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See what reviewers are saying

Rated 5 out of 5 stars

It's a great platform and it allows me to cash out my gift cards without any problem and it's support has become even more effective in sorting out some issues nowadays. Highly recommended!!

Company replied

Rated 1 out of 5 stars

Wow this site is getting so so bad each and every day . I have uploaded video evidence in my trade and I still lost dispute. it clearly shows how trader only started recording when my card was already... See more

Company replied

Rated 1 out of 5 stars

I traded a $50 Apple Gift Card with this platform expecting a fair cash payout or equivalent value. Instead, I got completely ripped off. After sending the gift card details as instructed, they claim... See more

Company replied

Rated 5 out of 5 stars

Tiff is the best customer servicing in NoOnes so far so good … I was getting issues with my notifications and couldn’t receive notification when new trade is open but this man Tiff helped me out so si... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Cryptocurrency Service
  4. Financial Consultant

Written by the company

Noones is a financial communication super app that brings empowerment by connecting people to the global conversation (chat) and the world’s financial system (payments). The people of the Global South will now have the ability to freely message anyone, trade different forms of payment on its marketplace, and make payments peer-to-peer — all with a Bitcoin wallet that acts as a store of value.


Contact info

You should know

3.2

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
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1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Best app ever with Best customer…

Best app ever with Best customer service, which they never disappoint their customers. my fund was hang couple days ago and I complained to Ciara, Ava, MIya and Charlie. Their customers service agent and they told me to hang it there that my complain would be solved and in few days later it solved all thanks to Ciara, Ava, MIya and Charlie. Once again for the good job they're doing and big thanks to Noones administration for the big work they're doing thanks..

22 August 2025
Unprompted review
NoOnes logo

Reply from NoOnes

We truly appreciate your message. Thank you!

Rated 1 out of 5 stars

Warning – Scam Experience with Wise USDT Exchange

I tried to exchange USDT to Wise through their platform. After I placed the order, the seller claimed the payment was already sent. When I asked for a screenshot as proof, they ignored me. I waited over 2 hours—still no payment.

I opened a dispute and waited more than 5 hours with no live support response at all. Finally, when I told the seller I would leave a bad review, they suddenly canceled the trade and said “sorry.” This shows clear scam activity and zero accountability from the platform.

👉 No payment received, no support, and the seller got away without consequences.
👉 Very unprofessional and disgusting service.
👉 Never trust this exchange—avoid at all costs!

21 August 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Md Harish ALi, Sorry to hear about your experience. If a trade issue comes up, please open a dispute so our moderators can help and take action. We know waiting is frustrating, but we’ll do our best to resolve it quickly. You can also reach out to our customer support team to report. We’re continuously working to make the platform safer.

Rated 5 out of 5 stars

TIFF IS THE BEST

Noones Team has the best customer service personnel's and I was so happy how all my issues were resolved by TIFF (#302869). Tiff is the best. So compassionate, understanding, patient and hardworking.

21 August 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Hi UNITED NATIONS, Thank you for the amazing feedback! We’re thrilled to hear TIFF could help you. She’ll be so happy to know you appreciated her hard work!

Rated 5 out of 5 stars

Great improvement over the year 💯 with…

Great improvement over the year 💯 with Excellent Support Team. Shout out to Miya

20 August 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Bay West, Miya and our support team are thrilled to know their work made a difference. We really appreciate your support! Thank you!

Rated 1 out of 5 stars

I use Noones specifically as a buyer of…

I use Noones specifically as a buyer of gift cards (Amazon gift cards). Unfortunately, my experience has been very negative. Several times, sellers provided me with already used codes, and when I opened a dispute, the situation always ended the same way: moderators asked for additional evidence that simply cannot be obtained.

Amazon, as a platform, does not provide detailed information such as the exact time or date of redemption. The only confirmation a buyer can get is the screen showing “Already redeemed.” I submitted such proof, but it was considered “insufficient.” As a result, sellers get paid, and the buyer is left unprotected.

This is a systemic problem:
• buyers cannot provide more evidence than Amazon itself gives;
• moderators ignore the only available proof;
• sellers exploit this loophole by reselling used codes.

Unless Noones changes its dispute policy, the platform cannot be considered safe for purchasing gift cards. At the moment, buyers are left without real protection, and I will be forced to stop using Noones if nothing changes.

19 August 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Andrei, Thanks for sharing your thoughts. We’re sorry to hear a trade didn’t go in your favor. We hear your concerns, and our moderators strive to ensure fairness in disputes. If you have any concerns or want to submit an appeal, please send us a message to our customer support via our chatbot or email. Someone from our team we’ll assist you.

Rated 1 out of 5 stars

Noones hasn’t been a safe place selling…

Noones hasn’t been a safe place selling your gift cards anymore. You have recording video starting from start of a trade and buyers will rip your card saying it’s a second hand card whiles you’ve checked it card balance and shows card is active with balance . They will will be the first people that will be granted dispute first. I have won all my video recording dispute for the past years from Paxful before Noones. Noones has been a total damage and killed hopes. I believe it’s safe selling your gifts a cards anymore. I have video evidence but yet lost

19 August 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Alice, we're sorry to hear your trade didn’t turn out as expected. Our moderators review all trades carefully to ensure fairness. If you have any concerns, please reach out to our customer support via our chatbot or email.

Rated 3 out of 5 stars

Poor customer service

Poor customer service

4 August 2025
NoOnes logo

Reply from NoOnes

Hi there! Thanks for sharing your thoughts. We’re sorry your experience wasn’t great. Our customer service is committed to doing better, so if you have any concerns, you're welcome to connect with them through our chatbot or email.

Rated 1 out of 5 stars

Don’t ever attempt P2P on this…

Don’t ever attempt P2P on this platform. I did a p2p trade and I was misled by the seller as he kept asking me to connect with him outside. Not knowing it was a trap for me to ask him for his number after I sent him $267. He mislead me and I got banned permanently without even given a chance to appeal. It is unfair

6 August 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Shubham, we’re sorry you had this experience. To protect users, our P2P system requires all trades to follow platform rules. Please never share contact info or trade off-escrow, as this violates our TOS. Regarding your account restriction, contact support so we can review your case and assist.

Rated 1 out of 5 stars

I am just getting I am just getting ripped off by the user direstraits .ripped off by the…

I am just getting ripped off by the user direstraits .

He ripped me off my xbox gift card of $50.... Please avoid this website if you can.. People like this is what is given noones a bad reputation. They rip you off after few transactions and nothing can be done. The user is forcing me to cancel the trade,

2 August 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Karl, We’re sorry you faced this issue. If a trade goes wrong, start a dispute and provide the evidence our moderators need to help. We’re continuously working to keep NoOnes safe.

Rated 1 out of 5 stars

i have been logged out a week now!!!

i have been logged out a week now!!!
nobody is replying to my emails
no verification email is coming on my end
i dont like the customer care service at all!

2 August 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Hi ezra, we’re really sorry you’ve had to wait. We see that your case has been resolved. Your feedback matters, and we’ll ensure our customer service keeps improving.

Rated 3 out of 5 stars

Good app & customer service

Good app & customer service

9 July 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Good All round!! We are glad to see that you are having a great experience. Thank you for stopping by.

Rated 1 out of 5 stars

Card usage charge too high

The noones app is okay but the charges are too much high with noones card. Every card top-up charge is 2 USD which it quite high. They also charge cross border fees of 3% + 0.50 flat USD when we transact outside the US. So, I recommend to use other app which has comparatively low charges. Most importantly their card also has no 3D secure features.

27 July 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Hello Rojai, NoOnes Virtual Visa card is highly unique, as there are very few platforms that have crypto-powered virtual visa cards, and our transaction fees are quite fair compared to what is attainable elsewhere. You are free to try other cards, but we strongly recommend NoOnes. Thank you for stopping by.

Rated 5 out of 5 stars

It's a great and amazing job they are…

It's a great and amazing job they are doing I love noones and im willing to work and trade under the company with great honor and honest heart too

28 July 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Hello Hester, this warms our hearts. Thank you for your kind review. Kindly check out our ambassador program and apply if you're interested.

Rated 5 out of 5 stars

Thanks Ava

Thanks Ava, I truly appreciate your help
Thanks noone.com the best P2P market place

24 July 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Thank you for giving Ava a shout-out and for your kind review. Cheers, Baba!

Rated 1 out of 5 stars

Their customer care service is very slow

Their customer care service is very slow, it takes a lot of time to reply. I emailed my complaint on 16nd April and then their reply came after 4 days and it was also written in it, please provide some Document that verify it you, when I emailed my documents to him then after a week his email came thank you providing your documents, I just want to say this much for my small problem Iii it took them 1 month to resolve this, this is a complete waste of time, customer care takes a lot of time in emailing

20 July 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Hello Arpan, we are sorry to see that this was your experience. Our support team works around the clock and is very competent. You will have a better experience moving forward. Thank you!

Rated 5 out of 5 stars

Swift reply

Swift reply, fast resolution to issues…

Ava is awesome

20 July 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Thank you, Victor! This is really who we are at NoOnes. Cheers and happy trading!

Rated 5 out of 5 stars

Many thanks to Ava

Many thanks to Ava, she helped me a lot with my issue. Friendly and professional support. I am with Noones since first day and I can recommend. Thanks.

22 July 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Ava is Top tier. We are glad you are having a great experience. Thank you for trading on NoOnes.

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