Noobru.com Reviews 2,277

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 273 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the product's effectiveness, noting significant improvements in memory, focus, and overall mental clarity. The taste is frequently praised, with many enjoying the flavor and incorporating it into their daily routine. The user experience during the order process is generally described as easy and smooth. However, some people were dissatisfied with the pricing, finding the product expensive and feeling pressured to buy more than intended due to confusing offers. There were also occasional issues with order processing, such as unwanted items being added or delays in receiving shipments. A few customers reported receiving defective products, with packets containing wet or clumpy powder.

What people talk about most

Product

Users describe positive interactions with product, with many reporting improvements in memory, focus, and... See more

Order

Consumers find the ordering process to be ambiguous, with many reporting issues such as unwanted items being... See more

Quality

Reviewers highlight positive aspects of quality, noting that the product has helped with recall, focus, and... See more

User experience

Customers had positive experiences with user experience, particularly noting improvements in cognitive... See more

Price

Reviewers mention negative feedback about price, with many finding the products expensive, especially when... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall the order process was easy a little confusing at the end when they provided more special offers but easily fixed by their staff through email. Yet to receive the order but it should arrive any... See more

Rated 4 out of 5 stars

I've used this now for 30 days. Have I noticed a difference? Maybe. Not much but enough to keep me finishing the last 2 packs. Only issue I have is taste. It's way to sweet and you really taste the fa... See more

Rated 4 out of 5 stars

I ordered Noobru today After I had pressed “purchase” I was offered a further discount if I doubled my order but only if I did it straight away. If I’d known that was going to happen I’d have orde... See more

Rated 4 out of 5 stars

Price is a bit high and I don’t like how they try to push other products on you when checking out. That being said I have gotten help on questions submitted thru email so that is appreciated.


Company details

  1. Vitamin and Supplements Store

Written by the company

Noobru™ was the brainchild of serial entrepreneur and bio-hacking enthusiast Martyn Cook. After years of using various supplements, Martyn became sick of downing countless capsules each day just to achieve his ultimate stack. He hated that the process was unenjoyable - especially when the effects weren't. It didn't feel right. After all, we take tablets when we're sick right? Not when we're healthy! There had to be a better way. A simpler, more enjoyable one. That's how Noobru™ was born. After months of testing, tasting and trialling - our stack was created, in a tasty powdered form - to allow you to simply add to water and drink! Say goodbye to forcing down 10 battery sized capsules 3 times a day! Everything you need is in one serving of Noobru™.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Cristie helped walked me through the…

Cristie helped walked me through the process since I don’t use Payoal anymore. Custmer Service is always very helpful. Would like to get on automatic shipping every 3 months, if you’re set up to do that. My mother and I are big fans of the NooBru Advantage.

2 October 2025
Unprompted review
Rated 1 out of 5 stars

Haven't received the items

Haven't received the items. No one is answering my calls. Have no idea what happened to my orders.

30 September 2025
Unprompted review
Noobru.com logo

Reply from Noobru.com

Hi Olive,

That's such a shame to hear! We're so sorry you've not received your order, but this could be down to a range of reasons.

Please also be aware that our phone lines are not open 24/7 - our lines should be open Mon-Fri 8am - 4pm GMT, but if you do call outside of those hours you should be able to leave a voicemail so we can get back to you as soon as possible. Alternatively, you can email us and we'll do our very best to help you out there.

Don't worry, we'll be able to track down your orders and get you the update you deserve.

The Noobru Team

Rated 1 out of 5 stars

Ridiculous

Ridiculous! I didn’t even know my order went through there were so many “ blocking” offers. At this point I have no idea what I ended up with. I thought I just quit so am surprised at this email. I’d never order again unless it was simplified and much more honest. It feels like a scam.

30 September 2025
Unprompted review
Noobru.com logo

Reply from Noobru.com

Hi Elizabeth,

Thanks so much for sharing your experience, although it's such a shame there's been a bit of confusion, and you've been left scratching your head around what's been ordered and what's on the way.

Just to reassure you, we're certainly not a scam. If you feel the order is incorrect, or you've mistakenly added something to the cart without realising, just drop us an email or give us a call and we'll do our best to resolve things (hello@noobru.com).

You should have also received a confirmation email of everything you ordered shortly after the order was placed, so please do check there for clarification. Either way, I'm certain we can help you out.

The Noobru Team

Rated 5 out of 5 stars

Very easy setup experience

Very easy to setup subscription with this company. Can’t wait to try the product. It has rave reviews online as the number one memory aid product out today. It had an A+ rating and much higher than Prevagen which my mom took to help her. I’m finally that age. Almost 69.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Great company support from Jordan

Thanks to Jordan, the head of customer service in the UK, a great outcome in resolving an original issue experienced re: 2 products with different names, the Strawberry Lemonade and the Prime Memory and Focus, but having the same ingredients.

24 September 2025
Unprompted review

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