Update; The company has contacted me after leaving this review. They offered to exchange or discount the rug. I have updated my review from 3 to 4 stars. The rug is beautiful but the quality is no... See more
Company replied
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Nordic Knots was founded on the Scandinavian tradition of functional design with a minimalist aesthetic. That's why we use only high-quality materials that put timeless Scandinavian design in focus, as well as ethical production practices, to create great rugs and curtains that last. It sounds simple, but we know it’s not easy to find rugs and curtains that look right, feel right, and are made right.
United States
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Replied to 91% of negative reviews
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Our rugs were delivered within days and they are absolutely beautiful. We are very happy with our Nordic knots order and highly recommend working with this vendor. The quality of the rugs are absolutely stunning.

Reply from Nordic Knots
I bought a wonderful rug and it arrived in Spain quickly, within a week. It came in a box folded (as opposed to rolled) and it had no folding marks when laid on the floor. I am in love with the design and the quality.

Reply from Nordic Knots
Looked at swatches from a number of companies--Two Pages, Gotain--and settled on Nordic Knots because the fabrics are so carefully curated. The Sheer in Perfect White looks and feels very high quality, even though it's polyester (also, the color is a slightly soft white). And the 100% cotton The Shade in Sand blocks plenty of light, but the remaining light has a warm glow. I was concerned that large long curtains in my loft space would look too hotel-y and corporate, but the subtle color and texture choices make them perfect for home.

Reply from Nordic Knots
Excellent quality with a refined range of styles and colours. Impressive commitment to natural materials. Here the wool is used to perfection.

Reply from Nordic Knots
Really great carpet and equally great service. Chose the carpet after seeing their adverts on Instagram, chose size, ordered and it was here in a week or so. Lovely carpet. Great quality and with the right Scandinavian feel for our decor. Also bought a non slip under mat which fits perfectly.

Reply from Nordic Knots
I am very pleased with my curtain order. I was able to get a consultation appointment quickly, and Emma was very friendly and answered all my questions professionally.
My order arrived exactly as announced. The curtains were carefully pressed and neatly folded in sturdy packaging. The workmanship and sewing were excellent, and hanging the curtains was a breeze. They fell evenly and beautifully straight away, without even needing to be steamed.
Now I’m curious to see whether they will keep their shape just as well after washing or dry cleaning. So far, I’m very happy with my purchase and the overall service!

Reply from Nordic Knots
The rug was beautiful, but did not work for the space. I had a wonderful experience working with Saul (lead Customer Service). I would absolutely work with Nordic Knots again. I honestly can't believe this level of customer service exists.

Reply from Nordic Knots
Repeat customer here. High quality rugs that last the test of time and are beautiful.

Reply from Nordic Knots
I ordered something that was running out of stock and immediately emailed them to hold it off because I’m on vacation. This happened at night. In the morning, I was told that they can’t because the items is already shipped. 3 heavy rugs, immediately shipped? And there is no tracking link they can provide to prove it.
Sounds like lies and bad customer service to me from a company with such expensive products.
Good quality,easy to order and also delivery date can be chosen!Happy with the customer service too.

Reply from Nordic Knots
service was perfect, also concerning the refund; and the rugs are very beautiful

Reply from Nordic Knots
Stunning rug. Changes the whole look of the room. Such quality. The only down side was the wait time but so worth it.

Reply from Nordic Knots

Reply from Nordic Knots
I have been a true fan of these Nordic Knot rugs for years. Once again, they did not disappoint!!! Great service, extremely competitive prices with excellent products. The rugs are simply high quality beautiful rugs. Additionally, the rugs I have purchased in the past have worn beautifully beyond my expectations… they were in high traffic areas for 6-7 years and maintained a very nice condition. I will continue to purchase Nordic Knot rugs in the future without hesitation.
Thank you, Nordic Knot!!!
Gina B

Reply from Nordic Knots
Very smooth customer experience: super fast delivery, extremely responsive and very friendly customer service… and the product… heavenly🫶 thank you, NK!

Reply from Nordic Knots
Truly excellent customer service! Very attentive and understanding of customer needs.
Katrina from the support team was always in touch if there were any questions and showed that she really values the customer experience.
Thank you!

Reply from Nordic Knots
This rug is stunning and unique…it will be a focal point in any room. I went with the 8x10 but secretly wish I got the 9x12. :) You always get what you pay for, always!

Reply from Nordic Knots
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