Nordesthetics Clinic Reviews 

982
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 159 reviews, reviewers overwhelmingly had a great experience with this company, with many expressing happiness with their overall journey and results. Customers consistently praise the staff for their professionalism, kindness, and attentiveness, highlighting the welcoming atmosphere and excellent care provided by nurses, doctors, and receptionists. The service is frequently described as seamless and well-organized from initial inquiry to post-operative care, with many appreciating the clear communication and efficient logistics. Reviewers are particularly impressed with the high quality of the surgeons' work, noting excellent results that often exceed expectations and contribute to increased confidence. However, some people mentioned issues such as a cold reception staff, a surgeon appearing overworked, and one instance of an unclean accommodation room. A few customers also experienced complications with healing or felt the results were underwhelming, and one noted a lack of detailed information about scar lines and post-operative healing from their surgeon.

What people talk about most

Service

Users describe positive interactions with service, highlighting the exceptional care and professionalism... See more

Staff

Clients share overwhelmingly positive opinions on staff, frequently highlighting their kindness,... See more

User experience

Customers consistently note positive experiences with the overall user experience, describing it as seamless,... See more

Customer service

People report positive experiences with customer service, highlighting the clear, prompt, and professional... See more

Quality

Customers had positive experiences with quality, frequently praising the pristine, modern, and spotless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am so happy with my whole experience! I felt in good hands as soon as the driver picked me up from the airport. Nords was absolutely sparkling clean and tidy, all of the staff were happy, easy to... See more

Rated 5 out of 5 stars

Second visit to Nords, again another brilliant process from start to finish. Everything from my super rep Ieva, who is just amazing, to the nursing and logistics staff. Obviously my surgeon Dr Doblin... See more

Rated 5 out of 5 stars

Amazing from start to finish. Ieva my rep was always quick at responding and so efficient- always one step ahead and helped me co-ordinate my flights. The pickup to drop off the pre ops and surgery... See more

Rated 5 out of 5 stars

My 2nd time here at Nords. After my body surgery last year, This time I’ve had upper bleph and brow lift with Dr Urbonas. Absolutely another great experience. I developed a virus 5 days after op from... See more


Company details

  1. Plastic Surgery Clinic

Written by the company

Nordesthetics is a leading plastic surgery clinic for medical tourists in the European Union. A team of 15 plastic surgeons performs more than 3,500 plastic surgeries a year, welcoming around 80% of its patients from abroad.


Contact info

4.9

Excellent

TrustScore 5 out of 5

982 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(982)

154 reviews in the last 12 months

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Rated 5 out of 5 stars

A wonderful experience and clinic from start to end!

Absolutely wonderful experience from start to end.

They're incredible at what they do, a very dedicated team throughout. Extremely organised, responsive, caring, patient, professional.

The pick up at the airport was super straightforward, and return was as well.

The clinic itself is pristine clean, spotless, really modern interior.

I couldn't say enough about the staff. Reception and my rep Ieva in particular were an absolute joy to speak to. I received quick responses to my million questions, always honest, always caring.

The nurses were extremely patient with all my concerns, and were there to reassure me through all my questions. The evening I spent in hospital after the surgery they were available at the click of a button, with a very caring tone which instantly put me at ease.

All days after that they were available 24/7 which was a huge relief to know i could go to them, and everytime I did, they were always kind and patient with me.

My surgeon Dr Goda was also absolutely wonderful. From the initial consultation to the surgery day, and then meeting me after, she was clear and upfront of what we could achieve, and she more than delivered. Saying I'm thrilled with my results would be an understatement. A very skilled and caring surgeon.

Overall everything worked like clockwork, and I felt more cared for than Ive ever been.

I can't thank everyone enough, wonderful clinic and wonderful team 💝

30 September 2024
Unprompted review
Rated 5 out of 5 stars

So Happy With My Breast Lift Results!

I had my breast lift surgery at Nordesthetic, and I couldn’t be happier with my experience. From start to finish, the care I received was absolutely amazing. The clinic is spotless and modern, which instantly made me feel comfortable and safe. My surgeon was incredibly professional, attentive, and made me feel reassured throughout the whole process. The results have exceeded my expectations, and I truly feel it was worth it. I’ll be coming back in 6 months, without a doubt, because this experience has been nothing short of excellent!

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Above and beyond

I am over the moon with my second surgery from Nords. Both of my visits have been amazing. In Feb 2025 I had 360FDL and August 2025, breast, arms and back lifts... all.my surgeries were done by Dr Urbonas. He was so reassuring throughout both of my surgeries, he is kind and thoughtful too... I couldn't have wished for anyone better. Whilst at the Clinic I was very well looked after, any concerns are dealt with efficiently and there is always someone around to help.
We stayed in Nords apartments both times and these were lovely, well kept and nice space for moving around. Housekeeping is on request, which was great too.
I am now 7 months post 360FDL and 7 weeks post my second visit, healing has gone as expected.
I had surgery to remove loose skin after weightloss and I would recommend Nords to anyone who is considering cosmetic surgery.

5 August 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing aftercare

Over 4 weeks post op and still not received any post op discharge. Ended up in hospital in UK with a large seroma having to have drains put in 4 weeks post op. Consultant in UK asking for paperwork and nothing. sending photographs of concerns to surgeon as advised and takes 4 days minimum for a response by which infections spread or like me ended up in hospital. Service was 5 star until discharge! Having to fight to get a reply from my rep or surgeon. Poor aftercare

18 September 2025
Unprompted review
Nordesthetics Clinic logo

Reply from Nordesthetics Clinic

Dear Lauren Nuttall,

Thank you for taking the time to share your experience. We’re very sorry to hear about the complications you experienced following surgery, and we truly regret the delay in providing your discharge documentation. We understand how important timely communication is.

We’re glad to hear that you were happy with the care you received during your stay, and we’re proud of the effort our team puts into ensuring patients feel supported throughout their treatment. That said, we also recognise that recovery doesn’t end at discharge. We are continuously working to improve every part of our service — including aftercare — and we’re very sorry that in your case, we did not deliver the standard we aim for.

We can see that the necessary documentation has now been sent to you, and please don’t hesitate to reach out if there’s anything else we can provide for your local medical team.

Thank you again for your feedback. We wish you a smooth and complete recovery.

Rated 1 out of 5 stars

A year ago I was in the fb group then…

A year ago I was in the fb group then suddenly got blocked. I recently applied again for a quote and ti find out why I’m blocked from the group, as I’m searching again for surgery I wanted to gain more knowledge about surgeons and process. I was told by Agnes that I’m blocked because I’m trying to inform patients to go elsewhere, this is completely not true, I even said add me as a friend on fb and you can see my full profile, at this point I started to feel I e done something wrong it’s made me very uneasy being accused of something that’s absurd. Agnes then came back to me saying I have made a comment so I asked what was the comment and could she show me, she went on to say she would unblock me if they agree for me to be a patient and pay a deposit, so I’ve got to pay a deposit before checking out what surgeon to use, this seems very odd it’s made me feel I’m guilty of something and I’m not, this is giving me big red flag

18 September 2025
Unprompted review
Nordesthetics Clinic logo

Reply from Nordesthetics Clinic

Dear Chi,

Thank you for sharing your experience. We're genuinely sorry to hear that this situation left you feeling uncomfortable — that’s never our intention, and we appreciate the opportunity to clarify.

Our private Facebook group was created as a focused space for women who are confirmed patients or actively preparing for surgery at our clinic. To keep the group helpful and relevant, we follow clear guidelines that limit promotion or discussion of other clinics. This isn’t meant to restrict anyone’s personal choices — we completely respect every patient’s right to explore all their options — but to protect the group’s purpose as a support space for those already engaged in our care process.

When there’s uncertainty around past activity or alignment with group rules, we may temporarily limit access. This decision is never personal or final. If you decide to move forward with surgery, we’d be happy to revisit your membership and welcome you into the group at that stage.

Thank you again for your feedback, and we wish you all the best in your continued research and planning.

Rated 5 out of 5 stars

Absolutely fab!

Absolutely fab!
I am four weeks post breast reduction and lift surgery with dr Dobilinskas. Had my fourth tape change today with a local nurse and she was very impressed with my healing progress, scaring and everything else so far.

From the day I have contacted Nords up until now everything has been smooth sailing.

My rep was Leva and she was fantastic. I had to reschedule my date twice and they were great in helping me to schedule the date, accommodation etc. The logistics services were fantastic too.

I am so glad I have picked Nords for this surgery. I have researched them over a year before booking my surgery. There is no clinic in Ireland that can meet or exceed the quality and result that Nords delivers. I am so happy I have chosen Nords for my surgery. I am super happy with my results and recovery so far.

I would highly recommend this clinic. No doubt the best plastic surgery clinic in Europe!!!

18 August 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
“I recently had breast surgery and everything went really well. The doctor Doblilinskas was professional and reassuring, and the nurse was kind and attentive throughout my care. I felt looked after from start to finish and am very happy with the results. Would definitely recommend.”

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Best clinic in Baltic's

Everything was good enough. Apartments they offer, the personal they have is very polite and also my Doctor is a real proffesional. Also result satisfies me, probably one of the best clinic in baltic's or even all Europe..

4 June 2025
Unprompted review
Rated 5 out of 5 stars

Nords

I have had two great experiences and on to my third at Nords but first my rep Raminta is exceptional and on the ball. The Doctors nurses and receptionist are wonderful and attention to detail and you’re every need medically before and after op. If you stay at a hotel you get lifted to and from for appointments all in price. Nords apartments are spacious and comfortable with a nurse calling in each day after op. My ops were tt and fl lb bl going on for Brest lift and have been very pleased with the Doctors exceptional work.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

I have been here twice for surgeries…

I have been here twice for surgeries and on both occasions the standard of care was excellent. The administrative and medical staff go above and beyond to ensure you receive efficient, informed and compassionate care at every step. My surgeon, Dr. Samulenas, did incredible work. The positive impact has been life-altering for me. I would have no hesitation in recommending Nords.

13 August 2025
Unprompted review
Rated 5 out of 5 stars

2 weeks post extended tummy…

I am now 2 weeks post extended tummy tuck and waist lipo and healing great thankfully😊. From the day I contacted Nords up until now everything has been smooth sailing, the communication, my time in the clinic, the clinic itself and how informative everyone I was dealing with was. I always felt I was in the best hands and it has hands down been the best decision I have ever made. It is life changing, my over hang that bothered me for so long is now gone and I feel like a new woman 😊 I would highly recommend ⭐️ ⭐️⭐️ ⭐️⭐️

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

The clinic is first class, modern, clean and outstanding, and I would highly recommend it. The surgery I did was 360 tummy tuck and breast enlargement. Dr Egle did an amazing job, and everything was perfect. The clinic is also so helpful in front of and after the surgery.

12 May 2025
Rated 5 out of 5 stars

Amazing clinic .Clean

i choose a face to face consultation in london & booking my surgery from there was so easy.The clinic itself is spotless, with friendly helpfully staff from Reception, Nurses, Doctors, surgeons & cleaners.There is always someone there day & night if needed. Once home I received an email a few days later to check i was ok & inform if I had any concerns or questions to contact Nords.
Any questions no matter how many i asked before surgery were always answered. Nords accommodation was fully booked . However they were fully booked this time but there are some lovely self catering apartments which are fully equipped with washing machine, cooker etc. I wouldn't hesitate to go to Nords again .

11 August 2025
Unprompted review
Rated 3 out of 5 stars

Nords do research first

So, I had a mixed experience. Firstly very slow responses from representatives. Maybe one email a day if you’re lucky. Once arriving in Lithuania. The bus is waiting for you everything is smooth. Once we arrived paper work is signed and bloods are done. Smooth. Surgeons are amazing and work hard to perform good service. However once surgery is done. The aftercare becomes quite bad. Trying to get responses is slow. The clinic sold me an extra garment which is completely wrong for my surgery and is refusing to refund or send a new one to me. This garment had I not notice would have ruined my results and cost £100 so not cheap. The staff should know what they are selling the patients as they have the files. Now going back and forward with a slow representative who is refusing to help with the matter. Very frustrating. My surgeon is amazing dr pakulis, the work done is fantastic. But the reps completely let down the entire team. Also, whilst there I asked one of the teams ‘logistics’ about a final report. Their response ‘it’s clearly not us with this information’. Please do your research.

14 August 2025
Unprompted review
Nordesthetics Clinic logo

Reply from Nordesthetics Clinic

Dear customer,

Thank you for sharing your experience. We're very pleased to hear that your journey began smoothly, and most importantly, that you’re happy with the work of Dr. Pakulis and your surgical results. We’ll be sure to pass on your kind words to him — it means a lot to our team when patients feel well cared for in the operating room and beyond.

We're truly sorry, however, to hear that you felt let down by aspects of the aftercare and communication. That’s not the impression we want to leave, and we understand how frustrating slow replies can feel. While we do our best to reply to all patient inquiries in a timely manner, there may be delays during busy periods, and we’re actively working to improve our responsiveness.

Regarding the post-operative garment, we regret that this caused you frustration. Any additional products are always recommended based on the information available at the time, and we aim to provide accurate guidance. We are reviewing this matter with care to ensure a fair resolution and to improve clarity in the future.

Our goal is to offer not just excellent surgery, but support that matches it — both before and after the procedure. Thank you again for your feedback, and we wish you continued healing and great results ahead.

Rated 5 out of 5 stars

Do it!

This is one of the best things I have ever done! I fully recommend it. I have been wanting a breast reduction as soon as I started developing, although ticking all the criteria on the NHS, I decided to book it through Nords and it has been the best decision.
As it is surgery in a different county, of course there was some apprehensions, however, following my surgery I did not need to worry. I have never felt so safe, all the doctors/nurses/surgeons are so lovely and all speak excellent English. The wards and the consultation rooms are very clean. The apartments offered by the clinic are very spacious and as everything you should ever need. Although, it has only been around 2 weeks, I am so happy with my results; I have never felt so confident. If I could personally hug all the members of staff that made it possible, I would.

29 July 2025
Unprompted review

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