Nook Saunas Reviews 

782
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 439 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional team for delivering and installing the saunas very quickly, tidying up completely afterwards, and explaining all product functions thoroughly. Consumers also love the high-quality infrared saunas, noting that regular daily use significantly improves personal relaxation, sleep quality, and overall physical well-being. People purchasing these models deeply appreciate the seamless ordering process, free delivery options, and the clear communication maintained throughout every single step. Some reviewers were not happy with occasional delivery delays, questioning overall timeframes or encountering minor installation hiccups during the setup process.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the fantastic quality, beautiful... See more

Staff

Clients share positive opinions on staff, frequently praising the team for their remarkable professionalism,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting quick, seamless, and... See more

Service

Consumers find service to be exceptional, highlighting a seamless and quick delivery and installation process... See more

User experience

Users describe high satisfaction and delight with user experience, highlighting an absolute breeze of a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our Nook sauna purchase was so seamless, contact has been immediate. Price point is so competitive for the quality of the product. Delivery was very quick and the set up of the sauna only took about 3... See more

Rated 5 out of 5 stars

After much consideration I chose Nook because they used all timber construction, the quality and it was a good price. they delivered and installed for free. the installers were good and did a great jo... See more

Rated 5 out of 5 stars

We really love our nook sauna, surprised by how calming it is, enjoying the bluetooth speakers with 432 Hz music . All sleeping better. Wouldn’t hesitate to recommend this product. 5 stars from our... See more

Rated 5 out of 5 stars

After plenty of research we went with the Nook Elite 3 person model. We couldn’t be happier. From the initial customer service, to delivery and installation, all aspects from the Nook team were first... See more


Company details

  1. Sauna

Written by the company

Embrace the warmth. Elevate your wellness.


Contact info

4.9

Excellent

TrustScore 5 out of 5

782 reviews

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Asks customers to review

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Replied to 60% of negative reviews

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4.9

All reviews

(782)

430 reviews in the last 12 months

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Rated 5 out of 5 stars

Delighted with our Nook Sauna

We are delighted with our Nook Core one-person infrared sauna. Our sauna sessions are everything we hoped for in terms of relaxation and detoxing, and the unit is easy to assemble and looks great. Everybody at Nook Saunas has been wonderful to deal with, and whether it's sales, delivery or service, we were always given the direct number to get back to the same person, and they either pick up immediately or get back to us promptly. Great product and company.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Nook was absolutely fabulous

Nook was absolutely fabulous. The installation team were lovely and quick and set up was seamless. The product is so good I have the elite single sauna. Only problem I have is my husband and I fight over who uses it 😜

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Wellness never felt so good.

The Nook Sauna was a very mindful, deliberate choice, having had a look around for about 6 months, so not an impulse buy. Customer service and communication was fantastic. I changed the delivery date 3 times and they accommodated each time. The install was about 30 minutes. After explaining the features they cleaned up. We bought the 2 person elite and have used it most days. It's fast becoming an essential component of our wellness routine. Cheers to Clare, Carolin and the team. We couldn't be happier.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Nook sauna review

From the first call which was just a general inquiry about infrared saunas, right up to the post delivery check in call, the service with Nook Saunas has been top quality. Carolin has been fantastic, her honesty when selecting the correct sauna speaks volumes about the company. She could has sold me the most expensive option but we discussed where I planned on putting my sauna and she advised what she thought would be the best sauna for the location. The saunas are great quality and work exactly as advertised, my Core 3 sauna has actually exceeded my expectations. I use it nearly daily and feel fantastic after using it.keep up the great work Nook.

14 June 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

The communication and delivery of our Nook single person sauna was seamless. The product has exceeded our expectations and we couldn’t be happier that we chose Nook Saunas. The installation team were brilliant also.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

I bought the 2 person Nook Ultra and love it

I bought the 2 person Nook Ultra and absolutely love it - cannot fault it and glad I paid the extra for its exceptional quality, tinted glass, fast heat up, temperature range, sound system is excellent. The fact that they deliver and set it up is why I choose Nook after comparing other brands. I cannot fault the sauna and the whole purchasing experience.. I use it after exercise for recovery and for detoxing, general wellbeing and it delivers. I feel so comfortable using it as a 1 person sauna - it would be tight for 2 adults. I have no hesitation recommending the Nook Ultra .

11 June 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with the whole…

I had a great experience with the whole team. From the moment I ordered the sauna to when it was delivered. I live outside the metro area and everything still went smoothly. Everyone was polite that I had to deal with including the gigs that installed it. I will continue to deal with is company for accessories and services due to sales service

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding

We could not be any happier with our Nook! The customer service was brilliant, from purchase to install we couldn’t fault them. The install guys were so polite, efficient and so quick. No mess left behind just a beautiful sauna ready to use immediately! I would highly recommend

3 June 2026
Unprompted review
Rated 5 out of 5 stars

brilliant customer service and product

brilliant customer service and communication from day 1 right through to delivery and installation which was so easy. We love our 3 person core sauna and would highly recommend Nook saunas to anyone considering a sauna purchase.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Very happy customers, highly recommend Nook Saunas

We couldn’t be happier with our experience with Nook Saunas. From the initial purchase right through to delivery and installation, the entire process was seamless. The team was fast, professional, friendly, and kept us informed every step of the way.
Shout out to Sarah- what an absolute legend!

The sauna itself is absolutely amazing, and we’re already noticing the benefits, including improved sleep and better muscle recovery. The quality is outstanding, and it has quickly become one of the best investments we’ve made for our health and wellbeing.

We highly recommend Nook Saunas to anyone considering a sauna. Great product and exceptional service!

30 May 2026
Unprompted review
Rated 2 out of 5 stars

We still haven’t received our sauna

We still haven’t received our sauna. We placed our order on 30 May and were advised that delivery would be at the beginning of June, which unfortunately hasn’t been the case. Based on the latest update, it now appears the delivery timeframe will be closer to 6–7 weeks.

The main reason we chose Nook was because we needed the sauna before leaving overseas for 5 weeks. Had we known the delivery would take significantly longer than the 4 weeks indicated on your website and in your email communications, we likely would have purchased elsewhere.
I understand delays can happen, but the difference between the expected and actual delivery timeframe has been disappointing. I’m hoping the quality of the sauna will make up for the lengthy wait once it finally arrives.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

One happy customer!

Could not fault my experience with Nook saunas from start to finish.
We had an issue with the sauna control box after having a problem in our area with power outages, so we reported it to Nook and the next day the Nook team were on hand and fixed the problem. Fantastic customer service, l wouldn't hesitate to recommend Nook saunas to anyone looking for a great sauna experience and a great product.
Regards, Paul Ashkar

4 June 2026
Unprompted review
Rated 4 out of 5 stars

Very helpful from the get go

Very helpful from the get go.
Delivery and installation was all on time and communication was great.
I’ve had my sauna a week and it is awesome, been in everyday and sometimes twice a day.
Only thing that would’ve made it a 5 star review - if I was able to view some of the saunas at a venue to see them in the flesh, size etc. or at least be emailed a substantial catalogue. I feel like after I made initial contact I was just kind of left to following my nose by looking at instagram posts etc. Not complaining at all though, just a bit of constructive criticism. All in all I’m very happy

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product and customer service

We purchased the 2 person sauna about 1 year ago and it has been amazing! I have a muscle wastage condition and so the sauna has been a fantastic resource in this regard.
The customer service is also fantastic and the team are so responsive and friendly. Would highly recommend for a budget friendly sauna experience.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Don’t second guess it

Don’t second guess it - order your Nook Sauna!!!
The order was placed easily with helpful details on the website and also the wonderful customer service team.
The delivery was organised and well communicated; and it took 30mins to put it all together and then a full run through of the set up, systems and fun elements (lights and Bluetooth)
It has been used everyday!!!!

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Honestly if you are in the throes of…

Honestly if you are in the throes of researching saunas stop right here !!!
We couldn’t be happier.
The quality of the sauna exceeded our expectations and has quickly become one of the best additions to our home.
Not only does this look beautiful but it has also become a place to unwind, relax and prioritise our well being.
We absolutely recommend NOOK SAUNAS

28 February 2026
Unprompted review
Rated 5 out of 5 stars

I have just bought a Nook sauna and I…

I have just bought a Nook sauna and I am super happy with it, it is much better than what I expected for the price I paid for it, it ticks all the boxes for what I wanted with low EMF's and with the materials being non-toxic. The customer service is also first class, I highly recommend for anybody looking for a sauna to consider a Nook sauna, you won't be disappointed.

28 May 2026
Unprompted review

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