Product has been used to replace Particle… The website is terrible so that you can pause of cancel but can’t pull an order forward… The phone system whether you pick 1or 2, ultimately hangs... See more
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Review summary
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Reviews shaping this summary
I’m very disappointed that in order to try your product I need to sign on for automatic re shipping ! OR pay and inflated price ! Not being kind to potential new customers ….
Company replied
This stuff really works, had my hair dyed at the end of April 2026 when I went back June 2026my hair dresser could not believe how thick my hair was, so happy for me took down the product name and... See more
Company replied
The agent Jeannie, who I was blessed to have ordered with, is definitely, an asset in every way to your company! She was professional, very knowledgeable, answed, with patience,kindness , and knowled... See more
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Company details
Written by the company
Welcome to NoorHair, the world's hardest working hair care brand dedicated to helping you achieve the hair you deserve. We understand the importance of having thick, youthful hair, and that's why we put in the hard work for you. Our team scours the globe to source time-tested hair growth ingredients, ensuring you get the best results without any hassle. Our mission is simple: to strengthen your hair, stimulate healthy growth, and minimize breakage. We've formulated the perfect mix of full-spectrum vitamins and minerals that have been tried and tested over time to support the growth of your thick, full hair. At NoorHair, we prioritize your hair and health above all else. Our super ingredients, sourced from around the world, revitalize your hair's strength from the inside out. Our powerful and proprietary combinations support your hair's complete growth cycle, and we stand by our claims with a 100% money-back guarantee. Your satisfaction is our priority, and each order is backed by an unconditional 180-day guarantee, so you can try Noor risk-free. We are committed to continuous learning and research to bring you high-quality ingredients, products, and vitamins that are not only effective but also great tasting. Experience the growth of exotic hair with our products. Join the NoorHair family today and witness the transformation of your hair.
Contact info
7901 4th St N, STE 15541, 33702, St. Petersburg, United States
- (510) 605-3796
- support@noorhairofficial.com
- noorhairofficial.com
3.5
Average
987 reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Noor Hair
Hello Patricia,
We’re truly sorry for the concern this has caused you.
Please rest assured that Noor does not create subscriptions or process charges without a customer’s authorization. Upon review, it appears that your account was enrolled in a subscription during a previous order, which remains active unless canceled or opted out.
To address your concerns, we have canceled your subscription effective immediately to ensure that no further charges or shipments will occur.
If you need any additional help or prefer to speak with someone, our Customer Support Team will be happy to assist you. Please call them at +1 (510) 605-3796. Thank you for bringing this matter to our attention.
we finished my order
we finished my order, so my order will be shipped to me. I like the eye treatment. Jo Ann
7 July 2026
Reply from Noor Hair
Thank you for sharing your feedback, Jo Ann!
We’re glad we were able to complete your order and that it will soon be on its way to you. We’re also delighted to hear that you’re enjoying the InstaLift Eye Cream alongside the Healthy Hair Formula.
Thank you for choosing Noor Hair Official—we truly appreciate your support and look forward to continuing to be part of your beauty and hair care journey! 💕
Reply from Noor Hair
Hello Cathy,
Thank you for your feedback!
We appreciate you giving Noor Hair Official a try. We understand it's still too soon to evaluate your results, as many of our customers begin noticing improvements with consistent use over time.
We hope you have a positive experience with your product, and we look forward to being part of your journey. Thank you for your support!
Reply from Noor Hair
Hello Joyce,
Thank you for your feedback!
We’re delighted to hear that our customer service team was very helpful. Providing friendly and attentive support is one of our top priorities, and we’re glad we could assist you.
Thank you for choosing Noor Hair Official. We truly appreciate your support! 💕
I got my order in a good amount of…
I got my order in a good amount of time. I was a little disappointed in the pricing. Especially since i don’t know yet if it works for me or not. I hear it takes at least 3 months so i will have to see.
29 June 2026
Reply from Noor Hair
Hello Brynlee,
We’re glad to hear your order arrived within a reasonable time. We also appreciate your honest comments regarding the pricing and understand that it can be difficult to evaluate the value of a product before you've had the opportunity to see results.
Many customers begin noticing improvements after about three months of consistent use, although individual results can vary. We hope you have a positive experience and start seeing the results you're looking for as you continue your journey.
Thank you for choosing Noor Hair Official and for giving our products a try. We truly appreciate your support!
Reply from Noor Hair
Hello Karen,
Thank you for your feedback!
We're glad to hear that our support team was able to assist you over the phone. We apologize for the difficulty you experienced with our website and appreciate you bringing it to our attention.
Your feedback is valuable, and we'll share it with our team as we continue working to improve the online experience for all of our customers.
Thank you for choosing Noor Hair!
Amy was very sweet and helpful
Amy was very sweet and helpful. She kept trying to reach me (missed calls) and solved my issue better than I hoped for
6 July 2026
Reply from Noor Hair
Hello Delores,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Amy was so sweet, helpful, and dedicated to assisting you. It’s great to know she went the extra mile to reach you and was able to resolve your issue even better than you had hoped.
We’ll be sure to share your kind words with Amy—she’ll be thrilled to know she made such a positive impact.
Thank you for choosing Noor Hair Official. We truly appreciate your support!
Reply from Noor Hair
Hi Kathleen,
Thank you for your feedback!
We’re glad to hear you had a good online experience. We strive to make our website easy to use and provide a smooth shopping experience for all of our customers.
Thank you for choosing Noor Hair Official. We truly appreciate your support!
Took 1 week to come but my wife is…
Took 1 week to come but my wife is happy to start using the product
30 June 2026
Reply from Noor Hair
Hello Donald,
Thank you for your feedback!
We’re glad to hear your order arrived and that your wife is excited to start using the Follicle Love Growth Serum and WonderLift Cream. We hope she enjoys both products and has a wonderful experience with them.
Thank you for choosing Noor Hair Official. We truly appreciate your support and wish your wife the very best on her hair and skincare journey!
I don't like that you advertise the…
I don't like that you advertise the RoseMary growth spray at $19 and not say it only applies to the subscription and the minimum purchase of a 3 bottle purchase. That is deceptive and misleading.
6 July 2026
Reply from Noor Hair
Hello,
Thank you for sharing your feedback. We're sorry to hear that our pricing and promotion caused confusion.
We understand how the advertised pricing could be perceived as misleading, and we appreciate you bringing this to our attention. Our promotional pricing is available only with a qualifying subscription and minimum purchase quantity, while one-time purchase options are offered at a different price. We recognize the importance of making these terms as clear as possible and will share your feedback with our team as we continue to improve the shopping experience.
Thank you for your honest feedback. It helps us identify opportunities to improve our communication and transparency.
Why I'm continuing using Noor
I've used Noor a few months, at first there was no results but as told it would take a few months. Then as I was told I started getting small hairs growing. And I'm learning to be patient as the results are there.
6 July 2026
Reply from Noor Hair
Hello Belen,
Thank you so much for sharing your experience!
We’re delighted to hear that you stayed consistent with Noor and are now seeing the results you were hoping for. It’s wonderful to know that after a few months of use, you started noticing new hair growth and are seeing encouraging progress.
Hair growth is a gradual process, and your patience and consistency are so important. We truly appreciate your trust in Noor Hair Official and are honored to be part of your hair journey. We wish you continued success as you continue to see your results grow! 💕
I got a discount
1 July 2026
Reply from Noor Hair
Hello Jeanne,
Thank you for your feedback!
We’re so glad you were able to take advantage of the 20% discount by speaking with our sales team. We’re always happy to help our customers find the best value while ensuring they have a great experience.
Thank you for choosing Noor Hair Official—we truly appreciate your support and look forward to serving you again! 💕
Hoping I could achieve results like on…
Hoping I could achieve results like on the people I saw on the ads.Thank you, Angela.
1 July 2026
Reply from Noor Hair
Hello Angela,
Thank you for your feedback!
We hope you have a wonderful experience with your Noor products. While individual results can vary, many customers begin noticing improvements with consistent use over time. We’re excited to be part of your hair journey and hope you achieve the healthy hair results you’re looking for.
Thank you for choosing Noor Hair Official!
I’m very disappointed that in order to…
I’m very disappointed that in order to try your product I need to sign on for automatic re shipping ! OR pay and inflated price ! Not being kind to potential new customers ….
30 June 2026
Reply from Noor Hair
Hello Donna,
We’re sorry to hear that you were disappointed with your shopping experience.
We understand that subscription offers are not the right fit for everyone. To provide customers with greater flexibility, we offer both one-time purchase and subscription options. Subscription pricing includes additional savings compared to one-time purchases, but customers are free to choose whichever option best suits their needs.
We appreciate your feedback regarding our pricing and checkout experience, and we will share it with our team as we continue working to improve transparency and the overall customer experience.
Thank you for taking the time to share your thoughts.
My wife has been taking NOOR for 3…
My wife has been taking NOOR for 3 months. Her hair growth and thickness are improving! Thank you!
3 July 2026
Reply from Noor Hair
Hi Larry,
Thank you so much for sharing your experience!
We’re delighted to hear that after three months of using Noor, your wife is seeing improvements in her hair growth and thickness. That’s wonderful news, and we’re so happy the product has been a positive part of her hair journey.
Thank you for your trust and support of Noor Hair Official. We truly appreciate you taking the time to share your experience, and we wish your wife continued success with her hair goals!
Reply from Noor Hair
Hello Debra,
We’re delighted to hear that you found the ordering instructions easy to follow. We strive to make the ordering process as simple and convenient as possible for our customers.
Thank you for choosing Noor Hair Official. We truly appreciate your support!
Please cancel
27 June 2026
Reply from Noor Hair
Hello Betty,
We’ve confirmed that your Noor subscription has been canceled.
Please note that your most recent order had already been processed and shipped before the cancellation was completed. As a result, the package is currently in transit, and we’re unable to stop or modify the shipment at this stage.
You can track your order here: https://tools.usps.com/tracking/9200190365734901597194
We understand your concerns and apologize for any inconvenience. If you need any additional assistance regarding your order, please contact our support team, and we’ll be happy to help.
Best,
Alexa
Noor Hair Team
Reply from Noor Hair
Hello Gio,
We're sorry to hear that you had a negative experience.
We take concerns like yours seriously and would like the opportunity to investigate what happened. Unfortunately, we were unable to identify your account based on the information provided in your review.
Please send us an email at support@noorhairofficial.com with "Trustpilot-Alexa" in the subject line, and include the name and email address used for your order. I will personally review your account, investigate your concerns, and work with you toward a resolution.
We appreciate the opportunity to assist you.
It is very easy to order on your website
28 June 2026
Reply from Noor Hair
Hello Elaine,
We’re glad to hear that you found it very easy to order on our website. We work hard to provide a simple and convenient shopping experience, and it’s wonderful to know we met your expectations.
Thank you for choosing Noor Hair Official. We truly appreciate your support!
Reply from Noor Hair
Hello Larry,
Thank you so much for your feedback!
We’re delighted to hear that your wife loves the WonderLift Cream. It’s wonderful to know she’s enjoying the product, and we truly appreciate you taking the time to share her experience.
Thank you for choosing Noor Hair Official and for your support!
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