An amazing company - they clearly prioritise simplicity and quality in their products. If you want an excellent night light that actually lasts, I realised recently that my Little Light is probably cl... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I thought my parcel was missing, so I messaged Noodoll, and they helped me right away. The issue was sorted quickly, and the whole process felt easy and friendly. I really appreciate that they treated... See more
Although these dolls are expensive, I bought two. We saw them on Instagram and my son and I just fell in love with them…so I am giving him two of them for his birthday. He has quite a plushy collectio... See more
I have ordered a couple plushies from Noodoll and they are just adorable! Got my daughter the Graduation Ricebao Mini Plush Toy for her graduation from college and she was thrilled. Beautiful little g... See more
Company details
Written by the company
Hello, we're Noodoll: A London-based, female-founded design brand making plushie friends for life and so much more. Every toy is guaranteed to stay with you for a lifetime thanks to our Friends for Life project (offering free repairs as well as a pre-loved shop). These are plushies with a difference, and they are designed to be loved.
Contact info
London, United Kingdom
- shop@noodoll.com
- noodoll.com
4.8
Excellent
269 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Potatoes!!!
I love my new Ricespud friends! <3 Shipping was extremely fast, and as always, the packaging and quality is amazing.
10 March 2023
Reply from Noodoll
Thank you so much for taking time to write us a lovely review, we really hope this little Ricespud will continue to spread the joy everywhere you go! xx
Quality products
Noodoll are a wonderful company. Fast delivery. Always a personal touch to their orders. The soft toys are an excellent quality, and cute. They sell a different style of soft toy.
3 February 2023
Reply from Noodoll
DearJulia, thanks for being supportive of Noodoll and keeps coming back for more little friends, it really means a lot to our team x
Reply from Noodoll
Dear Zoe, so glad it arrived quickly, we usually dispatch on the same day, hope you have lots of good memories with your Noodoll x
Reply from Noodoll
Dear Jeremy, Thank you so much for leaving us a wonderful review, it means a lot for our small team to know that their hard work has been noticed and appreciated.
Reply from Noodoll
Dear Lisa,
We are really sorry that your order was delayed, we have double check that it was successfully delivered yesterday.
Due to it's international shipping from the UK and over here there have been many industrial strikes over the last few months, so we are really sorry that it had a huge impact on all outgoing parcels.
We really hope that Riceroar is happy now that they are home.
Have a nice day, and sorry again for the delay.
Excellent service and lovely thoughtful…
Excellent service and lovely thoughtful products.
31 January 2023
Reply from Noodoll
Thank you so much for leaving us a wonderful review, it means a lot for our small team to know that their hard work has been noticed and appreciated. x
Delivery was very fast -highly recommend
Delivery was not only fast , but super easy ordering , these are so cute ,I’d most definitely recommend to friends ,and/or family.
4 December 2022
Unprompted review
Reply from Noodoll
Thanks a lot for your time to leave us a great review Tara, your review is valued and shared amongst our small team, it will definitely cheer everyone up! We feel really appreciated and thank you so much for being a wonderful Noo Fam. x
High Quality- very impressed
fast delivery, beautifully packaged and high quality products. So cute- very impressed would fully recommend buying from Noodoll
9 January 2023
Reply from Noodoll
Thank you Emily for such a sweet review. Your review is appreciated and will be shared amongst our small team. We take pride in everything we do and glad it's been recognised by you. Thank you so much for being part of our wonderful Noo Fam. x
Quick delivery and great product
Quick delivery, well packaged and the product itself was lovely - will definitely buy from again!
18 January 2023
Reply from Noodoll
Thank you dear Noo Fam, this means so much to us and our small team. Hugs from us all x
Such cuteness, I exploded
The delivery was speedy and with care, the packaging was lovely with lots of sweet surprises inside, and the doll itself was too cute to be real - but it is!
6 January 2023
Reply from Noodoll
Thank you Roni for leaving us such a wonderful review, it's much appreciated. We like to surprise our customers- (we call them Noo Fam), they deserve a lot of free treats so we tend to send out little bits and bobs, so glad you like them!
Absolutely gorgeous products with…
Absolutely gorgeous products with excellent customer service and very speedy delivery! Wonderfully packaged too ! Going to be collecting these beauties
12 January 2023
Reply from Noodoll
Thank you Karen for being part of our lovely Noo-Fam, we can't thank you enough for this amazing review and supporting our small business, we hope to see your growing collection, do tag us on social medias #noodoll. x
Lovely small business with great…
Lovely small business with great designs.
Everything seems very good quality, and all communication directly with the team has been very friendly and quick :)
27 December 2022
Reply from Noodoll
Dear Hayward, thank you for your supporting a small business like us and taking time to write such a lovely review. We really appreciate and feel appreciated too that you notice the effort we have put in to our designs, products and service. Big thank you!
More than I bargained for!
Ordered a large ricetato and small ricetato. Was sent those as well as a couple greeting cards and some stickers that would come with the Christmas bundle that I hadn't seen when I ordered. Nice little touch that added to my experience.
21 December 2022
Reply from Noodoll
Thank you Adam for taking time to write us a wonderful review. We hope that our Spuds are good companions and keeping you jolly! Big hugs from Noodoll x
Reply from Noodoll
Thank you for taking time to write us a great review, we will share this with Dini and Ira who works extremely hard to pack and dispatch each order carefully from our small warehouse in London, we are so glad you like the extra free gifts :)
A company that does care about its customers
My package seems now to have been lost in the black hole of UK Christmas shipping 2022. Despite my initial disappointment about this not being anticipated, this small company went the extra mile in terms of communication, and eventually a refund. I give them five stars as they convince me this is a company worth spending your money on. Just not when a country is gripped by industrial action because of an abysmal government. Best wishes to you, Noodoll!
30 November 2022
Reply from Noodoll
Dear Tim, We are very sorry to hear of your disappointment that your order has not arrived. Especially in the run up to Christmas, delivery times can be slower, and 2-3 weeks for the UK to the USA is a standard delivery time. Unfortunately, the situation with the industrial action in the UK has exacerbated the situation and affected delivery times to a much greater extent than anyone anticipated. As soon as the level of disruption became apparent, we tried to communicate this to our customers through multiple channels and we are sorry if this message wasn’t clear enough.
Under the current circumstances, we would normally ask you to wait a little longer for your order to arrive - we very much hope it will still reach you in time for Christmas - however, on this occasion, we have issued you with a refund- we share your frustration at this situation and as a small business there are a lot to learn from unforeseen situation and your feedback is valuable for us to improve in the future. Hope this is a satisfactory resolution for you. Best wishes for you and your family.
Lovely plushies!
Everything came in perfect condition and I'm in love with all the plushies I bought!
26 November 2022
Reply from Noodoll
Thank you so much for your bucket of love, truly lifting our spirit at this time of the year. Ho Ho Ho!
Reply from Noodoll
Dear Madison, appreciate you take time to leave us a lovely review, thank you so much and wish you a lovely time everyday x
Serotonin booster
So lovely, my order was really well packaged and came with a few super fun extras!
I will definitely come back :•)
8 December 2022
Reply from Noodoll
Thank you so much for such a wonderful review, we will share this with Dini and Ira who works extremely hard to pack and dispatch each order, every package is picked and packed carefully and dispatch from our little warehouse in London :) Wish you a lovely festive time x
Reply from Noodoll
Thank you for being part of our wonderful Noo-Fam, we can't thank you enough for keep coming back to support our small business, it means a lot and keep us going!
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