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Nordletics Reviews 

6,713
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 5,016 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the program's content, finding the provided recipes, meal ideas, and workout circuits helpful and engaging. People also find the daily routines intuitive and enjoy the flexibility to fit workouts into their schedules. However, a significant number of people were dissatisfied with billing practices, frequently reporting unexpected automatic renewals and charges for subscriptions they believed were one-off payments. Many also mention issues with high prices for additional offerings and a lack of refunds, even when subscriptions were cancelled, with some feeling the product lacked originality.

What people talk about most

Subscription

Customers consistently express dissatisfaction with subscription practices, frequently reporting unexpected... See more

User experience

Customers had ambiguous experiences with user experience, with some finding the app easy to navigate,... See more

Price

People report negative experiences with price, often feeling tricked by unexpected and significantly higher... See more

Payment

Reviewers highlight negative aspects of payment, with many reporting unauthorized charges and unexpected... See more

Product

Reviewers mention ambiguous feedback about the product, with some expressing satisfaction, finding it met... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Be aware this company is charging unauthorized payments month for month. Its a scam. Dont subsribe and if done already cancel subscribtion and inform your bank to block any further payments. Will al... See more

Company replied

Rated 4 out of 5 stars

I’m interested in the 4week plan to see what results I see. I have recently moved from an 18 year place to renting two bedrooms until I get on my feet financially, and on top of that taking HRT to kee... See more

Company replied

Rated 4 out of 5 stars

Mostly v positive and encouraging but a bit too much pressure put on buying a more expensive plan.--the hard sell bits made me less confident in your integrity ..

Company replied

Rated 4 out of 5 stars

I’m looking forward to starting this program. The only thing I would change is after signing up the constant up sells ie. personal trainer, extra books, etc..

Company replied


Company details

About Nordletics

Written by the company

Everything You Need to Reach Your Goal Weight With a Home Workout Plan

  • 200+ Daily Workouts and Exercises
  • Over 2000 Healthy Recipes
  • Healthy challenges and Exercises to keep you consistent and motivated
  • Guides on workouts, nutrition and healthy lifestyle
  • Progress tracking and visualization

Contact info

3.5

Average

TrustScore 3.5 out of 5

7K reviews

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3.5

All reviews

(6,713)

6,708 reviews in the last 12 months

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Rated 4 out of 5 stars

Pretty straigh forward proces

The process was pretty straight forward. Did notlike the constant upselling at the end though.

20 July 2026
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Reply from Nordletics

Dear terryvfox,

We're glad to hear you found the Nordletics process straightforward! We also appreciate you sharing your other observations. We're here to help at help@nordletics.com if you'd like to discuss anything further.

Sincerely,
Nordletics Team

Rated 5 out of 5 stars

Nora couldn’t have been more responsive…

Nora couldn’t have been more responsive and helpful. Great way to run a business.

20 July 2026
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Reply from Nordletics

Dear Aimee Whitelaw,

It's wonderful to hear how helpful Nora was and that you feel our commitment to excellent support shines through. We're truly here to support you every step of the way on your wellness journey. If you ever need anything at all, please know we're always at help@nordletics.com.

Sincerely,
Nordletics Team

Rated 5 out of 5 stars

A very quick reply to my query

A very quick reply to my query, put my mind at rest

20 July 2026
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Reply from Nordletics

Dear Karen Church,

It's wonderful to hear your query was resolved so quickly and that we could help reassure you. We're here to support you every step of the way on your Nordletics journey. Please know we're always at help@nordletics.com if you ever need anything else.

Sincerely,
Nordletics Team

Rated 1 out of 5 stars

I signed up for Nordletics however due…

I signed up for Nordletics however due to changes in circumstances I cancelled the subscription within the first month and received an email saying my subscription had been cancelled.
Two months later I noticed two payments to medical score of £26.19 each.
I contacted Nordletics attaching my cancellation emails. I was informed the subscription would be cancelled however no refund was available as this was done by a digital process.
I advanced this within the company and was told I had signed up for a monthly subscription at the Nordletics website with medical score [Mindway]I had also been sent emails at the beginning, of the usage and had used their App as well as reminder emails before each subscription.
As someone who checks their emails and junk folder every day. I can confirm none of this is true.
I have spoken with PayPal, my chosen method of payment and although very helpful have been unable to assist me in recovering my money.
The purpose of this review is to make people aware when dealing with Nordletics or Mindway [Medical Score] to be very cautious of what you are actually signing up for.
I have since had the payments taken by Medical Score refunded by PayPal as they considered them to be unauthorised.
Paypal were very helpful and professional, it is worth challenging this type of unauthorised transaction.

15 May 2026
Unprompted review
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Reply from Nordletics

Dear Sue Ellis,

We understand your concern about the situation you've described. We kindly remind that relevant terms were clearly outlined and agreed to. For our team to thoroughly review everything noted, please email help@nordletics.com with your account email and any relevant order number.

Sincerely,
Nordletics Team

Rated 1 out of 5 stars

Signing up for additional services without consent

I signed up for Nordletics however due to changes in circumstances I cancelled the subscription within the first month and received an email saying my subscription had been cancelled.
Two months later I noticed two payments to medical score of £26.19 each.
I contacted Nordletics attaching my cancellation emails. I was informed the subscription would be cancelled however no refund was available as this was done by a digital process.
I advanced this within the company and was told I had signed up for a monthly subscription at the Nordletics website with medical score [Mindway]I had also been sent emails at the beginning, of the usage and had used their App as well as reminder emails before each subscription.
As someone who checks their emails and junk folder every day. I can confirm none of this is true.
I have spoken with PayPal, my chosen method of payment and although very helpful have been unable to assist me in recovering my money.
The purpose of this review is to make people aware when dealing with Nordletics or Mindway [Medical Score] to be very cautious of what you are actually signing up for

7 May 2026
Nordletics logo

Reply from Nordletics

Dear Jumbo,

Regarding the situation you've described, we'd like to kindly remind that the relevant terms were clearly outlined and agreed to from the start. Please email help@nordletics.com with your account email and order number so we can review everything noted in private.

Sincerely,
Nordletics Team

Rated 5 out of 5 stars

Today I reluctantly cancelled my…

Today I reluctantly cancelled my coaching subscription. The process was easy and the customer service consultant made it seamless and prompt.

20 July 2026
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Reply from Nordletics

Dear lorrainemaclarty,

It's wonderful to hear that our support team made your recent process smooth and efficient. We're glad you found value in your time with Nordletics and hope you continue your wellness journey. We're always here at help@nordletics.com if you ever need anything.

Sincerely,
Nordletics Team

Rated 5 out of 5 stars

I am hoping to get rid of my visceral…

I am hoping to get rid of my visceral fat around my torso and around my internal organs.

20 July 2026
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Reply from Nordletics

Dear Susan Ann Mead,

We're thrilled you're finding our personalized approach so effective, and it's wonderful to know you're targeting your health and wellness aspirations with us. Keep up the fantastic progress! We're always here at help@nordletics.com if you ever need anything.

Sincerely,
Nordletics Team

Rated 5 out of 5 stars

Daily continuous movementpractice…

The daily continuous movementpractice helps to stay with the flow. The various exercises move and strengthen all body.

20 July 2026
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Reply from Nordletics

Dear Iris Loy,

It's fantastic to know our daily movement practice helps you stay consistent and that the exercises effectively strengthen your body. Keep up the amazing work on your journey to feel better! We're always at help@nordletics.com if you ever need anything.

Sincerely,
Nordletics Team

Rated 1 out of 5 stars

Total rip off

Total rip off. I wish I can give zero stars.
Signed up for free trial and barely used the app. There were no automatic subscription showing. They don't notify you about renewing. 118 GBP just taken out of my account for the renewal of the subscription. After contacting the response was we can't refund. Just awful.

20 July 2026
Unprompted review
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Reply from Nordletics

Dear BP,

We understand your concern. We'd like to kindly remind that the relevant terms were clearly outlined and agreed to from the start. Please email us at help@nordletics.com with your account email and order number so we can look into your specific case.

Sincerely,
Nordletics Team

Rated 5 out of 5 stars

Response to enquiry

I emailed to ask for some help with my subscription. My query was responded to and a reply sent to me within minutes. Thank you for such excellent customer service.

20 July 2026
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Reply from Nordletics

Dear claire,

It's wonderful to hear you received such prompt and excellent support with your recent query. We're committed to helping you on your journey to feeling better, and we're always at help@nordletics.com if you ever need anything further.

Sincerely,
Nordletics Team

Rated 1 out of 5 stars

I did unsubscribe in the app well in…

I did unsubscribe in the app well in time before renewal. Despite that they withdrawn 158 dollar from my bank. And they are not willing to par me back. When such happen I have a hand time to consider their basis intention. So I give a BIG NO RECOMMENDATION.

20 July 2026
Unprompted review
Nordletics logo

Reply from Nordletics

Dear Eva,

We'd like to kindly remind you that the relevant terms were clearly outlined and agreed to from the start. Please email us at help@nordletics.com with your account email and any relevant order details, and we'll be happy to look into this for you.

Sincerely,
Nordletics Team

Rated 4 out of 5 stars

Easy to follow

19 July 2026
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Reply from Nordletics

Dear Nick,

It's wonderful to hear you find Nordletics so easy to follow! We're thrilled our program makes your weight loss journey straightforward, and we encourage you to keep up the amazing progress. We're always at help@nordletics.com if you ever need anything.

Sincerely,
Nordletics Team

Rated 1 out of 5 stars

Unethical & Unscrupulous

Unethical, unscrupulous app that traps you initially with one subscription but then forces you to pay for many more services.
A money making useless app.

19 July 2026
Unprompted review
Nordletics logo

Reply from Nordletics

Dear Suresh Vazirani,

We understand your concerns. We'd like to remind that all relevant terms are clearly outlined and agreed to from the start. To look into your specific situation, please email us at help@nordletics.com with your account email and related order details.

Sincerely,
Nordletics Team

Rated 4 out of 5 stars
Nordletics logo

Reply from Nordletics

Dear satokopresents,

That's wonderful to hear! We're thrilled you're excited to start your journey towards feeling better and toning up with personalized home workouts. We're here to support your progress every step of the way, and we're always at help@nordletics.com if you ever need anything.

Sincerely,
Nordletics Team

Rated 5 out of 5 stars

Ok top simple efficace

Simple et efficace
Maintenant à voir les résultats Ok

19 July 2026
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Reply from Nordletics

Dear chafr,

C'est un plaisir de savoir que vous trouvez notre méthode simple et efficace. Nous sommes ravis de vous accompagner vers vos objectifs et nous vous souhaitons beaucoup de succès dans votre parcours. Si vous avez la moindre question, n'hésitez pas à nous écrire à help@nordletics.com.

Sincerely,
Nordletics Team

Rated 5 out of 5 stars

Fast communication

After reaching out, the response was almost immediate, within minutes. My issue was resolved.

18 July 2026
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Reply from Nordletics

Dear tam,

It's truly rewarding to know our team could assist you so quickly and resolve your situation. We're dedicated to supporting your weight loss journey, and we're always here at help@nordletics.com if you ever need anything.

Sincerely,
Nordletics Team

Rated 5 out of 5 stars

Application

Application

18 July 2026
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Reply from Nordletics

Dear RICKY Nash, Somerset, KY,

It's wonderful to hear you're enjoying the Nordletics app and finding it valuable for your personalized fitness journey at home. We're here to support your progress every step of the way. Please know we're always at help@nordletics.com if you ever need anything.

Sincerely,
Nordletics Team

Rated 5 out of 5 stars

Informative

Informative, organized and positive help.

18 July 2026
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Reply from Nordletics

Dear lmac.home,

It's fantastic to hear you're finding Nordletics so informative, organized, and positively helpful on your journey! We're delighted to support you in achieving your wellness goals. We're always at help@nordletics.com if you ever need anything.

Sincerely,
Nordletics Team

Rated 4 out of 5 stars

Signing up.

It was fairly easy to sign up for the program

18 July 2026
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Reply from Nordletics

Dear kittyeamon,

It's wonderful to hear you found getting started with Nordletics so straightforward! We're excited for you to achieve your weight loss goals from home. We're always here if you ever need anything at help@nordletics.com.

Sincerely,
Nordletics Team

Rated 5 out of 5 stars

Nora was very helpful

Nora was very helpful, she answered my query very quickly.

17 July 2026
Nordletics logo

Reply from Nordletics

Dear Rebecca Cummins,

It's wonderful to hear that Nora was so helpful and responsive! We're thrilled our team could support you quickly on your journey to feel better and tone up. We're always here to help you continue making great progress at help@nordletics.com if you ever need anything.

Sincerely,
Nordletics Team

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