trying to track my order through DSV but there is no sign of any other information about my order .very poor customer service and unprofessional.

God information undervejs👌🏻 og flotte puder.

For lang lev tid.
Men service og kvalitet ok

Vildt at man skal betale for returnering 😂

I’m very happy for my tables all my friends loved them too, will be buying your lovely things again soon. Came bang on time actually a day before it says 7days on your website got it in 6 thanks 😃

Information og god betjening omkring levering og dato

I love the chairs itself I mean the royal blue color is as amazing as shown on their website however, the legs are spray painted thus they’re dull and the other thing is that spray paint removes easily so I am a little disappointed about that because on Nordily living’s website legs of the chairs seems to be original gold paint NOT SPRAY 😔😔

DON'T ORDER!/ BESTIL IKKE HERFRA!

Firstly, the quality is absolute garbage.

The company is just dropping shipping chinese garbage furniture to Denmark.

Takes atleast 30 days for products to arrive / and product takes weeks to even be shipped.

The product we ordered was a small modern looking shelf. We knew quickly something was off when it took 14 days for them to even ship the product (normally, 2 day shipping in denmark), we paied typical danish prices for quality furniture BUTTTT

- The shelf was not the right color
- mounting whole is crooked so the shelf will never be level
- the plates cant lay level on the metal frame cause the metal frame is welded with 0.5cm inaccuracy.

- The instructions dont even represent the products as there is show multiple mounting holes on the instructions but not on the actual shelf we received.

- wood is not prepared properly and is therefore bowed and will also never be level, nor a good surface for storing things.

Customer services is literally useless.

They told us they would send us a new shelf (which we assumed would be free)

But nope, they were gonna charge us for the second shelf too!!!

LONG STORY SHORT!

AVOID THIS COMPANY AT ALL COST

I ordered a TV stand. The store made a mistake and I received the wrong parcel. It took two months to get the right one. However, in the one I got today half of the elements needed for assembly are still missing…

*Updated due to reponse.
You are lying. I have no email from your CX (i have even checked on span etc), and I didn't sent you any email on the weekend. I spent the whole 14/4 at my appartment and nobody came. i wrote you 3 emails today and still no written answer, nor you have tried to called me on my phone.

Would appreciate if you proceed with refund asap, as I can see that your CX is only looking at trustpilot and not taking care of me as customer and trying to get in contact with me. You are just making my experience worse.

....
Order was expected to be received 2 weeks ago, after ordering in early February.

Still no confirmation on when the package will actually be received, nobody is answering the emails and they don't pick up the phone.

Horrible CX, I want to cancel the order NORDLY56056 refund me my money!!

God service, 🤩

God kommunikation tiltrods for meget forsinkelse af varer

I bought an armchair from them. On the day of delivery, the driver called me and said the item is missing from the truck. I called them and send them several mails, they were just in silence. When I called, they say oh let us ask what happened with the shipment company but how long should I wait? I called again and cancelled my order. Just waited for it 2,5 months.
Customer service is also lacking. They gave me no information during this process. I had to follow up on everything. They dont answer mails for long time and when they do you can hear the attitude.

Produktet er perfekt, men leveringstiden med DSV alt for lang